Put this in your pipe (or cigar) and smoke it

[usha]

This is a cut and paste of the emails to and from Celebrity concerning pipe & cigar smoking onboard Celebrity ships:

 

> -----Original Message-----

>

> From: ERONGERS@VERIZON.NET

> Sent: 5/21/2007 01:21:53 PM

> To: web_reservations_cci@celebritycruises.com

> Subject: Other

>

> My Past Cruise Information

>

> Ship: Summit

> Sail Date: 02 2, 2008

>

>

> Are pipe or cigar smoking allowed on passengers' private balconies?

>

> Elaine Rongers

> United States

 

 

----- Original Message -----

From: <web_reservations_cci@celebritycruises.com>

To: <ERONGERS@VERIZON.NET>

Sent: Tuesday, May 22, 2007 8:23 AM

Subject: RE: Other

 

 

> Dear Ms. Rongers:

>

> Thank you for your e-mail. We appreciate this opportunity to respond to

> you.

>

> Pipe and cigar smoking is not permitted in the staterooms or public

> Lounges. Pipe and cigar smoking is permitted on deck 10, aft, port side

> from 8:30 PM - 12 midnight every evening.

>

> Thank you for choosing Celebrity Cruises. We look forward to welcoming you

> onboard.

>

> Justin Palacio

> Customer Service Representative

>

> [THREAD ID:1-49RMNL]

>

>

 

 

-----Original Message-----

 

From: erongers@verizon.net

Sent: 5/22/2007 11:01:34 AM

To: <web_reservations_cci@celebritycruises.com>

Subject: Re: Other

 

Dear Mr. Palacio,

Is deck 10 aft, port side the ONLY location on the ship where pipe & cigar

smoking are permitted?

Thanks in advance,

Elaine Rongers

 

 

Dear Ms. Rongers:

 

Thank you for your follow-up e-mail. We appreciate this time to respond to you.

 

In regards to your inquiry, unfortunately, that is the only location on the ship that pipes and cigars smoking is permitted. However, cigarette smoking only is allowed in suites/staterooms. We regret any disappointment this has caused you.

 

Ms. Rongers, thank you again for choosing Celebrity Cruises. We look forward to welcoming you onboard.

 

Justin Palacio

Customer Service Representative

 

[THREAD ID:1-49RMNL]

 

Well, it sure doesn't disappoint ME to find out that cigar & pipe smoking are only allowed on deck 10 aft portside. :D

[Captain Jake]

We all know that some will said the reply said that 'pipes and cigars are only permitted on deck 10 aft' and not that 'smoking pipes and cigars is not allowed on balconies'.-BT

[usha]

Yup, I guess denial isn't just a river in Egypt.;)

[dkjretired]

This is a cut and paste of the emails to and from Celebrity concerning pipe & cigar smoking onboard Celebrity ships:

 

> -----Original Message-----

>

> From: ERONGERS@VERIZON.NET

> Sent: 5/21/2007 01:21:53 PM

> To: web_reservations_cci@celebritycruises.com

> Subject: Other

>

> My Past Cruise Information

>

> Ship: Summit

> Sail Date: 02 2, 2008

>

>

> Are pipe or cigar smoking allowed on passengers' private balconies?

>

> Elaine Rongers

> United States

 

 

----- Original Message -----

From: <web_reservations_cci@celebritycruises.com>

To: <ERONGERS@VERIZON.NET>

Sent: Tuesday, May 22, 2007 8:23 AM

Subject: RE: Other

 

 

> Dear Ms. Rongers:

>

> Thank you for your e-mail. We appreciate this opportunity to respond to

> you.

>

> Pipe and cigar smoking is not permitted in the staterooms or public

> Lounges. Pipe and cigar smoking is permitted on deck 10, aft, port side

> from 8:30 PM - 12 midnight every evening.

>

> Thank you for choosing Celebrity Cruises. We look forward to welcoming you

> onboard.

>

> Justin Palacio

> Customer Service Representative

>

> [THREAD ID:1-49RMNL]

>

>

 

 

-----Original Message-----

 

From: erongers@verizon.net

Sent: 5/22/2007 11:01:34 AM

To: <web_reservations_cci@celebritycruises.com>

Subject: Re: Other

 

Dear Mr. Palacio,

Is deck 10 aft, port side the ONLY location on the ship where pipe & cigar

smoking are permitted?

