Ranger1227 Posted September 9, 2023 #726 Share Posted September 9, 2023 Where are the new itineraries listed? Any for 2025? Link to comment Share on other sites More sharing options...
def0715 Posted September 9, 2023 #727 Share Posted September 9, 2023 (edited) It’s the third party’s deal. I am not established with Virgin, not having sailed them before, so I went through another place often mentioned in casino convos. Casino department did confirm June in my case. I didn’t think to ask if I could really pivot to a 14-day sailing - or a 10-day. I was on the 8-day VL sailing on 3/23 from Miami. Not interested in the new itinerary or sailing from San Juan. In essence that’s sort of a repositioning cruise from San Juan to Miami. Edited September 9, 2023 by def0715 1 Link to comment Share on other sites More sharing options...
CanadianCruiser21 Posted September 9, 2023 #728 Share Posted September 9, 2023 13 minutes ago, Ranger1227 said: Where are the new itineraries listed? Any for 2025? https://vvinsider.com/full-itinerary-details-2024-2025-sailings-virgin-voyages/ but there will be more on Monday Link to comment Share on other sites More sharing options...
librarylady19 Posted September 9, 2023 #729 Share Posted September 9, 2023 21 minutes ago, Ranger1227 said: Where are the new itineraries listed? Any for 2025? I got a text from Virgin earlier with this link: https://virg.in/newdestinations I think its the same info as posted earlier tho. Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted September 9, 2023 #730 Share Posted September 9, 2023 5 hours ago, CruisingWalter said: They are dropping the ball at VV. How is processing something earlier than promised dropping the ball? Inconsistent, yes. Dropping the ball, not so much. Since Virgin created the problem in the first place, the sooner they can find a fix and make a guest happy, the better. 3 Link to comment Share on other sites More sharing options...
kwokpot Posted September 9, 2023 #731 Share Posted September 9, 2023 34 minutes ago, def0715 said: It’s the third party’s deal. I am not established with Virgin, not having sailed them before, so I went through another place often mentioned in casino convos. Casino department did confirm June in my case. I didn’t think to ask if I could really pivot to a 14-day sailing - or a 10-day. I was on the 8-day VL sailing on 3/23 from Miami. Not interested in the new itinerary or sailing from San Juan. In essence that’s sort of a repositioning cruise from San Juan to Miami. There's no issue with mentioning URComped. 1 Link to comment Share on other sites More sharing options...
Russiamomm Posted September 9, 2023 #732 Share Posted September 9, 2023 34 minutes ago, kwokpot said: There's no issue with mentioning URComped. Glad to hear it. I’m also on a URComped sailing. It’s my second one. The last one I got DBEs and the guy today told me that we’d get it as well. There was no indication that we couldn’t take full advantage of Virgin’s offer, including the $600. In fact, URComoed sent me an email telling me to book. We’ll see what happened, but I fully expect to be on the New Years voyage, which is a URComped Meetup sailing - adding more perks. I hope it works out. Should know for sure in a few days. 1 Link to comment Share on other sites More sharing options...
greenenvy Posted September 9, 2023 #733 Share Posted September 9, 2023 3 hours ago, def0715 said: Looks like there’s a 14-day Singapore to Dubai. What is supposed to be released Monday? More Caribbean sailings? Other itineraries? A bunch. New Australia/NZ, Short sailings from Portsmouth to Amsterdam. A few repositioning that look interesting. Barcelona to Athens stopping in Cannes, Sardinia, Sicily, Santorini and Mykonos. I think there is a Portsmouth to Barcelona too. https://www.virginvoyages.com/l/new-2025-cruise-destinations-itineraries#europe There’s not really much new for the Caribbean itinerary wise except the ability to book the former Brilliant cruises from San Juan that are now on Valiant. There will be a Miami to San Juan on Jan 7 to get Valiant to SJ. Holiday sailings for 2024 will open up and the 15-16 day repositioning - Athens to Dubai, Dubai to Singapore, Singapore to Australia. (And vica versa - I may have them mixed up in my head) 2 1 Link to comment Share on other sites More sharing options...
kwokpot Posted September 9, 2023 #734 Share Posted September 9, 2023 27 minutes ago, Russiamomm said: Glad to hear it. I’m also on a URComped sailing. It’s my second one. The last one I got DBEs and the guy today told me that we’d get it as well. There was no indication that we couldn’t take full advantage of Virgin’s offer, including the $600. In fact, URComoed sent me an email telling me to book. We’ll see what happened, but I fully expect to be on the New Years voyage, which is a URComped Meetup sailing - adding more perks. I hope it works out. Should know for sure in a few days. DBEs? We've done 2 Virgin cruises through them, this current one that was cancelled was from a certificate from Virgin casino department directly earned on our last URComped cruise. Link to comment Share on other sites More sharing options...
