Increased Shareholder Benefit Time

[BigTimeCruiser]

It looks like Princess isn't able to handle the administrative side of their business.  I can remember the days when a Request For Shareholder Benefit was accomplished within hours.  Not anymore.  Here is the Automatic Reply I received from Princess this morning:

 

"Thank you for submitting your request for Carnival Corporation Shareholder Benefits.  Due to current high volumes, please allow up to 21 days for processing.  You will receive a confirmation once the benefit has been applied to your booking.  

 

Sincerely,

Princess Cruises"

[chrysalis]

yes....and a recent discussion...

 

 

[railman]

I received the same email yesterday.

[MissP22]

You should consider yourself lucky that you received an email response. 

[RMMariner]

Never received an email response, but after waiting over 2 weeks, I started phoning. Almost gave up, but I finally got through on the phone today, and it was put on the account in less than 5 minutes.

 

I hope things will get back to normal when Princess gets its cruises going full time again.

Edited February 15, 2022 by RMMariner

[ExploringTheGlobe]

a few threads on this already.  I just had mine applied to 2 cruises.  Took 3 weeks.