Coupe Posted December 31, 2022 #1 Share Posted December 31, 2022 I have tried to prebook Chops on Wonder for an upcoming cruise. I have a specialty dinner that came with my cruise package. I can't book on the app without paying for the dinner. Royal says I can't book until I get onboard - is this true to your experience? Link to comment Share on other sites More sharing options...
SilkySal Posted December 31, 2022 #2 Share Posted December 31, 2022 In our experience, if you book on-line, you will need to pay for it up front. If you are to get a comped dinner, you will need to wait until you get on board. Unless someone else disagrees. 1 Link to comment Share on other sites More sharing options...
Rare island lady Posted December 31, 2022 #3 Share Posted December 31, 2022 SilkySal (as usual 😉 ) is totally correct. If you book ahead of time, you will have to pay for it in full ahead of time. 1 Link to comment Share on other sites More sharing options...
Coupe Posted December 31, 2022 Author #4 Share Posted December 31, 2022 Another question - Do I need to go to the restaurant to book it or will I be able to book it on the app when I am on the Ship? I've been on some ships where there are customer service reps near the entrance who are taking reservations. Does this happen on Royal? Link to comment Share on other sites More sharing options...
firefly333 Posted December 31, 2022 #5 Share Posted December 31, 2022 6 minutes ago, Coupe said: Another question - Do I need to go to the restaurant to book it or will I be able to book it on the app when I am on the Ship? I've been on some ships where there are customer service reps near the entrance who are taking reservations. Does this happen on Royal? Yes it happens on royal that you can book dinners with reps who want to sell you pay dinners when you board. Often there is a station in the promenade, but have seen them in WJ too. They want to help you spend your money. 2 Link to comment Share on other sites More sharing options...
Ken at the beach Posted December 31, 2022 #6 Share Posted December 31, 2022 6 minutes ago, Coupe said: Another question - Do I need to go to the restaurant to book it or will I be able to book it on the app when I am on the Ship? I've been on some ships where there are customer service reps near the entrance who are taking reservations. Does this happen on Royal? Once connected to ships wifi you should be able to book through the app. 1 Link to comment Share on other sites More sharing options...
ARandomTraveler Posted December 31, 2022 #7 Share Posted December 31, 2022 My only experience with specialty dining was in November on Symphony. They had lots of kiosks on the promenade to make reservations, right when you walk onto the ship on boarding day. I was unable to make any changes to my dining using the app, but that may be because everything was booked up for the entire week. I had to either go to a restaurant to make changes, or go to guest services (when restaurants weren't open). I was also unable to cancel reservations using the app, which probably leads to a lot of no-shows at restaurants, and un-filled tables that would have otherwise been booked if the app allowed people to cancel and make reservations themselves. 1 Link to comment Share on other sites More sharing options...
Coupe Posted December 31, 2022 Author #8 Share Posted December 31, 2022 Thanks for everyone's help. 1 Link to comment Share on other sites More sharing options...
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