MinnieCruiser Posted April 9, 2022 #1 Share Posted April 9, 2022 Hello, My husband and i received and email yesterday from Royal Caribbean stating that they had to cancel our October 21, 2022 sailing on the Navigator of the Seas sailing, as it has been chartered. We were given three options. Option 1 is to re-book on a choice of 5 7-night itineraries onboard the Navigator of the Seas. Option 2 is to rebook any other Royal Caribbean International sailing. Option 3 is to cancel and to receive a full refund of our paid fare. When we called Royal Caribbean, the agents didn't really seem to know what is going on. One of the agents said that they thought that the ship was going on drydock. Our friends are also booked on the same cruise. They have not received the email saying that their cruise has been cancelled. We find it hard to believe that one whole ship of that size would be chartered by one group. Have any of you received a similar email? Does anyone know what is going on with the Navigator of the Seas October 22, 2022 sailing? Your help is appreciated MinnieCruiser 1 Link to comment Share on other sites More sharing options...
Biker19 Posted April 9, 2022 #2 Share Posted April 9, 2022 (edited) 30 minutes ago, MinnieCruiser said: When we called Royal Caribbean, the agents didn't really seem to know what is going on. Might take till next week and the info filters down to them to know what to do. Was there a default action and date provided? O class ships get chartered fairly often - something the size of Navigator is no big deal. Edited April 9, 2022 by Biker19 1 Link to comment Share on other sites More sharing options...
smokeybandit Posted April 9, 2022 #3 Share Posted April 9, 2022 It's an Atlantis cruise. https://www.cruisetimetables.com/full-cruise-ship-charters.html 2 1 Link to comment Share on other sites More sharing options...
SG65CB Posted April 9, 2022 #4 Share Posted April 9, 2022 (edited) Atlantis West Coast Cruise! https://islanderstravel.com/atlantis-west-coast-cruise-itinerary/ Edited April 9, 2022 by SG65CB 1 Link to comment Share on other sites More sharing options...
SG65CB Posted April 9, 2022 #5 Share Posted April 9, 2022 Do option 1 and 2 include price protection? What kind of cabin do you have booked? Link to comment Share on other sites More sharing options...
Tlbecker1 Posted April 9, 2022 #6 Share Posted April 9, 2022 We received the email also. After waiting on hold for 2 hours, we were able to rebook a different cruise on the Symphony. Link to comment Share on other sites More sharing options...
Bluebeary Posted April 10, 2022 #7 Share Posted April 10, 2022 It took 45 min for agent to confirm cruise cancellation and 2 more hours to rebook on Feb 10 cruise. Very few choices for oceanview cabins. Link to comment Share on other sites More sharing options...
MinnieCruiser Posted April 14, 2022 Author #8 Share Posted April 14, 2022 Thank you all for the information. We have decided to cancel and get our money back. We are already booked on the Allure in August. The reason that we were doing this cruise is because our friends wanted to cruise with us and they are not able to fly. They have yet to receive the email saying that their cruise is cancelled. We are disappointed that it is so hard to get any information from Royal Caribbean. MinnieCruiser 1 Link to comment Share on other sites More sharing options...
Recommended Posts
Please sign in to comment
You will be able to leave a comment after signing in
Sign In Now