Rare trbarton Posted March 26, 2022 #1 Share Posted March 26, 2022 I understand from reading on CC that Princess has an Upsel department. How do we reach the Upsel Dept & is there a person to talk to? Thanks! Tom😀 Link to comment Share on other sites More sharing options...
Love2cruise77 Posted March 26, 2022 #2 Share Posted March 26, 2022 You cannot contact them for unsolicited upsell, they will email offers to you or your travel agent if an upsell is available. Link to comment Share on other sites More sharing options...
Rare RLK33853 Posted March 26, 2022 #3 Share Posted March 26, 2022 An option is to go to Passenger Services immediately upon embarkation and ask if better categories of cabins are available. Pre-Covid these opportunities were few and far between as the ships sailed full. Post-Covid, you have a good chance. On the Sky in February we went from a mini to a full suite for $700 (total, not per person). 2 Link to comment Share on other sites More sharing options...
Rare jwattle Posted March 26, 2022 #4 Share Posted March 26, 2022 @trbarton30 days or less before you sail email Upgradeoffer@princesscruises.com and include your phone number , reservation number, travel dates. They will email and/or call you with up sell opportunities if available. 😊 2 Link to comment Share on other sites More sharing options...
Rare trbarton Posted March 26, 2022 Author #5 Share Posted March 26, 2022 1 hour ago, jwattle said: @trbarton30 days or less before you sail email Upgradeoffer@princesscruises.com and include your phone number , reservation number, travel dates. They will email and/or call you with up sell opportunities if available. 😊 Thank you very much. Tom😀 1 Link to comment Share on other sites More sharing options...
Eaglecw Posted March 26, 2022 #6 Share Posted March 26, 2022 Every time we've gotten a call from the up sale Dept. it wasn't all that good of a deal. Link to comment Share on other sites More sharing options...
justafem Posted March 27, 2022 #7 Share Posted March 27, 2022 5 hours ago, Eaglecw said: Every time we've gotten a call from the up sale Dept. it wasn't all that good of a deal. We've gotten upsells to suites for $99 (per room, not per person, from a premium view) for 10 day cruises. Upsells from an inside for $30 to a balcony (also per room) on a 15 day. Think about it, that's $1 per day per person! I guess, we've had amazing luck. Link to comment Share on other sites More sharing options...
Trabadeer Posted March 29, 2022 #8 Share Posted March 29, 2022 Hi there, If we booked through a big box TA can I still email princess directly 30 days prior to the cruise for an upsell or would this have to be done through the TA? thanks! Link to comment Share on other sites More sharing options...
Rare jwattle Posted March 29, 2022 #9 Share Posted March 29, 2022 10 hours ago, Trabadeer said: Hi there, If we booked through a big box TA can I still email princess directly 30 days prior to the cruise for an upsell or would this have to be done through the TA? thanks! You can; we did 🙂 Link to comment Share on other sites More sharing options...
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