Alegeeter Posted September 9, 2023 #735 Share Posted September 9, 2023 2 hours ago, Russiamomm said: Sorry, I didn’t think to ask. He did say that all perks will convey. I’m working on the assumption that the $600 of Sailor Loot is included, but we’ll see if and when I get the confirmation. Our DBEs were also not showing on the original booking. He made a note to add them. if this works out they are actually paying us to go on this cruise. But that’s still an “if”. I'm also wondering if we get to keep the Sail with friends referral bonuses. I booked my cruise back when they still have $50 per booking. I accumulated almost $800 in loot but now that the sailing is canceled we won't all be rebooking the same one. 1 Link to comment Share on other sites More sharing options...
def0715 Posted September 9, 2023 #736 Share Posted September 9, 2023 (edited) Russiamomm, I got an email, too, suggesting the NYE sailing but can’t swing the dates. Sounds like fun. Enjoy! Were you told your rebooked sailing had to be no later than June? Also, I was told the casino department is closed on weekends. Wanted to ask if I’m for sure eligible for any sailing through June. The person at the general number recommended I call casino department Monday. First time using URComped. First time trying to sail Virgin. Guess I’m technically not eligible for DBEs since I’ve never sailed before but I thought at one point I qualified or got something through status match. Virgin is new to me, though I’m not new to cruising. Edited September 10, 2023 by def0715 Link to comment Share on other sites More sharing options...
Russiamomm Posted September 10, 2023 #737 Share Posted September 10, 2023 Sorry, I’m out tonight but will try to answer all the posts directed to me. DBE is Virgin’s status program. I originally qualified by a status match from NCL. I’ve sailed on them twice so now qualify both ways. My second ailing with them was with URComped. It was great. We got DBEs on that sailing. I hope the same works this time. I also got the suggestion for the NYE sailing from URComped, although we had already requested it through Virgin. I'm not aware of time limitations on our requests. If that’s the case, no one has told me that. hope I answered all the questions! I just hope we get the NYE sailing! Link to comment Share on other sites More sharing options...
kwokpot Posted September 10, 2023 #738 Share Posted September 10, 2023 (edited) 6 minutes ago, Russiamomm said: Sorry, I’m out tonight but will try to answer all the posts directed to me. DBE is Virgin’s status program. I originally qualified by a status match from NCL. I’ve sailed on them twice so now qualify both ways. My second ailing with them was with URComped. It was great. We got DBEs on that sailing. I hope the same works this time. I also got the suggestion for the NYE sailing from URComped, although we had already requested it through Virgin. I'm not aware of time limitations on our requests. If that’s the case, no one has told me that. hope I answered all the questions! I just hope we get the NYE sailing! We were told that comped casino sailings don't qualify for status match tier benefits. We were told told on both of our UrComped sailings that this was the case. Edited September 10, 2023 by kwokpot Link to comment Share on other sites More sharing options...
Russiamomm Posted September 10, 2023 #739 Share Posted September 10, 2023 5 minutes ago, kwokpot said: We were told that comped casino sailings don't qualify for status match tier benefits. We ere told told on both of out UrComped sailings. Not sure what the official rules are, but I got it on my last URComped sailing with Virgin. Link to comment Share on other sites More sharing options...
kwokpot Posted September 10, 2023 #740 Share Posted September 10, 2023 Just now, Russiamomm said: Not sure what the official rules are, but I got it on my last URComped sailing with Virgin. The official rules are directly from Virgin. Link to comment Share on other sites More sharing options...
kwokpot Posted September 10, 2023 #741 Share Posted September 10, 2023 5 minutes ago, Russiamomm said: Not sure what the official rules are, but I got it on my last URComped sailing with Virgin. Here is the email from Virgin: 2 Link to comment Share on other sites More sharing options...
Alegeeter Posted September 10, 2023 #742 Share Posted September 10, 2023 I still had them on my URComped cruise even after that email from Virgin saying I wouldn't get it. VV doesn't exactly excel at technology so I wasn't surprised! 2 Link to comment Share on other sites More sharing options...
