Mediterranean_Honeymooner Posted December 31, 2023 #1 Share Posted December 31, 2023 Hoping to try this “hack” for our upcoming cruise, but had read some conflicting reports on whether you could pick up your Atlantis vouchers as soon as you got to Comfort Suites, or whether you’d have to wait until check in time at 3. Link to comment Share on other sites More sharing options...
StevenMA Posted January 5 #2 Share Posted January 5 I have read in other topics that you can go the morning of to pick up the vouchers. I remember reading some people went as early as 9 am with no problems. Link to comment Share on other sites More sharing options...
momof4boys Posted January 5 #3 Share Posted January 5 Last July (2023) we were booked at Comfort Suites like we had done 7 times before. I read somewhere that Atlantas was no longer allowing CS guests to use their pools. I called both Comfort Suites and Atlantas and was told that they no longer accept Comfort Suites Guests at the Atlantas pools. I emailed them their comfirmation that said it was allowed.....but it didn't matter. Even after talking to higher ups....they said we could use the pools at Comfort Suites only. UGH. So we cancelled. When we went in July we asked again and were told they do not allow reciprocity between the two. Be very careful booking CS. Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 5 Author #4 Share Posted January 5 3 hours ago, momof4boys said: Last July (2023) we were booked at Comfort Suites like we had done 7 times before. I read somewhere that Atlantas was no longer allowing CS guests to use their pools. I called both Comfort Suites and Atlantas and was told that they no longer accept Comfort Suites Guests at the Atlantas pools. I emailed them their comfirmation that said it was allowed.....but it didn't matter. Even after talking to higher ups....they said we could use the pools at Comfort Suites only. UGH. So we cancelled. When we went in July we asked again and were told they do not allow reciprocity between the two. Be very careful booking CS. Hmmm…that’s strange, because they still promote it heavily on their website. I also called and emailed and they said they still offer it. Plus, I know another person here on CC did it in September 2023, so that would have been after they told you no. Link to comment Share on other sites More sharing options...
StevenMA Posted January 6 #5 Share Posted January 6 Hi, I have actually just booked one night at Comfort Suites on expedia which also advertised that we get vouchers for day passes. I will be calling them as well as Atlantis to confirm everything and update you tomorrow. Link to comment Share on other sites More sharing options...
StevenMA Posted January 6 #6 Share Posted January 6 Well that was quick I rechecked my Expedia and got a mesage from CS please see below. I was happy that I did not have to sleep there as I have horrible experience when I booked one in Florida, I just wanted the hack for Atlantis. Oh well. Thank you for choosing Comfort Suites Paradise Island. We are pleased to confirm your reservations. Please note that effective immediately bookings made on the same day (day of arrival) will not have access to the amenities of Atlantis. Advance booking is required. Please contact the hotel for further information. The following tax and charges are applicable: 10% Valued Added Tax, 11% Resort Levy, $5.00 per person per day Housekeeping charge, and $39.50 per person per day Hotel Service Charge. $40.00 added to the rate for 3rd and 4th adult, plus Value Added Tax. Children 16 years and over are charged as adults. Children 12 years to 15 years are charged $39.50 per child per day (Housekeeping, and Hotel Service Charge), included in total. Cancellation Policy: 3 days prior to arrival for stays January 3rd to December 16th or 1 night room and tax will be charged. 14 days prior to arrival for stays December 17th to January 2nd, or 2 nights room and tax will be charged. Please contact the hotel for any additional information: Toll free 1-833-686-2971 or direct 1-242-605-6300 email ----@--------.--- Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 6 Author #7 Share Posted January 6 5 hours ago, StevenMA said: Well that was quick I rechecked my Expedia and got a mesage from CS please see below. I was happy that I did not have to sleep there as I have horrible experience when I booked one in Florida, I just wanted the hack for Atlantis. Oh well. Thank you for choosing Comfort Suites Paradise Island. We are pleased to confirm your reservations. Please note that effective immediately bookings made on the same day (day of arrival) will not have access to the amenities of Atlantis. Advance booking is required. Please contact the hotel for further information. The following tax and charges are applicable: 10% Valued Added Tax, 11% Resort Levy, $5.00 per person per day Housekeeping charge, and $39.50 per person per day Hotel Service Charge. $40.00 added to the rate for 3rd and 4th adult, plus Value Added Tax. Children 16 years and over are charged as adults. Children 12 years to 15 years are charged $39.50 per child per day (Housekeeping, and Hotel Service Charge), included in total. Cancellation Policy: 3 days prior to arrival for stays January 3rd to December 16th or 1 night room and tax will be charged. 14 days prior to arrival for stays December 17th to January 2nd, or 2 nights room and tax will be charged. Please contact the hotel for any additional information: Toll free 1-833-686-2971 or direct 1-242-605-6300 email ----@--------.--- I’m confused…why can you not use hack? Link to comment Share on other sites More sharing options...
