akswimmom Posted July 25 #51 Share Posted July 25 Oh my goodness, not good at all! Link to comment Share on other sites More sharing options...
clarky213 Posted July 25 #52 Share Posted July 25 I can go to someone elses booking and change their flights. Link to comment Share on other sites More sharing options...
Mara4166 Posted July 25 #53 Share Posted July 25 It is not fixed. I can log in again and can see other people’s data in my booking. Link to comment Share on other sites More sharing options...
dog Posted July 25 #54 Share Posted July 25 I can log i n to website now but get a message saying technical problems. FyI- I saw several posts earlier yesterday that someone took a screenshot shot & posted other’s booking info. It has been removed. Please do Not post other’s names or locations on social media if you see them in your account or online. This is Serious. 3 3 Link to comment Share on other sites More sharing options...
milamber Posted July 25 #55 Share Posted July 25 If I login on the app it's fine. If I use the same login on the website I get my details, but with a new Captain's Circle number, no booked cruises and no cruise history Link to comment Share on other sites More sharing options...
Kay S Posted July 25 #56 Share Posted July 25 1 hour ago, clarky213 said: I can go to someone elses booking and change their flights. Scary. I hope they fix this soon. Link to comment Share on other sites More sharing options...
dog Posted July 25 #57 Share Posted July 25 Listen, fb are posting that they can get in and change others excursions! Keep a close watch to all your bookings. app seems fine right now. Link to comment Share on other sites More sharing options...
Boatharbour Posted July 25 #58 Share Posted July 25 I’ve just come across this thread and thought I’d check my account. Using Safari, no issues via the app. However once I switched to Google and logged in to the website, the welcome was not in my name. Tried again and a different name appeared. 2 Link to comment Share on other sites More sharing options...
Amadawn1 Posted July 25 #59 Share Posted July 25 I just went in to pay off my upcoming cruise. Initial log in was mine. Then it showed other people's bookings and names 4 times. England, Japan and Australia sailings. Not good. I guess I'll ride this out for awhile before trying to pay. My first Princess cruise in 13 years. 😕 3 am CST 2 Link to comment Share on other sites More sharing options...
dog Posted July 25 #60 Share Posted July 25 ok, mine is fixed. On app and on website- firefox. Everything is correct-my 2 excursions are there and payments correct. I have not been able to see anyone elses bookings, like fb friends have. 1 Link to comment Share on other sites More sharing options...
clarky213 Posted July 25 #61 Share Posted July 25 Cannot login now on UK Website, Looks like they have stopped access until the problem is fixed. 1 Link to comment Share on other sites More sharing options...
dog Posted July 25 #62 Share Posted July 25 12 minutes ago, dog said: ok, mine is fixed. On app and on website- firefox. Everything is correct-my 2 excursions are there and payments correct. I have not been able to see anyone elses bookings, like fb friends have. Nooooo the app takes me to someone else’s booking in the website- no names showing but a casino comp booking!!! Not mine! it is not fixed! 1 Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #63 Share Posted July 25 Has anyone in Europe had this problem? We have MUCH tighter data protection laws here and if it’s happening here they are in a whole world of trouble…. I've tried to log in to my booking on the home page. And also by using several links from a Google search to take me directly to a log-in page, trying to bypass the home page all of it takes me to, or keeps me on, the home page. No link to a log-in page is working it would not surprise me if they just completely shut down the ability to log in here even if they were not sure we’re affected Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #64 Share Posted July 25 2 minutes ago, clarky213 said: Cannot login now on UK Website, Looks like they have stopped access until the problem is fixed. Me neither. Our Data protection laws are much tighter than the US. I think they would shut it down VERY quickly even if they didn’t think we were affected. on a ‘Just in case’ basis, until they had the issue fixed everywhere else Link to comment Share on other sites More sharing options...
Mara4166 Posted July 25 #65 Share Posted July 25 9 minutes ago, JG&Lcruisingnewbies said: Has anyone in Europe had this problem? I have the issue when on my iPad in England. When on windows Laptop it works fine. Link to comment Share on other sites More sharing options...
FLAlaska Posted July 25 #66 Share Posted July 25 (edited) I can’t login anywhere. Clicking on login does nothing on iPad or laptop Im in US not UK Edited July 25 by FLAlaska 1 Link to comment Share on other sites More sharing options...
rosevew Posted July 25 #67 Share Posted July 25 I just went on chat (UK) as I cannot log in via Chrome. I was told that they know nothing about it but guess that's not true! Eventually, I was told that they will deal with it internally. SUrely they should update the front line staff. Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #68 Share Posted July 25 7 minutes ago, Mara4166 said: I have the issue when on my iPad in England. When on windows Laptop it works fine. Oh no! i tried logging in with my iPad using safari and keep being sent to home page were you using safari too? Link to comment Share on other sites More sharing options...
coops14 Posted July 25 #69 Share Posted July 25 1 minute ago, JG&Lcruisingnewbies said: Oh no! i tried logging in with my iPad using safari and keep being sent to home page were you using safari too? same here Link to comment Share on other sites More sharing options...
Mara4166 Posted July 25 #70 Share Posted July 25 Just now, JG&Lcruisingnewbies said: i tried logging in with my iPad using safari and keep being sent to home page were you using safari too? yes I am using safari on the iPad. Logins were disabled through the night and then re-enabled a couple of hours ago. It looks like they are disabled again. 1 Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #71 Share Posted July 25 5 minutes ago, rosevew said: I just went on chat (UK) as I cannot log in via Chrome. I was told that they know nothing about it but guess that's not true! Eventually, I was told that they will deal with it internally. SUrely they should update the front line staff. “Deal with it internally” ?? think its a little too late to deal with this internally cats out the bag and so the Information Commissioner will have to be informed if they don’t report it, and a member of the public reports it (easy to do on the info commissioner office website) they are in even bigger trouble 😳 1 Link to comment Share on other sites More sharing options...
laslomas Posted July 25 #72 Share Posted July 25 I cannot get past the Home page. I am glad I read this Forum, as at least I know to hang fire and hopefully get into my account later. But surely Princess could put some kind of notification on the Home page. How many people must be tearing their hair out trying to Log onto their account. 1 Link to comment Share on other sites More sharing options...
dog Posted July 25 #73 Share Posted July 25 It has not been shut down. since early evening Wednesday up until right now- I could not log in on website, but app was fine. Now I can log in on website and all is correct. Niw the app sends me website and I am in some one else’s booking. I emailed Princess to tell them my situation. fb poster called and was told due to flooding in philipeenes????sp. no point phoning them! Link to comment Share on other sites More sharing options...
FLAlaska Posted July 25 #74 Share Posted July 25 3 minutes ago, dog said: It has not been shut down. since early evening Wednesday up until right now- I could not log in on website, but app was fine. Now I can log in on website and all is correct. Niw the app sends me website and I am in some one else’s booking. I emailed Princess to tell them my situation. fb poster called and was told due to flooding in philipeenes????sp. no point phoning them! Well my app is fine. I only see my bookings but I cannot log in to the website. Login button either does nothing or takes me to home page Alaska 2026 was going on sale today. DId IT mess something up again while loading the new cruises? 1 Link to comment Share on other sites More sharing options...
JG&Lcruisingnewbies Posted July 25 #75 Share Posted July 25 2 minutes ago, dog said: It has not been shut down. Maybe not if you log in from N America. But it seems the UK links are shut down currently i don’t know about other European country links Link to comment Share on other sites More sharing options...
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