roberts2005 Posted March 4, 2023 #1 Share Posted March 4, 2023 This August we will be taking our 10th cruise on Oceania. It has been my understanding that we will get the Silver benefits for this cruise. As of now my account is only showing the $100.00 OBC. Will this change over to $250.00 once we board, or do I need to ask for the change. Same for gratuities. Thanks Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 4, 2023 #2 Share Posted March 4, 2023 Once you step onboard your new benefits kick in Usually they will have cards in your cabin on the desk or bed showing all your credits If they do not show up by day 2 speak to reception/Purser Maybe when your final docs come they will have the new amount Link to comment Share on other sites More sharing options...
Rare pinotlover Posted March 4, 2023 #3 Share Posted March 4, 2023 1 hour ago, roberts2005 said: This August we will be taking our 10th cruise on Oceania. It has been my understanding that we will get the Silver benefits for this cruise. As of now my account is only showing the $100.00 OBC. Will this change over to $250.00 once we board, or do I need to ask for the change. Same for gratuities. Thanks To eliminate any potential issues, after completing cruise #9, have your TA to have Oceania issue you a new invoice for cruise #10. By doing so, all of your new Silver benefits should be clearly displayed. This has eliminated issues for people in the past. 3 Link to comment Share on other sites More sharing options...
roberts2005 Posted March 4, 2023 Author #4 Share Posted March 4, 2023 Thank you both. I’ll have my TA revise the invoice. Possibly, should I wait until I have made final payment? Link to comment Share on other sites More sharing options...
Rare ak1004 Posted March 4, 2023 #5 Share Posted March 4, 2023 Are you sure you get the Silver benefits during your 10th cruise and not after you completed it? I couldn't find it in T&C. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 4, 2023 #6 Share Posted March 4, 2023 3 minutes ago, ak1004 said: Are you sure you get the Silver benefits during your 10th cruise and not after you completed it? I couldn't find it in T&C. You get the next level benefits as soon as you step on the ship no waiting until the milestone cruise is complete like other lines 2 Link to comment Share on other sites More sharing options...
WESTEAST Posted March 4, 2023 #7 Share Posted March 4, 2023 34 minutes ago, pinotlover said: To eliminate any potential issues, after completing cruise #9, have your TA to have Oceania issue you a new invoice for cruise #10. By doing so, all of your new Silver benefits should be clearly displayed. This has eliminated issues for people in the past. Thanks for this recommendation and have noted as we will be reaching #10 soon. Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 4, 2023 #8 Share Posted March 4, 2023 13 minutes ago, roberts2005 said: Thank you both. I’ll have my TA revise the invoice. Possibly, should I wait until I have made final payment? I seem to recall our benefits are listed once we book but for sure they are there once final payment is made but do ask your TA to confirm them 1 Link to comment Share on other sites More sharing options...
Jan.and.John Posted March 6, 2023 #9 Share Posted March 6, 2023 Wow, this is timely - our tenth is coming up in May (already made final payment). Same situation - $100 OBC showing today - so I had just asked my TA this very question, and he replied that i need to wait until cruise #11. Do I need a new TA? I just sent him this thread, hopefully I won't have to contact O myself (but I will). Thanks, everyone! 1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 6, 2023 #10 Share Posted March 6, 2023 41 minutes ago, Jan.and.John said: Wow, this is timely - our tenth is coming up in May (already made final payment). Same situation - $100 OBC showing today - so I had just asked my TA this very question, and he replied that i need to wait until cruise #11. Do I need a new TA? I just sent him this thread, hopefully I won't have to contact O myself (but I will). Thanks, everyone! If it is noted on your invoice it will probably show up on the final summary from O Check in MY ACCOUNT on O website under Oceania club & see if it says you 9 cruise credits Link to comment Share on other sites More sharing options...
Rare ak1004 Posted March 6, 2023 #11 Share Posted March 6, 2023 35 minutes ago, LHT28 said: If it is noted on your invoice it will probably show up on the final summary from O Check in MY ACCOUNT on O website under Oceania club & see if it says you 9 cruise credits We completed 3 cruises with O and paid the final payment for the 4th cruise in May. In our account it still says 3 credits. I will check what it says while on board. Link to comment Share on other sites More sharing options...
