LGW59 Posted August 7, 2022 #26 Share Posted August 7, 2022 8 hours ago, LB_NJ said: Thank you. Finally called and got the extra $100 OBC I'm wondering if you were already paid in full or just with the deposit? I ask because I was told because I am already paid in full I cannot get the extra OBC but they did tell me they noted in my account and to talk to GS on-board. Link to comment Share on other sites More sharing options...
Rare Silent Penguin Posted August 7, 2022 #27 Share Posted August 7, 2022 32 minutes ago, LGW59 said: I'm wondering if you were already paid in full or just with the deposit? I ask because I was told because I am already paid in full I cannot get the extra OBC but they did tell me they noted in my account and to talk to GS on-board. I paid in full days ago. So, when I called this afternoon, I wasn't expecting to get OBC and a partial refund but I did. The customer service agent sent me an email with my new invoice even before we got off the phone. 1 Link to comment Share on other sites More sharing options...
Ocdublin Posted August 7, 2022 #28 Share Posted August 7, 2022 Well, I didn’t get the increased OBC even though I booked with Celebrity last Sunday and an elite member. Told me that the $250 is only for new bookings. So much for being a loyal customer! Link to comment Share on other sites More sharing options...
Tee & Chilli Posted August 7, 2022 #29 Share Posted August 7, 2022 2 hours ago, Ocdublin said: Well, I didn’t get the increased OBC even though I booked with Celebrity last Sunday and an elite member. Told me that the $250 is only for new bookings. So much for being a loyal customer! Try again I have two cabins booked. Both non refundable and 97 days before sailing. I was able to get the extra OBC for both cabins. Link to comment Share on other sites More sharing options...
Ocdublin Posted August 7, 2022 #30 Share Posted August 7, 2022 Well, a new day new agent and I receive the addition on board credit! You just never know and your right you have to keep trying! 1 Link to comment Share on other sites More sharing options...
LB_NJ Posted August 7, 2022 Author #31 Share Posted August 7, 2022 14 hours ago, LGW59 said: I'm wondering if you were already paid in full or just with the deposit? I ask because I was told because I am already paid in full I cannot get the extra OBC but they did tell me they noted in my account and to talk to GS on-board. Just the deposit. Link to comment Share on other sites More sharing options...
Ocdublin Posted August 7, 2022 #32 Share Posted August 7, 2022 No, I just booked last Sunday just paid deposit! Link to comment Share on other sites More sharing options...
Rare Silent Penguin Posted August 8, 2022 #33 Share Posted August 8, 2022 11 hours ago, Ocdublin said: Well, a new day new agent and I receive the addition on board credit! You just never know and your right you have to keep trying! Yeah!! FYI: it's like this with Carnival and Princess too. If you don't get the answer you want, call back later. Link to comment Share on other sites More sharing options...
marvelous35 Posted August 8, 2022 #34 Share Posted August 8, 2022 I am working with a travel agent. No problem getting the additional $100 OBC. Link to comment Share on other sites More sharing options...
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