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AZaTaz

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  • Posts

    1,948
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About Me

  • Location
    Tucson, Arizona, Azataz@aol.com
  • Interests
    Reading, Gambling, Hiking, CRUISING!
  • Favorite Cruise Line(s)
    Princess,Carnival

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AZaTaz's Achievements

Cool Cruiser

Cool Cruiser (2/15)

  1. I booked direct never used TA after a bad one many years ago. When I click on the transfers as your screen shot shows it said no transfers and did not give me options to add. Now mine show up after CVP added them but while I can see them I have no option to delete. I may be doing something wrong would not be first time. When you click on them you have options to add or delete? I just checked still no options just pop up box saying what is there n
  2. The discussion is all about perception. I am elite on Princess and have always booked on line and used call center until this year. My frustration level has been through the roof trying to get the things done that you can no long do on website. (Example add Transfers to a booking). Spent 40 minutes on phone trying to add transfers which is or should be simple. You use to be able to do this as an excursion on the web site but now must call. I guess so they can give you the sales pitch but I may be cynical. Thanks to a posting on this site I decided to give a CVP a try. First I used Website to ask for one, long story short after three times and a month no call, no email, nothing. I found the number for the CVP line on another post and called. I was told a CVP was assigned to me so left a message. Two weeks later, nothing so called back CVP line and talk to a nice gentleman who spoke perfect English who took care of my issues with the 7 cruises I have booked in less than 30 minutes. He is now my CVP. Yeah. I will not be calling customer service line again.
  3. I just checked mine by, open original email then clicking on get reward. It took me to an aarp site then gave we option to check balance which worked. Never went to princess site. Hope this helps.
  4. I am a little confused. Why do you say to keep checking that your book is in order? Yours got changed after a call the customer service line, not out of clear blue sky. Yes customer service line makes many mistakes and is very frustrating, I refuse to ever call them again and will use CVP line instead. You say you now check yours every day does that mean you call customer service every day?
  5. Carol, I want to thank you for posting this notice. I just booked the 36 day SA and got the cabin I wanted. I know I would not have gotten on the Cribe deck aft if you had not post so I could jump on it the day it went on sail. The OBC is nice also
  6. Did the fare say for only new bookings? That may have been the issue
  7. Mine shows Crooners. which is strange as I have aft cabin
  8. Do you book excursions on line then call or just have excursion number and have them add excursions and then pay with AARP gift cards
  9. I got the same letter 4 times as I had requested 4 credits on 4 different cruises. I have been at this for over 3 weeks and now have 3 of the 4 credits applied. Moral of story is start asking as soon as possible as it can be frustrating and take awhile.
  10. I have 4 cruises book for 2024, 2 in July (back to back) and two in November (back to back). Using Stockperks I requested my on board credit. The first cruise of the July was credited but the other 3 said invalid. After many phone calls and e-mails second July cruise received credit. November cruise still says invalid but now I get an email from Stockperks saying issue with Princess and the will let me know when it is fixed. Got an email from Stockperks saying it was fixed so went to cruise personalizer and first one has credit second does not. Sent another email got the stander email back saying problem is on Princess and will let me know when fixed. I am assuming problem is back to back but not sure. Never had these issues under old system. Anyone else have issue with back to backs? Yes I have four booking numbers.
  11. Thank you. I was thinking that the date was a little confusing but will start checking a week before. Thanks
  12. Has anyone had a refill manicure done on ship? If so price if you remember
  13. I just want to make sure I understand. I am elite so this will appear on 4/16 as options. thank you
  14. Thank you and you are right I meant elite. Thank you for your answere
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