PhD-iva Posted March 7, 2023 #12 Share Posted March 7, 2023 51 minutes ago, ak1004 said: We completed 3 cruises with O and paid the final payment for the 4th cruise in May. In our account it still says 3 credits. I will check what it says while on board. You will have 4 credits when you board your fourth* cruise. Until then, you have 3 credits. * Note that credits don’t always align exactly with the number of cruise. Longer cruises can earn more than 1 credit, in some cases. 2 Link to comment Share on other sites More sharing options...
Rare ORV Posted March 7, 2023 #13 Share Posted March 7, 2023 2 hours ago, Jan.and.John said: Wow, this is timely - our tenth is coming up in May (already made final payment). Same situation - $100 OBC showing today - so I had just asked my TA this very question, and he replied that i need to wait until cruise #11. Do I need a new TA? I just sent him this thread, hopefully I won't have to contact O myself (but I will). Thanks, everyone! Unless there's been a change your TA might not really understand the way Oceania works. 2 Link to comment Share on other sites More sharing options...
Jan.and.John Posted March 7, 2023 #14 Share Posted March 7, 2023 Update for us: our TA checked with O last night, and they told him we only have 7 credits - because I sailed twice with my son (Cuba and St. Petersburg) when my husband didn’t care to go. So apparently -even though I have always planned, booked and paid with my credit card - we go by my husband’s total, so our May cruise will be #8, not #10. I’m not happy about this! Ten cruises is ten cruises. 1 Link to comment Share on other sites More sharing options...
Rare ak1004 Posted March 7, 2023 #15 Share Posted March 7, 2023 14 minutes ago, Jan.and.John said: Update for us: our TA checked with O last night, and they told him we only have 7 credits - because I sailed twice with my son (Cuba and St. Petersburg) when my husband didn’t care to go. So apparently -even though I have always planned, booked and paid with my credit card - we go by my husband’s total, so our May cruise will be #8, not #10. I’m not happy about this! Ten cruises is ten cruises. Why you can't ask them to give status to you and not your husband? You have 10 reservations with your name on all of them, don't you? Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 7, 2023 #16 Share Posted March 7, 2023 28 minutes ago, Jan.and.John said: Update for us: our TA checked with O last night, and they told him we only have 7 credits - because I sailed twice with my son (Cuba and St. Petersburg) when my husband didn’t care to go. So apparently -even though I have always planned, booked and paid with my credit card - we go by my husband’s total, so our May cruise will be #8, not #10. I’m not happy about this! Ten cruises is ten cruises. I would not be either Check in with your Club number & see if it changes I know my friend who travels solo sometimes got full cruise credits & her DH has less than her but she still gets the cruise credit for her sailings Link to comment Share on other sites More sharing options...
Jan.and.John Posted March 7, 2023 #17 Share Posted March 7, 2023 Update: my login now shows silver status for our upcoming May cruise. MANY thanks for all the support and hints from my fellow cruisers! 🥂 4 Link to comment Share on other sites More sharing options...
Rare ak1004 Posted March 7, 2023 #18 Share Posted March 7, 2023 3 minutes ago, Jan.and.John said: Update: my login now shows silver status for our upcoming May cruise. MANY thanks for all the support and hints from my fellow cruisers! 🥂 So just to clarify: this will be your 10th cruise, but it already shows Silver (10 credits) even before you stepped on board? Or maybe one of your previous cruises was more than 25 days and you got 2 credits for it? Link to comment Share on other sites More sharing options...
Jan.and.John Posted March 7, 2023 #19 Share Posted March 7, 2023 AK, this will be our tenth - but we made final payment last month (I think that, plus our escalating the matter today) may explain why the cruise shows perks already. 1 1 Link to comment Share on other sites More sharing options...
Rare LHT28 Posted March 7, 2023 #20 Share Posted March 7, 2023 17 minutes ago, Jan.and.John said: AK, this will be our tenth - but we made final payment last month (I think that, plus our escalating the matter today) may explain why the cruise shows perks already. IME it will show the perks before you board but if you do not make the ship (like we did ) you will not get the cruise credit even though paid in full Confusing LOL Glad you got it sorted I always do the booking so all the cruises are usually my name first on the booking 😉 Link to comment Share on other sites More sharing options...
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