Finally got my booking transferred to a TA and now the price went up

[fluffybunny22]

I've been trying for weeks to get my booking transferred to a TA. I finally got an email confirming it yesterday. Today I logged in and my price is showing it went up by almost 1k. I emailed my last confirmation to the TA so hopefully they can get this fixed. Is this normal? The category I booked is sold out so the price couldn't have increased because there are no rooms to sell. TIA.

[B_A_H]

Yes, it's normal for MSC.  Not to be confused with "normal" based on definition.  Whenever a booking is changed it reprices.  You then have to send your original booking PDF to mscexistingreservations@msccruisesusa.com and they'll adjust it back to the original pricing.

 

In your case, maybe forward the PDF to your travel agent to forward to MSC or just send it to that e-mail address copying in your travel agent.  

 

Whenever port taxes change it reprices everyone's booking and they usually light up the forum when they get the e-mail showing the price went up.  

[Georgia_Peaches]

I won't book a future cruise with MSC while on board because I don't want to go to the hassle and aggravation of changing over to a TA only to have my booking messed up.  Something that should be very simple becomes a monumental task with MSC.  The nominal incentive to book while on board does not make up for the lost time getting things corrected.  You will get squared away but it is frustrating!