future cruises deposit?

HI can anyone tell me how FCD work and what we do with them. Thanx Allison

HI can anyone tell me how FCD work and what we do with them. Thanx Allison

This what Cunard say

Q. What is a Future Cruise Deposit (FCD), what are the benefits and how do I apply this to my booking?

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A Future Cruise Deposit (FCD) allows passengers to secure the on board booking benefits to apply to a future booking without having to commit whilst on board.

Benefits

By securing an FCD you will receive On Board Spending Money when you make your next booking*

On Board Spending Money:

6-9 nights on board

Grill Accommodation = $200USD

Balcony Accommodation = $150USD

Inside / Outside Accommodation = $100USD

Sailings of 10 nights or more

Grill Accommodation = $400USD

Balcony Accommodation = $300USD

Inside/ Outside Accommodation = $200USD

*You do not have to take your cruise within this year. The FCD has to be applied to a booking within 1 year. We recommend taking a look at our Find & Book page to help you find your ideal holiday.

The OBC is based on nights spent on board and does not include travel to and from the vessel.

On board spending money can be spent in the on board shops, bars, spa and shore excursions. Please see What can on board spending money be used against? for more details.

Cost

Each Future Cruise Deposit costs £50 per person and payment is taken via a credit / debit card. You can purchase Future Cruise Deposit(s) via credit / debit card by visiting the Future Voyage Sales desk on board.

When you come to book your next cruise holiday, the £50 you paid for your FCD will be deducted from your deposit amount and you will be required to pay the difference (to make up the 15% deposit which includes any flights, hotels and transfer packages). The FCD will show as a payment received against your new booking.

Please note some fares will be required to pay the full balance at the time of booking, these types of fares are not combinable with FCDs.

This benefit is available exclusively to you during your cruise and it is not available for purchase afterwards.

You can also purchase an FCD for a friend or family member that is not on board. You will need to be able to provide the details of the person you are wishing to make an FCD for, name, address, date of birth and if they have not cruised with us before in order for the FCD to be created against this persons URN. If they have cruised with Cunard Line before we will have their details. You will need to pay for the Future Cruise Deposit on your credit/ debit card if it is for someone not on board

Validity

FCDs are valid for 1 calendar year. The FCD should be applied to a future booking within the calendar year. If the FCD is not used within this timescale, the FCD is cancelled. The life of the FCD cannot be extended and refunds of unused FCDs are not available.

How to book

The Future Cruise Deposit (FCD) is added to your Unique Reference Number (also known as URN or Cunard World Club membership number) ready for when you come to place your booking.

Once you have chosen your cruise you can book by speaking to our Customer Contact Centre on 0843 374 0000 (Calls cost 3p per minute plus your telephone company’s network access charge) or by speaking to your Travel Agent.

You will need to quote your unique reference number (also known as a URN or Cunard World Club membership number) at the time of booking to ensure Future Cruise Deposit is applied to your booking.

If you have not yet chosen your holiday please a look at our Find & Book page where you will find details of all our cruise holidays.

Terms & Conditions

Each person on the booking must have an FCD in order to secure the OBC

FCDs are loaded against the passengers URN. When you have decided on a cruise, this can be booked either through a Travel Agent or Directly with Cunard Line, this doesn’t have to be through your existing Travel Agent.

Combinable with the Cunard Fare and Early Saver Fares only (subject to the cruise of your choice being available)

Can only be made on board

They are non transferable and cannot be transferred between brands (e.g. between Cunard Line and P&O Cruises)

They may only be used against new bookings

They can be used against a cruise of any duration or value

Future Cruise Deposits cannot be redeemed against Net Rate, Flat Rate, Late Saver or any other promotional fare

*Must be used within 1 calendar year of the date of creation

Cunard Line standard booking conditions will apply

on board spending money cannot be redeemed for cash

Cannot be refunded or transferred if you cancel your booking

Each person on the booking can only use one FCD. You cannot have more than one FCD per person on a booking. If there are two people on a booking they must each purchase an FCD in order to receive the benefits.

https://ask.cunard.com/help/before-you-sail/FCD

A couple of things to note here:

They can be used against a cruise of any duration or value

But as it says above, the least number of days of the cruise needs to be 6 days.

secondly the OP is from New Zealand and different T's&C's apply.

I brought a booking form home once and it says for NZ:

FCD - $75pp in Australia/New Zealand. Deposit is fully refundable and transferable to another voyage and must be used within 1 year of purchase and is combinable with most promotions.

This of course begs the question why do we in the UK and other European countries not get the deposit refunded if unused?

Am I correct that the terms and conditions vary widely by the country of residence?

Roy

Am I correct that the terms and conditions vary widely by the country of residence?

 

Roy

Yes, see my post above.

But as it says above, the least number of days of the cruise needs to be 6 days.

One problem is that the ask.Cunard.com pages only apply to UK bookings although anyone can access them given a link. There isn't a similar repository of knowledge linked from the USsite (nor I assume, the AUS/NZ site).