iOS 16.4.1 may have killed my app :(

[raphael360]

I just updated my iphone and the VV app went dark.  I'm trying to manage my upcoming 6th cruise but, after the update, all of the icons on the bottom are grayed out and sailings no longer showup. Spent 60 frustrating minutes online with VV tech support (regretting my most recent booking) and finally hung up when she instructed me to create a new account and abandon my current one 😞

 

Anyone else having issues with VV's app after iOS updates?

[raphael360]

Update: it's not the iOS.  VV still thinks I'm on my last cruise in Key West...

 

Anyone else's app not working??

 

[CineGraphic]

Wife & I both updated a day or 2 ago, and no problems here.

Maybe the app simply can't handle more than 4 bookings.

[Janthere]

10 minutes ago, CineGraphic said:

Wife & I both updated a day or 2 ago, and no problems here.

Maybe the app simply can't handle more than 4 bookings.

I have 6 bookings and 4 placeholders and its working ok for me

[cantgetin]

I upgraded a week ago--no problems.

 

[jon81uk]

8 hours ago, raphael360 said:

Update: it's not the iOS.  VV still thinks I'm on my last cruise in Key West...

 

Anyone else's app not working??

 

Mine seems okay at the moment, but I had issues last September and couldn’t book dining on the transatlantic in October as it thought I was still on Valiant Lady from March. The accounts seem to very easily get mixed up and it doesn’t seem to cope well with repeat cruisers. Seems to be the back end accounts more than the app that is the issue. 

[raphael360]

It's all working today at 4AM....:). Maybe just a momentary glitch in the VV app universe last night.

 

Thanks fo all the help.

[leisuretraveler223]

Whenever in doubt about any app not working correctly, the BEST first step is to delete the app and then download it again.  Most of the time if there is an app based glitch, this will fix it.