BCOS Posted February 15, 2009 #2201 Share Posted February 15, 2009 For the poster who wanted to give his son his upgrade certificates, this is what I believe you will need to do in order to do this... Have him added as an authorized user to your card. My DH and I both had cards, and once when I was going on a girls cruise, I accidentally cashed out the points on the account that had HIS name first, rather than my own. Even though I was on the account, it was in his name... so I had to contact BoA, and they sent me a letter verifying that I was an authorized user on that account. We "gave" my mom several thousand dollars in GM Card money several years ago, and in order for her to use them, we had to call the GM card people and have them add her as an authorized user on our account. They sent a card to our address with her name on it, and we never even activated it. Link to comment Share on other sites More sharing options...
packercruising Posted February 15, 2009 #2202 Share Posted February 15, 2009 Thanks for the location, location, location explanation! Link to comment Share on other sites More sharing options...
TheNightDawg Posted February 15, 2009 #2203 Share Posted February 15, 2009 My certificates arrived today. I ended Dec. with about 750 in points. I received one $500 certificate and three upgrade (100 pts) certificates, so no problems for me. Looking forward to using the $500 discount this fall....combine that with my Platinum NCL Latitudes level and, all in all, should be a pretty nice cruise! ;) Link to comment Share on other sites More sharing options...
mailbroad Posted February 15, 2009 #2204 Share Posted February 15, 2009 I got the wrong certificate AGAIN today! I did not call but I will call them on Monday maybe. What a pain. I should have gotten 2 $500 certificates and 1 upgrade certificate. I received 1 upgrade certificate 2 times! Hmmm... I just remembered that I had a second NCL card that I have not used in a few years... It had fewer that 100 points on it MAYBE that is what the upgrade certificate is for. Hopefuly the $500 ones will come this week! Link to comment Share on other sites More sharing options...
Nancy53 Posted February 15, 2009 #2205 Share Posted February 15, 2009 We just received our $500 certificate and two $100 upgrade certificates. Still charging everything on the credit card and will use what we have.:p Looking to book NCL Jade for November 14th roundtrip Barcelona. Link to comment Share on other sites More sharing options...
CaptainChoppers Posted February 15, 2009 #2206 Share Posted February 15, 2009 DH and I received our Compass Certificates yesterday and they were correct. However, we received 6 $100 upgrade certificates. Is there a difference between given a $500 certificate and 1 $100 upgrade certificate instead? Are they both good for upgrades only or can they be used for a discounted cruise. Thanks!:) Link to comment Share on other sites More sharing options...
jon46 Posted February 16, 2009 #2207 Share Posted February 16, 2009 I got mine yesterday 2 500 and 1 100 upgrade I had 1,077 points. so that was correct. It was all on one sheet of paper. Link to comment Share on other sites More sharing options...
Britt23 Posted February 16, 2009 #2208 Share Posted February 16, 2009 We received our second and final $500 certificate. Could anyone tell me the best way to ship them to NCL? Registered, overnight, return receipt??? Thanks! Link to comment Share on other sites More sharing options...
lpglarry Posted February 16, 2009 #2209 Share Posted February 16, 2009 ok i called ncl 2 weeks ago and told them i only got a n upgrade, i had 551 points, and i sgould have gotten a 500, certificate, they promised me they would get back to me in a week . so now what should i do? thanks larry Link to comment Share on other sites More sharing options...
Lyman713 Posted February 16, 2009 #2210 Share Posted February 16, 2009 OK, we are getting posts about recent arrivals of certificates, both correct and incorrect. However, what I, and I assume most others want to know - Has anyone that originally got the incorrect certificates, now gotten a second mailing of corrected certificates on the same account, as BOA has promised ?????? If, so: 1. are they correct this time? 2. are you a person that complained by phone or mail? Thanks! Not yet here... We received the correct amount for a card that we weren't sent the wrong amount. On the card that they sent the wrong amount originally, we haven't heard anything yet. Link to comment Share on other sites More sharing options...
