ISABELLA

Clearly - something is OK for you, is not OK for me ( and I can see for many others). Just a matter of opinion. After sailing with Celebrity on over 35 cruises, I was a custom to premium product, not average. Celebrity is still a very nice cruise line, but not what used to be. That is my point.

Different expectations.

From reading a lot of posts about sailings on Equinox lately, including our own experience during our 10 days cruise ended December 10, it is clear that X experience is not what used to be. And the only pax that are truly happy with experiences are the ones who never sailed with X before or didn't sail before pandemic. I have to say that our cruise on Equinox in March of 2022 and November 2023 were day and night in most areas. I graded last cruise 6 on the survey. I hope big cheeses are reading these reviews and make some changes.

I just booked 10 days Carib on Ascent in 2025, Sunset veranda for $2250/pp with refundable deposit, no perks and $200 obc. Good deal? Can save about $700, if yo change to Nrd.

So glad that you enjoyed your cruise. When you said you cruised a lot, what cruise line you have most experience with?

We have sailed on Equinox at least a dozen of times. We liked this ship, even she needs some updating. On this cruise really nothing stood up as exceptional and very good, except our room steward - he was great. I don't think it is related to the ship, but rather to Celebrity brand. It just not what it used to be. Our previous Celebrity cruise was on Equinox back in March of 2022. It was very good in all areas. We are not giving up on Celebrity and will try Ascent in 2025.

Reisling is offered by the glass. I didn't care for it.

Forgot to mention. At one of themed lunches there were the worst fish-n chips ever. Tiny piece of fish drenched in thick batter. Horrible. Agreed on Cruise Director. Trashy. Don't know where Celebrity gets them. Really sad to see a once good cruise line going down so quickly.

OV bar

You are allowed 2 bottles per room.

Moscato was not available by glass - bottle only. If I knew that, I would have brought my own on board.

We were on the same cruise. Nothing was outstanding for us in any areas except for friendly crew and our room steward Peter - exceptional. MDR food was uninspiring, food served was not hot. Had to return few times. No more Moscato by the glass in Classic package. WiFi was very spotty. Entertainment was hit or miss. We enjoyed few shows. Didn't like production shows 4 years ago, so we didn't go back to watch it again. Embarkation and disembarkation were quick. Most definitely Celebrity is not what used to be even 2 years ago.

All day. They just didn't know what they were doing.

I guess we were not alone that felt this way. In 10 days, never got my latte done correctly. In the morning we were getting it upstairs in OV.

We just came back from 10 days Caribbean on Equinox. Very noticeable decline in MDR food quality and choices. Food in OV was better than MDR, enough variety for breakfast and lunch. No more organic teas. Service in Al Bacio was awful. Half the time they made my Latte wrong. Cleaning tables was very slow. All seemed very disorganized. For the first time ever, while we were sitting and enjoying our evening tea, we were approached by some officers from non customer related departments with questions about the cruise - if we were enjoying the cruise and if we have any comments.... Not sure what was the point.... Even with noticing all cutbacks, bad entertainment, we were glad back on the ship, but we would not return next year on X. We will be trying MSC YC and new Sun Princess.

Leaving customer unhappy is a bad business model.

Congratulation! Enjoy your new cabin.

We are set to sail on sold out sailing tomorrow and got "Offer was not accepted" email yesterday. Disappointed, but not surprised. I guess it will be hard to get an upgrade to no rooms (suite in our case).😉

Thank you. I think we sailed from this terminal last year. Looking forward to this cruise.

We are sailing on Equinox Nov 30, how to find out what terminal will be used?

Our bid for Nov 30 sailing still showing Pending, but cruise is sold out for a month now. I think the only chance we have if someone cancels.

We had free coffee after covid on Equinox.

That is exactly our feeling after 30+cruises on X and 1 recent cruise in Haven. We enjoyed Haven more than our last in AQ in 2019.

Is the regular coffee still bad? I remember from 20 years ago - it was terrible. Maybe new Sun will have good coffee.

We sailed in NCL Haven for the first time in May and thought food and service was by far better than our last cruise in AQ on Reflection (2019 - TA). And price was not much more than AQ.