Jose Zalfadilla Posted October 12, 2023 #1 Share Posted October 12, 2023 Tried to pull up and "Manage My Reservation" for our upcoming Nov 28-Dec 9 cruise on Infinity and got the message I entered as the topic or subject of this thread. Any inkling as to what it means? Thanks for any info! Link to comment Share on other sites More sharing options...
bikerunner Posted October 12, 2023 #2 Share Posted October 12, 2023 Nothing new, issues with Celebrity site again. I had troubles thru out day. But could not even get on now. Different computers, devices same. 1 1 Link to comment Share on other sites More sharing options...
lynnespace Posted October 12, 2023 #3 Share Posted October 12, 2023 Log out and wait something like 20-30 minutes before trying again. A rep told me the exact time once but I forgot. Have a nice cup of tea it will unlock on its own after some time. 1 Link to comment Share on other sites More sharing options...
Rare Georgia_Peaches Posted October 12, 2023 #4 Share Posted October 12, 2023 Has happened to me before when I try to access my reservation too many times within a short period of time. It usually resets itself in 30 minutes or so. 2 Link to comment Share on other sites More sharing options...
CNSfromHI Posted October 12, 2023 #5 Share Posted October 12, 2023 Just now, Georgia_Peaches said: Has happened to me before when I try to access my reservation too many times within a short period of time. It usually resets itself in 30 minutes or so. This is what I've experienced many times. Before I realized how "sensitive" the Celebrity site is, my wife and I kept locking each other out once as we tried to review/confirm a bunch of excursions from different devices. 😆 (I've also done this on my own, to be honest, when I bounce back 'n forth.) It can be frustrating, and I assume there's a reason for it (such as server data syncing), but time resets the lock out. cjr 1 1 Link to comment Share on other sites More sharing options...
mahasamatman Posted October 12, 2023 #6 Share Posted October 12, 2023 7 minutes ago, CNSfromHI said: I assume there's a reason for it Incompetent programmers. 1 Link to comment Share on other sites More sharing options...
Jose Zalfadilla Posted October 12, 2023 Author #7 Share Posted October 12, 2023 (edited) 19 minutes ago, lynnespace said: Log out and wait something like 20-30 minutes before trying again. A rep told me the exact time once but I forgot. Have a nice cup of tea it will unlock on its own after some time. Thank goodness! I though it was the spell my wife cast on me last night. Thank to all above! Edited October 12, 2023 by Jose Zalfadilla Type 2 Link to comment Share on other sites More sharing options...
cricketlover Posted October 12, 2023 #8 Share Posted October 12, 2023 I’ve had problems all day, even on the app if I try to make a reservation for a tour “reserve now” is in grey. Link to comment Share on other sites More sharing options...
Jose Zalfadilla Posted October 13, 2023 Author #9 Share Posted October 13, 2023 Well, all good now! Thanks all. Link to comment Share on other sites More sharing options...
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