Thanks in advance,

Elaine Rongers

 

 

Dear Ms. Rongers:

 

Thank you for your follow-up e-mail. We appreciate this time to respond to you.

 

In regards to your inquiry, unfortunately, that is the only location on the ship that pipes and cigars smoking is permitted. However, cigarette smoking only is allowed in suites/staterooms. We regret any disappointment this has caused you.

 

Ms. Rongers, thank you again for choosing Celebrity Cruises. We look forward to welcoming you onboard.

 

Justin Palacio

Customer Service Representative

 

[THREAD ID:1-49RMNL]

 

Well, it sure doesn't disappoint ME to find out that cigar & pipe smoking are only allowed on deck 10 aft portside. :D

 

 

Sorry Usha:

 

Doesn't state that Cigar and Pipe smoking are not allowed on the balconies. The response you received does not change anything which has been previously reported. They danced around the issue of Cigar and Pipe smoking on a veranda just like most of us said they would. Nowhere does it say it is forbidden on the veranda and they refused to answer that question when you asked it directly. Again, I am only dealing with reality in this situation based upon personal experiences and reports from others.

[usha]

Your response would seem to prove the gorilla in the room theory.

[dkjretired]

Your response would seem to prove the gorilla in the room theory.

 

No, my response is based on reality, they refused to directly answer your question. When you get a response that says they are not prermitted on balconies and Celebrity enforces it, I will believe it then.

 

Again, I am not in denial, why do you think so many people come on these boards and complain about cigar and pipe smoking on verandas. It has always been allowed and the answer from Celebrity does nothing to change that... Don't you understand, they didn't answer your question, I would be more annoyed at that then anything someone else says.

[usha]

Dear Mr. Palacio,

Is deck 10 aft, port side the ONLY location on the ship where pipe & cigar

smoking are permitted?

Thanks in advance,

Elaine Rongers

 

 

Dear Ms. Rongers:

 

Thank you for your follow-up e-mail. We appreciate this time to respond to you.

 

In regards to your inquiry, unfortunately, that is the only location on the ship that pipes and cigars smoking is permitted.

 

How much clearer can they answer the question? Are private balconies NOT located on the ship? I'd say this is a very straight-forward answer to the question, but it does come shy of a two-by-four over the head.:rolleyes:

[chessbriar]

Elaine,

 

Ship: Summit

> Sail Date: 02 2, 2008

>

>

> Are pipe or cigar smoking allowed on passengers' private balconies?

>

> Elaine Rongers

> United States

 

 

Dear Ms. Rongers:

>

> Thank you for your e-mail. We appreciate this opportunity to respond to

> you.

>

> Pipe and cigar smoking is not permitted in the staterooms or public

> Lounges. Pipe and cigar smoking is permitted on deck 10, aft, port side

> from 8:30 PM - 12 midnight every evening.

>

> Thank you for choosing Celebrity Cruises. We look forward to welcoming you

> onboard.

>

> Justin Palacio

> Customer Service Representative

It's a shame you asked a very direct question about cigar and pipe smoking on balconies and they choose to answer you it's not allowed in the staterooms and it is permitted on the aft deck.

 

They didn't answer your question. Even if they do answer as you like, enforcing it would be more difficult than the enforcing the dress code. And they don't enforce that.

[dkjretired]

Elaine,

 

 

It's a shame you asked a very direct question about cigar and pipe smoking on balconies and they choose to answer you it's not allowed in the staterooms and it is permitted on the aft deck.

 

They didn't answer your question. Even if they do answer as you like, enforcing it would be more difficult than the enforcing the dress code. And they don't enforce that.

 

Thank you Rick, they are dancing around the public, private spaces and using the word in staterooms just as many of us said they would in the other thread.I also agree with you about them enforcing it, just like dress codes, chair hogging, etc.

[MrsKinsey]

I would be VERY impressed if you could actually get them to say "pipe/cigar smoking is NOT permitted on private balconies". They might imply it, but they will never say it or enforce it.

 

Personally I could care less if someone is smoking near me. I'm not a smoker, and I don't particularly enjoy the smell, but they paid for a balcony too.

