Esmerelda Posted December 22, 2023 #1 Share Posted December 22, 2023 Morning everyone, I was just looking at our cruise on Celebrity's website. I am not seeing where I purchased our WiFi on the Black Friday weekend. Does anyone know where exactly they hide this info at? I just don't want any surprises when we get onboard. Thanks everyone, E.. Link to comment Share on other sites More sharing options...
OC_Voyages Posted December 22, 2023 #2 Share Posted December 22, 2023 Best thing to do is give Celebrity a call and they can send you the confirmation. Just have your reservation number handy and they can send it directly. 1 Link to comment Share on other sites More sharing options...
RichYak Posted December 22, 2023 #3 Share Posted December 22, 2023 This is from memory so I hope it’s correct. On a laptop or desktop, login to your account and where you see your initials at top right, click on that, then click order history. 2 Link to comment Share on other sites More sharing options...
Esmerelda Posted December 22, 2023 Author #4 Share Posted December 22, 2023 Thanks, I was hoping NOT to have to call. You get stuck on hold for a long time when you call CC. I will look online. This should be easy to find on their page? It's the simple things that baffle me with websites. 😄 Link to comment Share on other sites More sharing options...
Esmerelda Posted December 22, 2023 Author #5 Share Posted December 22, 2023 Ok, so I went ahead and called. The lady I spoke to confirmed that its not on the Celebrity page. She sent me an email confirmation. I'm sorry but I find that really odd. <scratching head here>. At least I have in writing that it was paid for. 🙂 2 Link to comment Share on other sites More sharing options...
paulh84 Posted December 22, 2023 #6 Share Posted December 22, 2023 There is no need to call at all. It's absolutely on the Celebrity page. Go into the cruise planner > click your initials in the upper right hand corner > order history. Everything is there. I've also always received an automated emailed invoice. 2 Link to comment Share on other sites More sharing options...
Esmerelda Posted December 22, 2023 Author #7 Share Posted December 22, 2023 Sorry Paul, there was nothing on that link for purchases. I had no 'order history' there at all. Just so I have a receipt for proof, it's all good, thanks. Link to comment Share on other sites More sharing options...
paulh84 Posted December 22, 2023 #8 Share Posted December 22, 2023 Sounds like you're in the profile landing page and not in a reservation. You need to click Plan My Cruise on your booking to get to the Cruise Planner. Link to comment Share on other sites More sharing options...
Rina155 Posted December 22, 2023 #9 Share Posted December 22, 2023 5 hours ago, paulh84 said: There is no need to call at all. It's absolutely on the Celebrity page. Go into the cruise planner > click your initials in the upper right hand corner > order history. Everything is there. I've also always received an automated emailed invoice. Hi Paul All of my “orders” appear on the “my order history “ section except for the wash and fold laundry I had purchased. I too called and received confirmation I had purchased and since it was not in my order history they sent me an email to confirm. Link to comment Share on other sites More sharing options...
oldfashioncruiser Posted December 22, 2023 #10 Share Posted December 22, 2023 I don’t see history anywhere after I click on Plan my cruise. I have been looking for my on board credits for weeks with no luck. First time on Celebrity- so use to Princess Link to comment Share on other sites More sharing options...
oldfashioncruiser Posted December 22, 2023 #11 Share Posted December 22, 2023 Ok, my order history just popped up. You guys are so good - now - How do I find my on board credit? Thanks Link to comment Share on other sites More sharing options...
Esmerelda Posted December 23, 2023 Author #12 Share Posted December 23, 2023 (edited) 4 hours ago, paulh84 said: Sounds like you're in the profile landing page and not in a reservation. You need to click Plan My Cruise on your booking to get to the Cruise Planner. Paul…you were correct. I found it in the location as you pointed out. Thank you for posting specifics. It’s all good. ☺️ Edited December 23, 2023 by Esmerelda Link to comment Share on other sites More sharing options...
Rare DaKahuna Posted December 23, 2023 #13 Share Posted December 23, 2023 4 hours ago, oldfashioncruiser said: Ok, my order history just popped up. You guys are so good - now - How do I find my on board credit? Thanks Log into your account on https://www.celebritycruises.com Go to Plan My Cruise In the top right hand corner you should see the ship name and cruise dates, to the right of that would be your onboard credit from Celebrity, If you are looking for any OBC from you TA that will not show up until you are onboard the cruise. Link to comment Share on other sites More sharing options...
oldfashioncruiser Posted December 24, 2023 #14 Share Posted December 24, 2023 Thanks Link to comment Share on other sites More sharing options...
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