StarAFire Posted February 16, 2009 #2211 Share Posted February 16, 2009 Hi, Quick out of curiosity question. For the upgrade certificates, what happens if the category above you is sold out? Thx Link to comment Share on other sites More sharing options...
Leosmom Posted February 16, 2009 #2212 Share Posted February 16, 2009 (edited) DH and I received our Compass Certificates yesterday and they were correct. However, we received 6 $100 upgrade certificates. Is there a difference between given a $500 certificate and 1 $100 upgrade certificate instead? Are they both good for upgrades only or can they be used for a discounted cruise. Thanks!:) You should call them right away! you should have received one $500 certificate (worth $500 off the cruise price) and one upgrade certificate. As others have said the one category upgrade certificates are just about useless.....I am assuming you are saying you got 6 one category upgrade certificates?.......I've never seen $100 certificates. Edited February 16, 2009 by Leosmom Link to comment Share on other sites More sharing options...
Maryfrei Posted February 16, 2009 #2213 Share Posted February 16, 2009 (edited) More info: As I posted before, I received correct certs for one of my three accounts, but the other two were wrong, and have not yet been corrected. I did have a cruise booked and because of the delay in the program, missed being able to send them in before final payment in January. When I received my correct certs on that one account, I sent them in to NCL immediately. Mailed them on 2/6, and exactly 1 week later, 2/13, the credit showed up on my credit card. So, thanks to NCL for posting the credit so quickly. Edited February 16, 2009 by Maryfrei Link to comment Share on other sites More sharing options...
Maryfrei Posted February 16, 2009 #2214 Share Posted February 16, 2009 We received our second and final $500 certificate. Could anyone tell me the best way to ship them to NCL? Registered, overnight, return receipt??? Thanks! I always send priority mail with delivery confirmation. Link to comment Share on other sites More sharing options...
Maryfrei Posted February 16, 2009 #2215 Share Posted February 16, 2009 (edited) DH and I received our Compass Certificates yesterday and they were correct. However, we received 6 $100 upgrade certificates. Is there a difference between given a $500 certificate and 1 $100 upgrade certificate instead? Are they both good for upgrades only or can they be used for a discounted cruise. Thanks!:) Yes, there is a big difference. The $500 cert is good for $500 off the price of your cruise. The 100 point cert is good for a one category upgrade, suites not included. That cert is usually worth well under $100. Also, they don't allow you to combine $500 and 100 point certificates. Were your 500+ points all on one account? If so, it would seem you should have gotten the $500 cert. If it was less than 500 per account you would only get the 100 point certs. Edited February 16, 2009 by Maryfrei Link to comment Share on other sites More sharing options...
mpk218 Posted February 16, 2009 #2216 Share Posted February 16, 2009 DH and I received our Compass Certificates yesterday and they were correct. However, we received 6 $100 upgrade certificates. Is there a difference between given a $500 certificate and 1 $100 upgrade certificate instead? Are they both good for upgrades only or can they be used for a discounted cruise. Thanks!:) BIG diference ,, the upgrade certs. have NO cash value. The $500. certs are same as cash .. You should have received (1) $500. +(1) 100 point upgrade. Link to comment Share on other sites More sharing options...
Britt23 Posted February 16, 2009 #2217 Share Posted February 16, 2009 I always send priority mail with delivery confirmation. Thanks Mary! Link to comment Share on other sites More sharing options...
logan1_2000 Posted February 16, 2009 #2218 Share Posted February 16, 2009 I got two (2) certificates, each worth "up to" $500 off a cruise, and I did have exactly 1,000 points through the end of last year. Next step is to apply these certificates to our current booking on the Sky--$992 was the fare for the three (3) of us. I will be able to apply the discount toward all three passengers, won't I? I do plan to hold off for a while, make sure I'm not going to make any changes, that would be an administrative headache to try to fix if I'd already applied the certificates. Link to comment Share on other sites More sharing options...
