Transfer online booking to Travel Agent?

[3rdGenCunarder]

I have used the same TA for years, but she is out on emergency leave. When the new cruise offerings came out, I wanted to book right away, but I don't know any of the other agents in her office, so I booked online. Last week I got an email about a promotion on Alaska cruises. Since I couldn't call her, I called Cunard, and the promo was so good that I booked it because the offer ends today. So now I have two cruises booked directly with Cunard. I would like to give the bookings to my TA. I know HAL lets you move a booking. Will Cunard allow this? And if so, how do I do it?

[exlondoner]

This is not very helpful, but they certainly let you transfer on board bookings to a TA, so it is hard to see why they wouldn’t, but with Cunard, who knows. I hope your TA is OK.

[3rdGenCunarder]

9 minutes ago, exlondoner said:

This is not very helpful, but they certainly let you transfer on board bookings to a TA, so it is hard to see why they wouldn’t, but with Cunard, who knows. I hope your TA is OK.

 

I hope she is, too. I will be on QV soon, and I'll make an appointment to talk to the future booking people about the process of moving a reservation. When I've booked onboard in the past, I was always asked if I wanted the booking to go to my TA, so the transfer was almost automatic. I was going to wait and book the Alaska cruise onboard to get a little more OBC, but the promo upgrade to PG was worth booking right away. 

[fourmile.ranch]

You have 60 days from booking to make the transfer to TA

Edited October 15, 2023 by fourmile.ranch

[3rdGenCunarder]

5 minutes ago, fourmile.ranch said:

You have 60 days from booking to make the transfer to TA

 

Thanks. What is the process?

[fourmile.ranch]

7 minutes ago, 3rdGenCunarder said:

 

Thanks. What is the process?

Not sure of other TAs but mine has a form I fill out with Reservation # and some general info. Also have to fill out reason for transfer. I always write personal preference.

[MCC retired]

Your TA will gladly handle the process and should reward you for the transfer,

[exlondoner]

3 minutes ago, MCC retired said:

Your TA will gladly handle the process and should reward you for the transfer,

Not if she is on emergency leave.

[MCC retired]

1 minute ago, exlondoner said:

Not if she is on emergency leave.

A Good TA always has someone to cover for them .

 

[exlondoner]

10 minutes ago, MCC retired said:

A Good TA always has someone to cover for them .

 

But 3GC has already said she didn’t want to deal with them.

[MCC retired]

1 minute ago, exlondoner said:

But 3GC has already said she didn’t want to deal with them.

Hesitation could be costly?

Her TA sure would appreciate the booking made in their absence 😉