hampshirelad Posted July 29, 2023 #1 Share Posted July 29, 2023 We are cruising from Southampton on the Star and this is the first time we have been with NCL other than a 3 day jolly some 15 years ago. We have a suite designated as an aft facing penthouse. We have a few courtesy add ons such as a drinks package. So we if ask the butler for say drinks and nibbles in the cabin at 4pm. Is this part of the service or will we be hit with an extra charge as this then turns out to be classed as room service. Will he clear out the fridge of anything chargeable and restock it with say beers and soft drinks from the drinks package. I do not find NCL very forthcoming about any benefits attached to suite/ penthouse cabins. I did become startled when I found there was a supplementary charge for water. I have never seen that in a suite before. From my experience with other lines the term Butler has many interpretations. Many thanks Link to comment Share on other sites More sharing options...
RocketMan275 Posted July 29, 2023 #2 Share Posted July 29, 2023 The butler can bring you certain nibbles free of charge. Ask him what is available. No, the butler will not bring alcoholic drinks or soft drinks. You have to pay the normal room service fee for those. Yes, the butler/steward can remove the chargeable items from the fridge. No, the fridge will not be restocked with beer and soft drinks unless you're willing to pay room service prices. Link to comment Share on other sites More sharing options...
Rare BirdTravels Posted July 29, 2023 #3 Share Posted July 29, 2023 Link to comment Share on other sites More sharing options...
jlowe420 Posted July 29, 2023 #4 Share Posted July 29, 2023 I ask the butler to bring me a sandwich every evening and just leave it in the room and that's my midnight snack if I'm hungry. This is about the only real use for them. Link to comment Share on other sites More sharing options...
janice2348 Posted July 30, 2023 #5 Share Posted July 30, 2023 The butler can do a lot for you. When we sailed in a suite we wrote a note for our butler outlining snacks we wanted delivered. They can bring pretty much anything you ask for. Our butler arranged a lovely dinner on our balcony, complete with white tablecloth. This article might help: https://frequentfloaters.com/what-are-the-things-you-can-request-from-your-norwegian-cruise-lines-butler-service/ 2 Link to comment Share on other sites More sharing options...
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