StevenMA Posted January 6 #8 Share Posted January 6 (edited) 3 hours ago, Mediterranean_Honeymooner said: I’m confused…why can you not use hack? according to the message it says we cannot get the tickets the same day of the booking and then theyve added all those random charges. I am so against ever booking anything at any comfort suites anywhere. Im just glad I paid for the free cancellation with these clowns. Edited January 6 by StevenMA Link to comment Share on other sites More sharing options...
StevenMA Posted January 6 #9 Share Posted January 6 So a little update, I spoke to someone from CS Bahamas and they said they might not release the vouchers before checkin time at 3pm... About the vouchers they said you can still book at CS but not the day of your travel to get the vouchers Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 6 Author #10 Share Posted January 6 1 hour ago, StevenMA said: So a little update, I spoke to someone from CS Bahamas and they said they might not release the vouchers before checkin time at 3pm... About the vouchers they said you can still book at CS but not the day of your travel to get the vouchers Correct, you can still get passes but cannot book the hotel that morning and still get them. I was told on the phone to book at least 48 hours in advance. As far as the voucher time, that’s what I’m hoping to find out as I’ve gotten some conflicting info. So hoping to find someone who has been recently so I can get feedback. Link to comment Share on other sites More sharing options...
StevenMA Posted January 7 #11 Share Posted January 7 I have written to them and they have confirmed to me in writing that that we can go there as early 8am for a pre check-in and get the vouchers but cannot guarantee that we get keys to room before 3pm. Link to comment Share on other sites More sharing options...
mjkacmom Posted January 7 #12 Share Posted January 7 4 hours ago, StevenMA said: I have written to them and they have confirmed to me in writing that that we can go there as early 8am for a pre check-in and get the vouchers but cannot guarantee that we get keys to room before 3pm. Nothing has changed, you just need to book the room a couple of days before travel. You can even check out when you check in if you never plan on using your room (which might not be available until the afternoon). There have always been taxes and fees, it’s important to do the math to determine the cheapest way to see Atlantis (CS, resort for a day, ship’s excursion, Atlantis directly). We’ve done it through CS and through the cruise ship. Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 7 Author #13 Share Posted January 7 12 hours ago, StevenMA said: I have written to them and they have confirmed to me in writing that that we can go there as early 8am for a pre check-in and get the vouchers but cannot guarantee that we get keys to room before 3pm. Would you mind terribly to forward that email to me so I can have it too in case they give me any trouble? I would really really appreciate it. My email is krdague@yahoo.com Link to comment Share on other sites More sharing options...
StevenMA Posted January 8 #14 Share Posted January 8 10 hours ago, mjkacmom said: Nothing has changed, you just need to book the room a couple of days before travel. You can even check out when you check in if you never plan on using your room (which might not be available until the afternoon). There have always been taxes and fees, it’s important to do the math to determine the cheapest way to see Atlantis (CS, resort for a day, ship’s excursion, Atlantis directly). We’ve done it through CS and through the cruise ship. I ave booked through expedia, I expect that all the fees are included in it already Link to comment Share on other sites More sharing options...
StevenMA Posted January 8 #15 Share Posted January 8 2 hours ago, Mediterranean_Honeymooner said: Would you mind terribly to forward that email to me so I can have it too in case they give me any trouble? I would really really appreciate it. My email is krdague@yahoo.com Comfort Suites Paradise Island Good Day! Please note these prices are included with your total. Kind Regards 9:48 AM Hi, I wanted to know if it is possible to receive the vouchers for the Atlantis park before 3pm checkin as we will be arriving by cruise ship at 8 am? 10:33 AM Comfort Suites Paradise Island Good Day Steven, Kindly note that the atlantis is included with your stay upon your arrival. Your check-in time is at 3pm and at that time you will receive room keys 4:05 PM Hi, I will not be staying at the hotel, I would check-in and check out right away. I will not be using you facilities, I would like to come for 8-9am to get the vouchers and we will spend the day at Atlantis. The room can be rented to other clients if you'd like. 4:08 PM Comfort Suites Paradise Island Kindly note upon arrival you will be pre-checked in until your room is ready. Once all information is received at check-in you can enjoy the rest of your day at the water park facilities 4:14 PM Ok. So once I'm pre checked in I will receive the vouchers at 8-9am? 4:16 PM Comfort Suites Paradise Island Correct 4:43 PM Perfect. Thank you. 4:47 PM Comfort Suites Paradise Island Your'e welcome 5:14 PM 5:14 PM Block conversation Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 8 Author #16 Share Posted January 8 2 hours ago, StevenMA said: Comfort Suites Paradise Island Good Day! Please note these prices are included with your total. Kind Regards 9:48 AM Hi, I wanted to know if it is possible to receive the vouchers for the Atlantis park before 3pm checkin as we will be arriving by cruise ship at 8 am? 10:33 AM Comfort Suites Paradise Island Good Day Steven, Kindly note that the atlantis is included with your stay upon your arrival. Your check-in time is at 3pm and at that time you will receive room keys 4:05 PM Hi, I will not be staying at the hotel, I would check-in and check out right away. I will not be using you facilities, I would like to come for 8-9am to get the vouchers and we will spend the day at Atlantis. The room can be rented to other clients if you'd like. 4:08 PM Comfort Suites Paradise Island Kindly note upon arrival you will be pre-checked in until your room is ready. Once all information is received at check-in you can enjoy the rest of your day at the water park facilities 4:14 PM Ok. So once I'm pre checked in I will receive the vouchers at 8-9am? 4:16 PM Comfort Suites Paradise Island Correct 4:43 PM Perfect. Thank you. 4:47 PM Comfort Suites Paradise Island Your'e welcome 5:14 PM 5:14 PM Block conversation Thank you! How were you able to do chat? I didn’t see anywhere to do that. Link to comment Share on other sites More sharing options...