Rare CineGraphic Posted September 10, 2023 #743 Share Posted September 10, 2023 1 hour ago, Alegeeter said: I'm also wondering if we get to keep the Sail with friends referral bonuses. I booked my cruise back when they still have $50 per booking. I accumulated almost $800 in loot but now that the sailing is canceled we won't all be rebooking the same one. The rep I spoke with the other day assured me that everything you qualified for with the initial booking would be moved over to the new booking. Link to comment Share on other sites More sharing options...
Russiamomm Posted September 10, 2023 #744 Share Posted September 10, 2023 34 minutes ago, Alegeeter said: I still had them on my URComped cruise even after that email from Virgin saying I wouldn't get it. VV doesn't exactly excel at technology so I wasn't surprised! I never got the email, but I got the perks. OK with me. 1 Link to comment Share on other sites More sharing options...
def0715 Posted September 10, 2023 #745 Share Posted September 10, 2023 When you boarded you just automatically had the perks? Here’s hoping. 🙂 First I have to pick a new sailing … Link to comment Share on other sites More sharing options...
Russiamomm Posted September 10, 2023 #746 Share Posted September 10, 2023 36 minutes ago, def0715 said: When you boarded you just automatically had the perks? Here’s hoping. 🙂 First I have to pick a new sailing … I don’t remember for sure, I sailed with them twice, once paid full fare and once with URComped. I think DBEs showed up automatically for the paid trip, but I had to go back and forth a bit on the comped trip. Ultimately the perks were added. But I may be misremembering. I went with my husband on both trips. The first (paid) one I had the status match, but he didn’t. The comped cruise he had the benefits in his own rights for having sailed with them twice. Maybe we got them on the comped cruise because of his status? Who knows. I’ve yet to figure out Virgin’s loyalty program and how it is applied. I don’t think they even know. All I know is I had BBEs on both trips. We’ll see what happens with this next one. Assuming we get it. 1 1 Link to comment Share on other sites More sharing options...
Rare cantgetin Posted September 10, 2023 #747 Share Posted September 10, 2023 7 hours ago, def0715 said: Looks like there’s a 14-day Singapore to Dubai. What is supposed to be released Monday? More Caribbean sailings? Other itineraries? More fall 2024 cruises...Rome to Miami TA, etc. Link to comment Share on other sites More sharing options...
Rare CruisingWalter Posted September 10, 2023 #748 Share Posted September 10, 2023 18 hours ago, CineGraphic said: How is processing something earlier than promised dropping the ball? Because if you set a procedure and a policy, then your team should follow that procedure and policy. According the emails from VV, their systems will be set on Monday to start the process. Jumping the gun and having Sailor Services do whatever they feel like creates chaos and aggravation such as we've been seeing across social and these forums. Set a policy, we're going to start on Monday, and then follow that policy. That's dropping the ball when you don't follow policy. 7 Link to comment Share on other sites More sharing options...
Tolkmit Posted September 10, 2023 #749 Share Posted September 10, 2023 1 hour ago, CruisingWalter said: Because if you set a procedure and a policy, then your team should follow that procedure and policy. According the emails from VV, their systems will be set on Monday to start the process. Jumping the gun and having Sailor Services do whatever they feel like creates chaos and aggravation such as we've been seeing across social and these forums. Set a policy, we're going to start on Monday, and then follow that policy. That's dropping the ball when you don't follow policy. I mean... this is pretty much should be expected. They had a plan in place for over a year, that those who booked on Valiant would sail on Valiant, those who booked on Brilliant would sail on Brilliant. They threw that plan out the window; the fact they didn't then view a plan that was only in place for a day or two as locked in and adjusted when and in what order re-bookings would happen, is not a surprise in any way. None of what is happening is according to plan, procedure, or policy; there is no procedure or policy for this they are making it up as they go. 2 Link to comment Share on other sites More sharing options...
indybelle Posted September 10, 2023 #750 Share Posted September 10, 2023 Thank you for further clarification on what happened. I am actually sending an email to Sir Richard Branson - for all the good that will do - to let him - or somebody - know how disappointed I am that Virgin Voyages so summarily throw me to the curb. I thought his brands were different. I was wrong. I won't be rebooking after being treated so shabbily. 2 Link to comment Share on other sites More sharing options...
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