Maryfrei Posted February 16, 2009 #2219 Share Posted February 16, 2009 I got two (2) certificates, each worth "up to" $500 off a cruise, and I did have exactly 1,000 points through the end of last year. Next step is to apply these certificates to our current booking on the Sky--$992 was the fare for the three (3) of us. I will be able to apply the discount toward all three passengers, won't I? I do plan to hold off for a while, make sure I'm not going to make any changes, that would be an administrative headache to try to fix if I'd already applied the certificates. Shouldn't be a problem as long as a person in the cabin is the same name as on the certificates. Link to comment Share on other sites More sharing options...
AFT_LOVER Posted February 16, 2009 #2220 Share Posted February 16, 2009 It is 100 POINT certificate. Good for upgrade inside to better inside, OV to better OV, balcony ot better balcony but no Mini which is Deluxe Balcony but NCL states it is 50% bigger than a BA balcony. You should call them right away! you should have received one $500certificate (worth $500 off the cruise price) and one upgrade certificate. As others have said the one category upgrade certificates are just about useless.....I am assuming you are saying you got 6 one category upgrade certificates?.......I've never seen $100 certificates. Link to comment Share on other sites More sharing options...
AFT_LOVER Posted February 17, 2009 #2221 Share Posted February 17, 2009 I called NCL Latitudes who could not help with the new credit card perks. They transferred me to Marketing who told me that B of A handles the credit card, they are the name on it but have nothing to do with it. It is now a large popular card called WORLDPOINTS and that card gives rewards for many things besides cruising which people want. I questioned her on NCL statements of perks for cardholders & she tells me to visit: http://www.ncl.com/nclweb/cruiser/cmsPages.html?pageId=WorldPoints. I tell her that 50,000 points which is $50,000 in purchases unless you can do $25,000 in NCL purchases to get $500 OBC. That is far from the Compass Rewards perks & B of A tells me that you wanted to cut the value of the perks. She tells me to call B of A to get the info from them. So I again phone them & ask where the info I have been expecting since December 12th billing date which was the origainal closing date of my account. I was told the info would come with the new card but didn't. Just to visit bankofamerica.com/worldpoints which has no info on NCL in it. That gal tells me that I have a new card sent to me on 1/30/09 that I have not used. No 5000 points since I am not a new accountholder. I told her it is a new account for us so we are but she said NO. Then again I am told to call NCL for thei perks. So being so sick & tired of this game I closed the new account since they closed the long time MBNA account. So it will not effect my credit score. Husband has a World MC that has points for air & cruise purchases, so I will charge NCL to that. When Signature Visa BOGO air runs out then we may change to using the World MC to a Platinum AMEX to get plenty of BOGO air even international. Link to comment Share on other sites More sharing options...
Maryfrei Posted February 17, 2009 #2222 Share Posted February 17, 2009 In my original mailing, one of my accounts were correct and two were incorrect. Today I received a second mailing with the correct certificates for those other two accounts, so I am all square now!:) Link to comment Share on other sites More sharing options...
eagle1troy Posted February 17, 2009 #2223 Share Posted February 17, 2009 :o I originally received incorrect points, but now have received the correct points , hopefully the rest will see them soon ! Link to comment Share on other sites More sharing options...
S&S Cruisers 1983 Posted February 17, 2009 #2224 Share Posted February 17, 2009 (edited) I just recieved what BOA states is our final certificates. Problem is now I have 5- $100 certificates! What do I do with these??? Edited February 17, 2009 by I'm-a-cruise-lover Link to comment Share on other sites More sharing options...
jaddld Posted February 17, 2009 #2225 Share Posted February 17, 2009 My correct certificates arrived today. I originally got a 100 point upgrade cert when I was supposed to receive (2) $500 and (1) upgrade. I did not contact anyone or mail in any proofs - they have fixed the error automatically. Link to comment Share on other sites More sharing options...
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