 

I think there are a lot of rules that Celebrity has that are never really enforced. But if that is your quest, good luck to you.

 

Celeste

[Smitty24]

[quote name=usha;10239382

 

Dear Mr. Palacio' date='

Is deck 10 aft, port side the ONLY location on the ship where pipe & cigar

smoking are permitted?

Thanks in advance,

Elaine Rongers

 

 

Dear Ms. Rongers:

 

Thank you for your follow-up e-mail. We appreciate this time to respond to you.

 

In regards to your inquiry, unfortunately, that is the only location on the ship that pipes and cigars smoking is permitted. However, cigarette smoking only is allowed in suites/staterooms. We regret any disappointment this has caused you.

 

Ms. Rongers, thank you again for choosing Celebrity Cruises. We look forward to welcoming you onboard.

 

Justin Palacio

Customer Service Representative

 

[THREAD ID:1-49RMNL]

 

Well, it sure doesn't disappoint ME to find out that cigar & pipe smoking are only allowed on deck 10 aft portside. :D

 

What part of "that is the ONLY location" are you people not quite getting?? The way it reads at first when the question was asked about the balconies is that they're including the balcony as part of the state room.

It's not brain surgery. It's selfish people thinking the rules are not meant for them.

[RodPat]

Let me first say I am not one of those selfish people. Neither my husband or I smoke anything, but the cruise line doesn't enforce any thing so it doesn't matter what they state. If someone wants to smoke a cigar on their balcony they will and nothing will be done. Had it on the Infinity this March and nothing was done. So I say just learn to live with it. Pat

[dkjretired]

What part of "that is the ONLY location" are you people not quite getting?? The way it reads at first when the question was asked about the balconies is that they're including the balcony as part of the state room.

It's not brain surgery. It's selfish people thinking the rules are not meant for them.

 

Apparently you have not been privy to the previous discussions on this issue. Celebrity has always relied on the private versus public area and the phrasing of the word in the stateroom. I am not a selfish person because I have never smoked anything, I am only trying to further the discussion. Usha is not dealing with reality only what he wants which is a good thing. As I said earlier, when Celebrity says not permitted on the veranda and enforces it, then I will believe it but based upon previous experience they did not say that.

[chessbriar]

It's selfish people thinking the rules are not meant for them.

I am a non smoker as is my family. I just can see this discussion from both sides. Too often people only want to see it their way. No matter what the rules are people will do what they want as long as the line does not enforce their rules. X does not enforce their own rules, so why even have these discussions, all they do is create turmoil on the boards. Then only time X might enforce a rule is when it affects their bottom line, I'm refering to alcohol.

[usha]

Usha is not dealing with reality only what he wants which is a good thing.

Woah! Speaking of reality: I'm a "she", not a "he". Not a lot of guys named "Elaine", which is a good thing.:)

[bububr]

I'd rather have the occasion pipe or cigar smoker than the chain cigarette smoker.

 

My dad smoked a pipe and maybe I'm used to the aroma, and while cigars can be stinky, once in a while I do like the smell when I'm outside at a nice bar or restaurant.

 

Being said I don't smoke pipes or cigars, the occassional cigarette when I am in the casino or drinking too much.

 

I think people have to realized that no one owns the air we breathe...yet.

 

people inhale many more toxins and carbon monoxide just walking down a busy street or sittin in traffic on the way to work......yet I don't hear people trying to ban cars, or Charcoal grills or wood burning fires all of which do MORE harm than the occassional second hand smoke.

 

As long as the person on the next balcony is reasonably considerate, then they should be allowed to do as they please in moderation. However there is smoke like a 5 alarm fire 24 hours a day, then the issue should be addressed at the pursers desk.

 

Dave:eek:

[tbelian]

I don't plan on doing anything different on my balcony than I have on other cruises, unless someone on board (staff) tells me otherwise, or if a neighbor has an issue with it.

 

We all know how 'accurate' the information from Celebrity cutsomer service has been. Their reputation for providing correct information has always been questionable.

 

Enjoy your cruise, I'll enjoy mine.

[tbelian]

It's selfish people thinking the rules are not meant for them.

 

What's your position on dress code?

 

What's your position on bringing alcohol aboard?

 

What's your position on toddlers in the swimming pools?

 

Just asking.

