Upgrades on NCL Bliss

[LewiLewi]

We will be on the Bliss in two months. We are wondering about upgrading from a balcony cabin to the Haven. Are upgrades offered to your TA or is there a phone number to call, if and when an upgrade becomes available? What has been your experience?

[BirdTravels]

You will get an email invitation to bid (below). And when you log on to your MyNCL account, the logon splash screen will say "Let's Get You Upgraded". Both will take you an online system to place a upgrade bid. On our last cruise, we got our invitations 110 days prior to departure.

 

To be clear, you bid on an upgrade and the system automatically selects people for upgrades. Haven upgrades are usually done on the Monday prior to departure. And as late as departure time if there are no shows. 

 

And the probability of winning a Haven bid on the Bliss is very, very small. There are 1474 staterooms that can bid on Haven rooms. And there are only 80 Haven rooms, many booked by passengers willing to pay for them (only a few rooms actually available for upgrade on the week of cruise). 

 

NOTE: Some of the bigger travel agents do not participate in the NCL Upgrade Advantage program and you will not be offered the chance to upgrade. 

 

Email: 

Information About Your Cruise + A Chance To Upgrade!

We're pleased to confirm your upcoming cruise on the Norwegian Bliss and look forward to welcoming you on board. You are invited to participate in our Upgrade Advantage program, which gives you the opportunity to submit offers to upgrade your existing stateroom. This exclusive offer is tied to inventory availability, which is subject to change at any time.

Edited November 18, 2022 by BirdTravels

[cruiseny4life]

13 hours ago, LewiLewi said:

We will be on the Bliss in two months. We are wondering about upgrading from a balcony cabin to the Haven. Are upgrades offered to your TA or is there a phone number to call, if and when an upgrade becomes available? What has been your experience?

Rather than bidding, just call up your TA and ask them to book you a better room. You'll just have to pay for it right then (if you're after final payment), rather than waiting until the bid monster selects you. 

 

I'm a firm advocate in booking the room you want, rather than bidding for some random room.