blueskadoo Posted June 18 #1 Share Posted June 18 Hello, and apologies if this is a regular question, but a forum search yielded nothing this specific. We booked a cruise on a casino deal, and then had to move the cruise. Due to bad luck, we have to cancel the cruise outright. We have only paid $200 for the cruise (which would have been returned as OBC had we been able to go) but when I try to cancel online, it tells me the penalty to cancel is $300. So if I'm reading this correctly, they will charge me an extra $100 if I cancel in advance? We are approaching the final payment deadline where taxes and port fees are due and receiving the urgent final payment notice....what happens if I don't pay that and they cancel the reservation for non-payment? They don't have a card on file. Will they come after me for this extra $100? And just to get this out of the way, I don't have travel insurance as the travel insurance costs more than the cruise. Anyone have a similar situation? Thanks. Link to comment Share on other sites More sharing options...
Rare BlerkOne Posted June 18 #2 Share Posted June 18 They could come after you, or ban you, or anything else legal. The terms and conditions of the offer should spell it out for you. I suspect too many gamblers were booking casino deals and then didn't bother to show up. 2 Link to comment Share on other sites More sharing options...
straitlover1965 Posted June 18 #3 Share Posted June 18 How did you pay the $200 deposit? If you used a CC for that, then they would charge any extra to that card. When you click on the cancellation policy in your booking, it says if you cancel today, the charge is $300? How much is the cruise fare without the taxes and fees? If you have a non-refundable deposit, then it should be $200 fee if you cancel before the final payment date. If it's a non-refundable fare and the actual fare is more than $200, then yes, you might owe more than $200. 2 Link to comment Share on other sites More sharing options...
Elaine5715 Posted June 18 #4 Share Posted June 18 You would be put on the "No Sail" list until fees are paid. The language on the casino offers has been tightened due to bad behavior. Link to comment Share on other sites More sharing options...
lubedobedo Posted June 18 #5 Share Posted June 18 Did you use a future cruise credit on the new cruise? That's how much it says for me to cancel a cruise that I booked (same casino deal) and used a$100 fcc on. The original $200 + the $100 fcc =$300. My other cruise, same offer with no fcc, says $200 to cancel. Link to comment Share on other sites More sharing options...
firedisney97 Posted June 18 #6 Share Posted June 18 Don't cancel online - call and cancel with your PVP or with customer service and you might avoid the extra fees Link to comment Share on other sites More sharing options...
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