Status Match Question

With regard to status match with NCL, I have read on posts that MSC does not count the extra nights NCL gives for booking 9 months out when doing the status match. Does anyone know if they give the extra nights for suite or Haven cruises that you receive from NCL?

Hi Zellchat, yes, MSC absolutely does accept extra points for suite nights. We've stayed in suites a few times and were matched from Platinum on NCL to Black on MSC. None of our points were from AARP discount/9months early.

My DF and I just got matched to silver and gold.

Should I call MSC or TA for the 5% refund? Is there a better chance that they give me the 5% in onboard credit or..?

My DF and I just got matched to silver and gold.

 

Should I call MSC or TA for the 5% refund? Is there a better chance that they give me the 5% in onboard credit or..?

You will need to call your TA and give them your Voyager Club number so the 5% can be applied to your booking,,,:)

We are sailing next Tuesday. I completed the on-line form for both of us a few days ago and received the message box that said we'd hear in a day or two, but haven't heard anything yet. Looking on line we are still listed as "Welcome" with zero points.

Who do I call to follow-up--the general MSC phone number, or is there a different number to call for the Voyager's Club?

We are sailing next Tuesday. I completed the on-line form for both of us a few days ago and received the message box that said we'd hear in a day or two, but haven't heard anything yet. Looking on line we are still listed as "Welcome" with zero points.

 

Who do I call to follow-up--the general MSC phone number, or is there a different number to call for the Voyager's Club?

You can call MSC Cruises USA directly or you can send them a private message on their f***book page,,,:)

You will need to call your TA and give them your Voyager Club number so the 5% can be applied to your booking,,,:)

Awesome. They said I should expect a check in the mail 4-6 weeks after the cruise. Thanks!!

We are sailing next Tuesday. I completed the on-line form for both of us a few days ago and received the message box that said we'd hear in a day or two, but haven't heard anything yet. Looking on line we are still listed as "Welcome" with zero points.

 

Who do I call to follow-up--the general MSC phone number, or is there a different number to call for the Voyager's Club?

Did you filled the form out twice? if not see my prior post in this thread

You can call MSC Cruises USA directly or you can send them a private message on their f***book page,,,:)

Thanks for your reply. Before I got around to calling, they emailed us this afternoon to let us know that we are now "silver." I called my TA to see if we could get the 5% discount on our cruise next week, but MSC said that since our final payment had already been paid, they can no longer offer the discount on our upcoming cruise. Oh well....

I was bopping around the MSC site yesterday and noticed that I was listed as classic even though I had been matched to gold. I called them up and was pleasantly surprised at how quickly they rectified the situation (I forwarded the status match PDF I was originally sent while I was on the line with a rep) and I was able to get the 5% discount added to my booking. Quick and easy and the reps were super helpful!

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We have been matched to Gold and also got the 5% off our booking for next year :)

I submitted just my husband because I couldn't find my Celebrity card. He came back as Gold in 6 days.

Do I have to do mine too? My understanding is that as long as DH has a card and # the 5% will be applied to the whole cruise. Is that correct? And the 5% is really all I'm interested in (since we'd be Gold, not Black).

If we end up loving MSC, I will, of course, apply (if the status match is still in effect).

Just FYI MSC just matched my Club Carlson Gold Elite to MSC Gold