Jamie7777 Posted March 8 #26 Share Posted March 8 17 hours ago, Jay Es said: Cool...I guess I'll just go early. Hopefully, they let me in. If not then I wait. You shouldn't have any problems. Enjoy your cruise! Link to comment Share on other sites More sharing options...
Jay Es Posted March 13 #27 Share Posted March 13 Got a new eTicket today, and my embarkation time is now 12:00. Great! 1 Link to comment Share on other sites More sharing options...
Jamie7777 Posted March 13 #28 Share Posted March 13 5 hours ago, Jay Es said: Got a new eTicket today, and my embarkation time is now 12:00. Great! Yay! 😁 Link to comment Share on other sites More sharing options...
Brighton Line Posted March 14 #29 Share Posted March 14 22 hours ago, Jay Es said: Got a new eTicket today, and my embarkation time is now 12:00. Great! I got four different times from four different emailed e-Tickets so save them and pick the one that works for you. No one checks the time on the ticket. Link to comment Share on other sites More sharing options...
conquesodor Posted March 14 #30 Share Posted March 14 I have not been able to complete registration for the site. I can access my booking, but not my account. I called customer service and was told "they are working on the site" and that everything looked good with my booking. Weird, but hoping they have a working site sooner or later. Can't log into the app on my phone either. Link to comment Share on other sites More sharing options...
deliver42 Posted March 15 #31 Share Posted March 15 They've been working on that site since they've been here, and nothing has changed. It's still a problem. Link to comment Share on other sites More sharing options...
windlicht Posted April 1 #32 Share Posted April 1 (edited) On 2/27/2024 at 8:25 AM, brucevr6 said: hey were working on the website issues You are right, customer service is usually very helpful. However, there are always website issues. I think it's kinda sad that they are unable to establish a well-functioning, user-friendly website. Just why??? I don't always want to call someone but maybe look and browse and think a bit. At the moment, I can log in with my booking number, however, this does not allow me to look at cruise details or check in or so. I spent 500 dollars yesterday purchasing things on the website, and I did get a "confirmation email" - I guess we can call it that, telling me what I bought. However, no attachment with receipt and no updated cruise info. So, yes, I suppose I will have to call again to ask for those things. This trouble is unnecessary. OK thank you for listening to my rant 😉 Edited April 1 by windlicht speleling error Link to comment Share on other sites More sharing options...
bucfan2 Posted April 2 #33 Share Posted April 2 What is 'right' about the site would be a question that would provide a short, simple answer. Link to comment Share on other sites More sharing options...
Markanddonna Posted April 3 #34 Share Posted April 3 All MSC customer service reps have a sign above their desks telling them to say "The website has a little glitch. The tech support in Geneva reports the website will be normal by Monday" This is, of course, my supposition based on numerous calls. 1 Link to comment Share on other sites More sharing options...
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