MELSMOM47 Posted March 3, 2023 #1 Share Posted March 3, 2023 If you sign up for an excursion pre-cruise is there any possibility of canceling once you get more information onboard? Link to comment Share on other sites More sharing options...
Rare OneSixtyToOne Posted March 3, 2023 #2 Share Posted March 3, 2023 1 hour ago, MELSMOM47 said: If you sign up for an excursion pre-cruise is there any possibility of canceling once you get more information onboard? You can cancel when onboard. The exception are excursions that occur on your first full day onboard. I believe you need 24 hours notice. Link to comment Share on other sites More sharing options...
MELSMOM47 Posted March 3, 2023 Author #3 Share Posted March 3, 2023 7 hours ago, OneSixtyToOne said: You can cancel when onboard. The exception are excursions that occur on your first full day onboard. I believe you need 24 hours notice. Wonderful. Thanks so much! Link to comment Share on other sites More sharing options...
Rare LindaS272 Posted March 3, 2023 #4 Share Posted March 3, 2023 I believe you actually need 48 hours notice. Link to comment Share on other sites More sharing options...
MELSMOM47 Posted March 3, 2023 Author #5 Share Posted March 3, 2023 45 minutes ago, LindaS272 said: I believe you actually need 48 hours notice. Thank you. That’s fine too. I just can’t get some details about some of the excursions before being on board. Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted March 3, 2023 #6 Share Posted March 3, 2023 35 minutes ago, LindaS272 said: I believe you actually need 48 hours notice. And I've seen 36 hours. So where does that leave us? Viking rarely has tours on Day 1 of an itinerary. Day 2 is a problem as it is less than 24 hours. Cancel before you leave home, keeping in mind that MVJ closes for making changes 7 days before the start of the itinerary. Day 3 is the day in question. If you want to play it safe cancel before MVJ closes. 5 minutes ago, MELSMOM47 said: I just can’t get some details about some of the excursions before being on board. Have you asked here? You can learn a lot from past cruisers. If you are going to ask, I suggest starting a new thread rather than burying the question in this thread. More people will see your question. 2 Link to comment Share on other sites More sharing options...
MELSMOM47 Posted March 3, 2023 Author #7 Share Posted March 3, 2023 17 minutes ago, Peregrina651 said: And I've seen 36 hours. So where does that leave us? Viking rarely has tours on Day 1 of an itinerary. Day 2 is a problem as it is less than 24 hours. Cancel before you leave home, keeping in mind that MVJ closes for making changes 7 days before the start of the itinerary. Day 3 is the day in question. If you want to play it safe cancel before MVJ closes. Have you asked here? You can learn a lot from past cruisers. If you are going to ask, I suggest starting a new thread rather than burying the question in this thread. More people will see your question. It’s later in a 14 day cruise. Mostly I’m trying to avoid long periods on a big bus. I have several very small group/ individual things planned. I like your advice. I’ll post the specifics. Thanks. Link to comment Share on other sites More sharing options...
lackcreativity Posted March 4, 2023 #8 Share Posted March 4, 2023 (edited) If you are trying to avoid long periods on a bus, one thing you can do is use Google Maps to check the distance/travel time between the port and the destination. That won't answer your question completely, but it can identify excursions where you will spend a long time just getting to where you want to go. I am thinking of Rome from Civitavecchia for example. Even without traffic, the ride to Rome is at least an hour plus a rest stop. You can use this as a sort of screening feature before you look at other factors about the excursions. Edited March 4, 2023 by lackcreativity 2 Link to comment Share on other sites More sharing options...
Ontario/AZ Posted March 14, 2023 #9 Share Posted March 14, 2023 We board in a week for a 4 wk cruise and received an email last week letting us know that we should book any excursions on My Viking Journey within 2 days and cancel any we do not want. Additionally at the same time you must cancel any excursions that are on the first 2 days before the cruise begins as they will not be refunded. We have done many cruises with Viking but have never seen this noted before. We have had to cancel while on board due to illness but they were refunded. Link to comment Share on other sites More sharing options...
dd57 Posted March 14, 2023 #10 Share Posted March 14, 2023 I believe that they are only clarifying what was true before; excursions have to be cancelled 2 days before. Now they are warning before the cruise. Link to comment Share on other sites More sharing options...
Rare Peregrina651 Posted March 14, 2023 #11 Share Posted March 14, 2023 (edited) 1 hour ago, Ontario/AZ said: We board in a week for a 4 wk cruise and received an email last week letting us know that we should book any excursions on My Viking Journey within 2 days and cancel any we do not want. Additionally at the same time you must cancel any excursions that are on the first 2 days before the cruise begins as they will not be refunded. We have done many cruises with Viking but have never seen this noted before. We have had to cancel while on board due to illness but they were refunded. As dd57 says, Viking is clarifying the existing policy. Maybe there has been some confusion as to how things work and they want to make sure that everyone is in the loop. It is not a new policy but it has never really been publicized: MVJ closes for all transactions -- cancellations and new purchases -- one week before you board. If you are thinking of cancelling a shorex on Day 1 or 2, you have to do it before MVJ closes to transactions because tours have to be cancelled no less than 2 days in advance. Maybe they have been having trouble with folks not understanding how things work, so they are sending out reminders. Now they can say, we sent you a reminder. We explained the policy. Not our problem that you didn't read the e-mail. No refund. Edited March 14, 2023 by Peregrina651 1 Link to comment Share on other sites More sharing options...
Rare FetaCheese Posted March 15, 2023 #12 Share Posted March 15, 2023 One can always call customer service to cancel before embarkation, If within the 2 day window. 1 Link to comment Share on other sites More sharing options...
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