janecambridge Posted January 29, 2023 #26 Share Posted January 29, 2023 If you are in an OC,VS or OS any sales offers after booking are not valid for you. Their reasoning is because those suites already have lots of extras! It happened to us on our Christmas cruise. 1 1 Link to comment Share on other sites More sharing options...
jonthomas Posted February 1, 2023 #27 Share Posted February 1, 2023 No matter what our agent tried to do , Oceania would not add the Promo to an existing cruise, claiming it is for new bookings only. So I am really puzzled how some agents are able to get O to do this and others not. Link to comment Share on other sites More sharing options...
Astro Flyer Posted February 1, 2023 #28 Share Posted February 1, 2023 1 hour ago, jonthomas said: No matter what our agent tried to do , Oceania would not add the Promo to an existing cruise, claiming it is for new bookings only. So I am really puzzled how some agents are able to get O to do this and others not. I reread the 20th Anniversary Terms & Conditions & as you can read it does not state that it is for new bookings only. My TA simply called Oceania & the OBC was quickly added to my existing cruise only reservation which is included in the 20th Anniversary promotion. https://www.oceaniacruises.com/legal/promotion-terms/ Link to comment Share on other sites More sharing options...
jonthomas Posted February 1, 2023 #29 Share Posted February 1, 2023 (edited) thanks for this.... here is my email johthomas100z at gmail dot com yes h instead of n..... Edited February 1, 2023 by jonthomas Link to comment Share on other sites More sharing options...
PSR Posted February 2, 2023 #30 Share Posted February 2, 2023 I booked online myself for a May cruise. Thanks to this thread, I called Oceania yesterday and it was added to my booking. It took awhile since a supervisor had to approve it, but received the email notification while I was still holding for the agent to get back to me...🙂 4 Link to comment Share on other sites More sharing options...
jonthomas Posted February 2, 2023 #31 Share Posted February 2, 2023 our agent cant figure out how to get out of a paper bag.... so this is far too difficult for this agency...yeah I am mad.... 2 Link to comment Share on other sites More sharing options...
janecambridge Posted February 3, 2023 #32 Share Posted February 3, 2023 Jonthomas. Where are you based (country).? Link to comment Share on other sites More sharing options...
Jayne E Posted February 3, 2023 #33 Share Posted February 3, 2023 called O and told to have TA cancel and then rebook to get 20th Anniversary promo. TA said not necessary and had promo added. However, the $250 SBC from O in lieu of TA paying gratuities was removed. Link to comment Share on other sites More sharing options...
Furball83 Posted February 3, 2023 #34 Share Posted February 3, 2023 On 2/1/2023 at 8:30 PM, PSR said: I booked online myself for a May cruise. Thanks to this thread, I called Oceania yesterday and it was added to my booking. It took awhile since a supervisor had to approve it, but received the email notification while I was still holding for the agent to get back to me...🙂 You were lucky! 17 hours ago, jonthomas said: our agent cant figure out how to get out of a paper bag.... so this is far too difficult for this agency...yeah I am mad.... Sounds like you need a new TA… 2 Link to comment Share on other sites More sharing options...
PSR Posted February 3, 2023 #35 Share Posted February 3, 2023 2 hours ago, Furball83 said: You were lucky! Sounds like it, based on all the comments.... Link to comment Share on other sites More sharing options...
jonthomas Posted February 3, 2023 #36 Share Posted February 3, 2023 7 hours ago, janecambridge said: Jonthomas. Where are you based (country).? canada.... Link to comment Share on other sites More sharing options...
Astro Flyer Posted February 3, 2023 #37 Share Posted February 3, 2023 9 hours ago, Jayne E said: However, the $250 SBC from O in lieu of TA paying gratuities was removed. Our paid gratuities we received based on our travel agency being a Virtuoso member were also not combinable with the 20th anniversary promotion but we’re still better off with the 20th offer. 🙂 1 Link to comment Share on other sites More sharing options...
Rare Psoque Posted February 10, 2023 #38 Share Posted February 10, 2023 In our particular case, as per our travel agent, adding the $600 on board credit from the 20th Anniversary Promotion will cost us just a bit more overall since -The cruise fare increased since we booked it last year (my travel agent says the entire reservation needs to be rebooked with the current price??). -We will lose the prepaid gratuity benefit we already have. So, that’s how the cookie crumbled for us. Boo. Link to comment Share on other sites More sharing options...
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