why2klisa Posted December 27, 2022 #1 Share Posted December 27, 2022 My husband and I are supposed to be sailing this Friday on a club Royale casino comped cruise. My mom was supposed to watch our son and she is sick and cannot so it looks like we can’t go. We cashed in Bank of America points to put a 300 dollar onboard credit on our account. Can we get those put back on our card? Link to comment Share on other sites More sharing options...
cruisegal40 Posted December 27, 2022 #2 Share Posted December 27, 2022 I believe someone on here a while back said they could go back onto your card. I would give a call to BOA and see about this. Would be very disappointing if RCCL gave them to you in OBC. Link to comment Share on other sites More sharing options...
Funky Fusion FoodsJ Posted December 27, 2022 #3 Share Posted December 27, 2022 Goes back to your card registered with ship. Link to comment Share on other sites More sharing options...
ticketsunlimited Posted December 27, 2022 #4 Share Posted December 27, 2022 24 minutes ago, Funky Fusion FoodsJ said: Goes back to your card registered with ship. I think Funky is right. the 300.00 will go back onto your credit card as a credit. So technically your points are gone but you got the cash instead. Link to comment Share on other sites More sharing options...
why2klisa Posted December 27, 2022 Author #5 Share Posted December 27, 2022 I called BOA and they said I just would lose the 300 dollars. Link to comment Share on other sites More sharing options...
njkruzer Posted December 27, 2022 #6 Share Posted December 27, 2022 Any chance you can take your son with you so you don't lose t b e cruise? Link to comment Share on other sites More sharing options...
why2klisa Posted December 27, 2022 Author #7 Share Posted December 27, 2022 7 minutes ago, njkruzer said: Any chance you can take your son with you so you don't lose t b e cruise? No, it's sold out of three person cabins and my mom is ill. I don't want to leave her. We canceled. It's a bummer but it is what it is. I called back and spoke to a very nice supervisor and she is going to see if she can help given our situation. Link to comment Share on other sites More sharing options...
truffles2 Posted December 28, 2022 #8 Share Posted December 28, 2022 Think you may have gotten erroneous advice above. Call Royal and they should be able to apply it to the next cruise you have booked. If you currently do not have anything booked, this may not apply. Come back and report how it works out. We had to miss a B2B in Sept. and had quite a bit of OBC from BOA. Ours was moved to our next booked cruise. 1 Link to comment Share on other sites More sharing options...
LilBlackDress Posted December 28, 2022 #9 Share Posted December 28, 2022 I believe they are returned to points on BOA. During Covid, that is what happened to us. Link to comment Share on other sites More sharing options...
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