Excursion charged but not listed in my account

[pamwigs]

I made 2 reservations yesterday for Coco Day jetski. Driver and passenger

It charged my bank acct for both but only lists 1.

I don't want to make a reservation for the one that's missing because I am afraid it'll charge me again. 

Email I sent not answered. 

[Ourusualbeach]

1 hour ago, pamwigs said:

I made 2 reservations yesterday for Coco Day jetski. Driver and passenger

It charged my bank acct for both but only lists 1.

I don't want to make a reservation for the one that's missing because I am afraid it'll charge me again. 

Email I sent not answered. 

Call

[LeeW]

I assume you made the reservation for the passenger with a different name.  Try logging on as that individual and see if it is there. 

[rudeney]

Some things that are booked for two people only show on one person's Cruise Planner.  For example, couple's treatment n the spa, Voom for multiple devices, etc.  If this was a "driver + Passenger" excursion, it might be handled that way.