hikerbiker Posted August 6, 2023 #1 Share Posted August 6, 2023 Good day wise Cruise Critic people. It's Sunday so can't contact Windstar until tomorrow but I'm trying to book excursions for upcoming Sep 2023 Wind Spirit trip and wondering if any of you can help. On some excursion choices, only my hubby's name appears for booking. Mine is missing. So I can only check him off and book the excursion for him. This occurs on more than one excursion choice. Have not seen this before. Any thoughts as to why this is? Link to comment Share on other sites More sharing options...
minidonuts85 Posted August 7, 2023 #2 Share Posted August 7, 2023 Are you seeing it on the jet ski tours where it’s one ticket, for the both of you, for each 2-seater jet ski? Or the private tours where just one ticket is needed for your party? That is my only thought on where or why you might be seeing just one name come up. Link to comment Share on other sites More sharing options...
jtslattery Posted August 7, 2023 #3 Share Posted August 7, 2023 I have seen the same problem with the website but have found it to be intermittent. If you have time, watch it for a couple of days or try another browser. Link to comment Share on other sites More sharing options...
hikerbiker Posted August 7, 2023 Author #4 Share Posted August 7, 2023 Spoke w/Windstar rep. For a couple, if an excursion only lists one name, that means the excursion is full and you can be waitlisted - but you must pay in full to be waitlisted. You must call Windstar to do this. Also, having only done one previous Windstar cruise, I thought I could use my OBC towards excursions booked in advance (as other cruise lines allow). Not so with Windstar. Their policy is OBC is literally for only making purchases once you are on board and cannot be used towards excursions booked in advance. Link to comment Share on other sites More sharing options...
Barrycat Posted August 7, 2023 #5 Share Posted August 7, 2023 When this happened to us it was because only one space was left on the excursion Link to comment Share on other sites More sharing options...
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