StevenMA Posted January 8 #17 Share Posted January 8 7 hours ago, Mediterranean_Honeymooner said: Thank you! How were you able to do chat? I didn’t see anywhere to do that. this was on expedia Link to comment Share on other sites More sharing options...
g683002 Posted January 16 #18 Share Posted January 16 For anyone still doubting, this worked great for us last week. Real easy to get a taxi to the hotel, do the pre-checkin and check out at the same time. Quick walk to the Atlantis for wristbands and then enjoying the water park. One word of caution, some of the rides were malfunctioning during our visit and had to be closed for short periods. They all reopened, but there was uncertainty about how long the repair would take and customer service was minimal. 1 Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 17 Author #19 Share Posted January 17 On 1/16/2024 at 7:11 AM, g683002 said: For anyone still doubting, this worked great for us last week. Real easy to get a taxi to the hotel, do the pre-checkin and check out at the same time. Quick walk to the Atlantis for wristbands and then enjoying the water park. One word of caution, some of the rides were malfunctioning during our visit and had to be closed for short periods. They all reopened, but there was uncertainty about how long the repair would take and customer service was minimal. Did you have any trouble with getting the vouchers from Comfort Suites when you arrived (instead of having to wait until 3 pm like some have been saying they were told)? Link to comment Share on other sites More sharing options...
g683002 Posted January 17 #20 Share Posted January 17 1 hour ago, Mediterranean_Honeymooner said: Did you have any trouble with getting the vouchers from Comfort Suites when you arrived (instead of having to wait until 3 pm like some have been saying they were told)? No trouble at all. There was another family doing the pre-checkin at the same time. Literally checked in and out at the same time, got the passes and walked to Atlantis. Link to comment Share on other sites More sharing options...
Mediterranean_Honeymooner Posted January 17 Author #21 Share Posted January 17 1 hour ago, g683002 said: No trouble at all. There was another family doing the pre-checkin at the same time. Literally checked in and out at the same time, got the passes and walked to Atlantis. Thank you! How was the walk? Where do you go when you arrive? Any advice overall? (Doing this same thing in a few days.) Link to comment Share on other sites More sharing options...
g683002 Posted January 18 #22 Share Posted January 18 2 hours ago, Mediterranean_Honeymooner said: Thank you! How was the walk? Where do you go when you arrive? Any advice overall? (Doing this same thing in a few days.) Just go to the front desk. They will direct you to a hallway and when you exit, you’re basically at Atlantis. In there, walk through the casino to the front desk area and downstairs to the desk for your wristbands. Only advice is to go early, best to get off the ship quickly so you can maximize your time at the hotel. 1 Link to comment Share on other sites More sharing options...
StevenMA Posted January 18 #23 Share Posted January 18 Thank you so much for your input! Link to comment Share on other sites More sharing options...
Sweetling Posted January 21 #24 Share Posted January 21 Thanks for this thread! We are going over spring break this year. 1) Has anyone had any issues booking an Atlantis activity (eg, dolphins encounter) on the website and using thr ticket with your CS-issued daypass? 2) I assume you have to book the room for your whole part so you can get passes for everyone in it? So I need to book for 4 guests if I need 4 passes? Link to comment Share on other sites More sharing options...
mjkacmom Posted January 21 #25 Share Posted January 21 15 hours ago, Sweetling said: Thanks for this thread! We are going over spring break this year. 1) Has anyone had any issues booking an Atlantis activity (eg, dolphins encounter) on the website and using thr ticket with your CS-issued daypass? 2) I assume you have to book the room for your whole part so you can get passes for everyone in it? So I need to book for 4 guests if I need 4 passes? Yes and each additional person will be charged taxes and fees. Link to comment Share on other sites More sharing options...
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