waltd Posted January 9, 2023 #1 Share Posted January 9, 2023 Just got back from a cruise and received the statement balance by email. The statement does not show the refundable credit. Is this normal? Thanks Link to comment Share on other sites More sharing options...
Sea&SkiCruiser Posted January 9, 2023 #2 Share Posted January 9, 2023 I also just returned from a cruise and received my statement. Check under primary card holder's folio for last line item "Referred to Corporate Finance." That's where I found my refundable credit. 1 1 Link to comment Share on other sites More sharing options...
waltd Posted January 9, 2023 Author #3 Share Posted January 9, 2023 I see the line but it has a charge of $14.56. No credit listed. Our last printed statements had over $100 in refundable credit. Link to comment Share on other sites More sharing options...
Sea&SkiCruiser Posted January 9, 2023 #4 Share Posted January 9, 2023 Our credit is also listed under the "charge" column. It is the same amount we had as leftover refundable OBC when we left the ship. I am assuming that amount was referred to corporate for refund. I don't know why your amount differs from your last statement. Link to comment Share on other sites More sharing options...
rocklinmom Posted January 9, 2023 #5 Share Posted January 9, 2023 Their statements are way more confusing than they used to be. I did see our refunds in the "Referred to Corporate Finance" sections after trying to decipher them. Link to comment Share on other sites More sharing options...
MissP22 Posted January 10, 2023 #6 Share Posted January 10, 2023 I just received my statement from Jan 8 trip. I always like to have them charge a small amount to my credit card rather than worry about receiving a refund. Waiting for a check in the mail is frustrating but they will send it in a month or so. btw- We had numerous incorrect charges for drinks which I had immediately corrected at the PSD. Check your statement daily. 1 Link to comment Share on other sites More sharing options...
voljeep Posted January 10, 2023 #7 Share Posted January 10, 2023 14 minutes ago, MissP22 said: I just received my statement from Jan 8 trip. I always like to have them charge a small amount to my credit card rather than worry about receiving a refund. Waiting for a check in the mail is frustrating but they will send it in a month or so. btw- We had numerous incorrect charges for drinks which I had immediately corrected at the PSD. Check your statement daily. we owed $2.22 - perfect. and like you we had some beverage charges the first day, incorrect, and i went to PSD on day 3 to get them removed - took awhile, maybe the person was new, but all good 2 Link to comment Share on other sites More sharing options...
MissP22 Posted January 10, 2023 #8 Share Posted January 10, 2023 2 hours ago, voljeep said: we owed $2.22 - perfect. and like you we had some beverage charges the first day, incorrect, and i went to PSD on day 3 to get them removed - took awhile, maybe the person was new, but all good Every time I stood on line they knew exactly what I was there for. If I was getting that many incorrect charges, others must have also. I wonder how many people just didn't see them on the medallion app or waited until the last day when they couldn't be easily identified. Anyway you beat me. We had to paid $6.65 to our charge card. They had a sale on some earrings that I couldn't pass up. 2 Link to comment Share on other sites More sharing options...
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