Britannia 16th August

[posford]

Hi.

I have filled in all the required bits and pieces but can’t open the luggage labels.

Anyone else having the same problem?

 

i nave tried changing browsers.

 

Ive never had this problem before.

[Dobbers]

Check your pop up blocker is off, that’s been a problem I’ve had in the past.

[posford]

Thanks Dobbers.

Tried that, doesn’t work.

[Fraann]

The same happened to me then I found them under files. They don’t tell you where they are storing them

[posford]

Thanks Fraann.

Not there either.

[Fraann]

Oh. Try phoning p&o. They should be able to send them on an email 

[posford]

Couldn’t load luggage labels on iPad using safari, android phone using Crome, android phone using edge.

manage to load them on my son’s iPhone.

 

Done all the usual pop up and cache fixes. Nothing worked.

 

Once again this is due to P&O’s rubbish IT.

 

How do the older customers get on with no or limited IT knowledge?

 

I am in my 70’s but did work in the IT industry, though over 10 years ago.

 

Luggage labels still showing not yet available on my cruise personaliser.

[Palaceman]

Have you contacted your travel agent as ours always offer to print luggage labels, boarding passes and anything else that we require.

[posford]

Always book direct, I’m afraid.

It gives you another month before you have to pay.

[terrierjohn]

21 minutes ago, posford said:

Always book direct, I’m afraid.

It gives you another month before you have to pay.

Depends on your TA, mine only asks for 7 days more, but gives me a discount, and saves me the hassle of having to ring P&O for any minor problem.

[posford]

Yes. Sounds good.

 

However, many years ago the biggest cruise agent was Gills.

They went under and I had 3 cruises booked through them, two having paid the full amount.

P&O stepped in and honoured all the bookings and did all the claims from ABTA.

Though it was a fraught couple of months.

 

i have booked direct ever since.

[terrierjohn]

11 minutes ago, posford said:

Yes. Sounds good.

 

However, many years ago the biggest cruise agent was Gills.

They went under and I had 3 cruises booked through them, two having paid the full amount.

P&O stepped in and honoured all the bookings and did all the claims from ABTA.

Though it was a fraught couple of months.

 

i have booked direct ever since.

All monies paid via my TA goes straight to P&O, so exactly the same thing would apply now if my TA went bust, with no worries at all to me.

[zap99]

3 hours ago, posford said:

Couldn’t load luggage labels on iPad using safari, android phone using Crome, android phone using edge.

manage to load them on my son’s iPhone.

 

Done all the usual pop up and cache fixes. Nothing worked.

 

Once again this is due to P&O’s rubbish IT.

 

How do the older customers get on with no or limited IT knowledge?

 

I am in my 70’s but did work in the IT industry, though over 10 years ago.

 

Luggage labels still showing not yet available on my cruise personaliser.

I'm 74 and print mine from my android phone via Chrome with my wireless printer. I didn't ask a kid either. Just lucky I suppose.🤣

[Winifred 22]

10 hours ago, posford said:

Couldn’t load luggage labels on iPad using safari, android phone using Crome, android phone using edge.

manage to load them on my son’s iPhone.

 

Done all the usual pop up and cache fixes. Nothing worked.

 

Once again this is due to P&O’s rubbish IT.

 

How do the older customers get on with no or limited IT knowledge?

 

I am in my 70’s but did work in the IT industry, though over 10 years ago.

 

Luggage labels still showing not yet available on my cruise personaliser.

When I get that with Cunard sometimes I go back and click through the sections confirming details etc.. then they give an option to print boarding pass which I have already done but I still click on. When I go back to home screen the label icon is no longer shaded out and I can print. Not booked a P &Ocruise this year but sure it was same principal as Cunard. This workaround might work. Had to do it myself for the cruise I am on now. 

 

[Woolmull]

Every so often, I need to use a private browser page to get P&O pages to load properly - could be worth a try.