Posted November 19th, 2008, 03:45 PM
On Hal's web site--go to OnLine gifts, there is a copy of the wine list
OK, I give up. I just spent almost half an hour on HAL's website and was unable to find a simple list of all the wines available.
First I had click which continent I live on, then wait for the page to regenerate. Then I had to click what country I live in, then wait for the page to regenerate. Then I had to click on what language I speak, and...wait for the page to regenerate. Finally, I'm in.
Searched all over the site, finally found out that I need to create an account. OK did that awhile back. I login. Ah there it is, Onboard Gifts! I clicked “Overview”…yep that’s what it was, an overview of the gifts. But no way to actually, y’know, order them. Oh, here it is…”Gift Selection” …nope, again no way actually view or order an actual gift. Same with the “Sommelier Package”. Nice enticing general descriptions of the gifts…but again, no way to access them.
Finally, I clicked the FAQ. It says:
Q. How do I order onboard gifts?
A. Use our online purchasing tool (located on the overview page).
Um, I was just ON the "Overview Page". I return there and search harder. Oh, there it is, you can't see the blue clickable box unless you page down or scroll down. Maybe my bad for using Firefox? So I click on the blue box and for a second there, it looks promising, the page URL flashes “onboardgiftsprocessaction“ and…then I’m redirected to a whole ‘nother part of the website where I have to create a whole new login and password (wait, didn’t I do that before?). Yes, but apparently you need two separate logins and accounts to use HAL’s site.
So ok, set that all up and log in. Then I have to click the box next to my own name in order to “choose gifts”. Um, y’know, all I wanted was to take a look at what wines they serve on the ship.
Ok, clicked the box, then clicked the blue box (again) to “Choose Gifts”. Next, I select the category of gifts…"Wines and Champagne". I see a list of generic selections, like “Cline Cellars Zinfandel” and “Bon Voyage White Wine”. Oh, silly me,
I need to click the “details” box for each one. A new window pops up. The “details” for the “Bon Voyage White Wine” are… “Bon Voyage White Wine, Bon Voyage White Wine”. No vintage, no year, nothing. Just “Bon Voyage White Wine”, $21.85. Thanks for those “details” HAL.
So, I click around a bit more, then give up. If there is a wine list on their website, I can’t find it.