[dkjretired]

Woah! Speaking of reality: I'm a "she", not a "he". Not a lot of guys named "Elaine", which is a good thing.:)

 

I apologize, funny thing is I knew that.... I am done with this, I will agree to disagree....

[cruising with marti]

Woah! Speaking of reality: I'm a "she", not a "he". Not a lot of guys named "Elaine", which is a good thing.:)

 

Hey,wait a minute, my middle name is Elaine:D

Phil (Elaine)

[DaveFr]

After reading this thread, I sent the following message to Customer Service and received the following reply:

 

-----Original Message-----

 

From:

Sent: 5/23/2007 11:45:00 AM

To: web_reservations_cci@celebritycruises.com

Subject: Other

 

My Past Cruise Information

 

Ship: Infinity

Sail Date: 09 2, 2007

Booking ID:

 

Please help clear up some confusion about your onboard smoking policy. You say, "Cigarette smoking only is allowed in suites/staterooms." Does the term "suites/staterooms" include the balcony area outside or does the term only refer to the interior of the room?

 

The smoking policy also says, "Pipe and cigar smoking only permitted in designated areas." Please list the designated areas where pipe/cigar smoking is allowed.

 

Thank you for your assistance.

 

------Reply------

 

Dear Mr. :

 

Thank you for your e-mail. We appreciate this opportunity to respond to you.

 

In regards to your e-mail, the term suite refers to balcony staterooms. Therefore, cigarette smoking is permitted on the balcony.

 

Pipes and cigars smoking is welcome on the Oceanview Bar, deck 10, aft, port side from 8:30pm - 12 midnight, where Cuban

seed cigars are available.

 

Thank you for choosing Celebrity Cruises. We look forward to welcoming you onboard.

 

Justin Palacio

Customer Service Representative

 

 

From the answers to my questions, it is clear that the term "suites/staterooms" includes balconies where only cigarette smoking is allowed. Also, the only designated area where pipe and cigar smoking is allowed is the port side of the aft Oceanview Bar on deck 10 between 8:30 pm and 12 midnight.

 

Since cigar and pipe smoking is only allowed in designated areas and the only designated area is the aft bar at certain times, it is not necessary to say specifically that cigar and pipe smoking is not allowed on balconies just as it is not necessary to say specifically that pipe and cigar smoking is not allowed at the aft bar at hours other than 8:30 pm to midnight.

 

Whether the rules allow pipe and cigar smoking on balconies and whether the rules are enforced are two separate issues. If my memory is correct (and that is always in doubt since I suffer from CRS :D), some of the posters on this thread who state that cigar smoking is allowed on balconies in part because of lack of enforcement also strongly insist that the dress codes exist and should be rigorously followed despite any lack of enforcement by Celebrity. You can't have it both ways.

 

As an added note, all smoking on balconies may be prohibited in the future. I found the following recent comment on the Regent board:

 

"According to Marc Conroy [President of Regent], smoking on private balconies may soon become a "No No" due to a Maritime Agreement within all major cruiselines (not just RSSC) due to last years' fire on the Princess ship which may have

started by a cigarette on a private balcony."

[usha]

:D :D That IS good news!!!:D :D

Thanks so much for posting that email!

[MrsKinsey]

I don't see how DaveFr's email was really any different from Usha's?? They both primarily ask the same thing and get the same response.

 

Celeste

[tbelian]

It still doesn't change my plans.

 

Interestingly, while I also emailed regarding this issue, plus a follow up email that asked the question point blank, to-date I have received NO response to the follow up correspondence.

 

"Pipes and cigars smoking is welcome on the Oceanview Bar, deck 10, aft, port side from 8:30pm - 12 midnight"

 

That says it is welcome in that location. It still does NOT say it is prohibited on the balcony. Those others that are emailing and getting the responses, please show in your email where it says 'you cannot smoke cigars on the balcony'.

 

usha's response says:

 

Pipe and cigar smoking is not permitted in the staterooms or public

> Lounges.

 

Again it does not mention balconies specifically.

[usha]

It still doesn't change my plans.

 

Interestingly, while I also emailed regarding this issue, plus a follow up email that asked the question point blank, to-date I have received NO response to the follow up correspondence.

So, what exactly was the email question you sent? Would you be willing to post it, and the full response you got from Celebrity?