PJ's Posted September 21, 2022 #1 Share Posted September 21, 2022 (edited) I have been trying all day to access our booking in order to check in, add credit card details etc. but all I am getting is "Our website is currently undergoing maintenance. Please accept our apologies". Anyone else having problems? Edited September 21, 2022 by PJ's Link to comment Share on other sites More sharing options...
Rare Megabear2 Posted September 21, 2022 #2 Share Posted September 21, 2022 No, sorry. I've been in and out a few minutes ago to look at excursions and also checking the flight page on my booking. I also checked the latter this morning. Link to comment Share on other sites More sharing options...
PJ's Posted September 21, 2022 Author #3 Share Posted September 21, 2022 That's strange - wonder why I am getting this message? No idea so maybe I will have to ring them.....ahhhhhhhhh Link to comment Share on other sites More sharing options...
amajaa Posted September 21, 2022 #4 Share Posted September 21, 2022 Just now, PJ's said: That's strange - wonder why I am getting this message? No idea so maybe I will have to ring them.....ahhhhhhhhh Try using a different browser or clear all the cookies Link to comment Share on other sites More sharing options...
Rare galeforce9 Posted September 21, 2022 #5 Share Posted September 21, 2022 I managed to do it today Link to comment Share on other sites More sharing options...
PJ's Posted September 22, 2022 Author #6 Share Posted September 22, 2022 Thanks for advice. I cleared out all cookies and now able to access our booking. Still waiting for a cabin allocation so unable to print off boarding passes and luggage labels. 1 Link to comment Share on other sites More sharing options...
Trevor Fountain Posted September 22, 2022 #7 Share Posted September 22, 2022 1 hour ago, PJ's said: Thanks for advice. I cleared out all cookies and now able to access our booking. Still waiting for a cabin allocation so unable to print off boarding passes and luggage labels. I wonder if there is any real advantage of checking in online. Theoretically if you have your boarding pass you shouldn't need to see anyone at check in. This is obviously not the case. Link to comment Share on other sites More sharing options...
Denarius Posted September 22, 2022 #8 Share Posted September 22, 2022 20 hours ago, amajaa said: Try using a different browser or clear all the cookies Sometimes all that is needed is to use the Reload Page button on your browser. If you access a page soon after previously doing so, your browser will sometimes use historical files from the last access (from its cache) rather than downloading new ones - a throwbach to the days when bandwidth was at a premium. So it can show out of date information. Using the Reload Page forces it to download new ones. Link to comment Share on other sites More sharing options...
FangedRose Posted September 22, 2022 #9 Share Posted September 22, 2022 4 hours ago, Trevor Fountain said: I wonder if there is any real advantage of checking in online. Theoretically if you have your boarding pass you shouldn't need to see anyone at check in. This is obviously not the case. At the very least they have to physically check and scan your passport. Link to comment Share on other sites More sharing options...
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