No SetSail Pass APP or PC

[OCSC Mike]

11 minutes ago, ckrobyn said:

Okay - so I logged in with Firefox and I can see my set sail pass! The luggage tags say they are pending.

I tried again afterwards with Chrome and saw the error message again - weird.

Congrats! No luck for me in any browser. Firefox is my main one.

[3kidsncats]

58 minutes ago, ckrobyn said:

Okay - so I logged in with Firefox and I can see my set sail pass! The luggage tags say they are pending.

I tried again afterwards with Chrome and saw the error message again - weird.

Looks like I need to download Firefox, lol. ETA: no change for me.  Still getting a blank screen

Edited September 23, 2022 by 3kidsncats

[BND]

App and Website are both messed up this morning.  Website cycles back to sign in page whenever I try to sign in and App isn't working when I click on check-in (which I did yesterday on the app).  It just has the circling logo and no way to back out so it's stuck on that now.  I could see the main page.

Edited September 23, 2022 by BND

[Ret MP]

It seems to be going from bad to worse!  Unbelievable!!!!!!

[Ret MP]

4 hours ago, BND said:

App and Website are both messed up this morning.  Website cycles back to sign in page whenever I try to sign in and App isn't working when I click on check-in (which I did yesterday on the app).  It just has the circling logo and no way to back out so it's stuck on that now.  I could see the main page.

I can't even get the app to sign-in let alone get to the "Check-In" tab.

[BND]

1 hour ago, Ret MP said:

I can't even get the app to sign-in let alone get to the "Check-In" tab.

Neither is working today for anyone apparently.  There are a lot of posts on FB about it also.

[dmfleischmann]

I had this same issue and same message.  I logged in with Chrome instead of Microsoft Edge browser and was finally able to print them. 

[catweazlecat]

We had the same issue. Did call RCCL again and let them check my booking/check-in process because suddenly my account showed that we needed to check-in despite the fact that we did this a few weeks before already sucessful.
They checked my account and told me that there was obviously a submission problem during our check-in process. It has been updated by RCCL and now all is fine. We do now have the set-sail-pass and baggage tags available.
Can only recommend to call them. I did get no reply to my various messages before.

[Swath]

Same problem for Anthem  29 October 2022 Sailing

SetSail Pass Would Not Print Or come up in App

Then on 8 October Around 11:18 PM I went on the App to try Again And it Came UP

on the 9th I printed the From the Website