Account Disappeared

[ashkir]

Has anyone had an issue where their entire carnival.com account disappeared? I have 3 cabins booked for september for a 10 day trip and another 2 cruises already next year. Was gonna hop in and look for one for my partners birthday. 

 

But my entire account is gone. My login email no longer works. I tried forgot password but apparently my email no longer exists in carnival.com's system.

 

Has anyone had this happen to them?

[cruisingguy007]

Try clearing cookies and logging back in. I had some weird issues where I couldn't book a cruise from a specific device for like a month. I was able to pick cabins but couldn't get to final screen, it would just flash white. I eventually did a factory reset and everything worked after. Try a different device before anything. 

[pengu1n]

Or try a different browser.

[ashkir]

we found out what happened!The last trip I booked via phone, I had them update my email. it was spelled incorrectly