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SusieQft

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Everything posted by SusieQft

  1. Regarding the snorkel boat steps, the DD staff did try. He went in the back to inquire of someone and the answer was "a ladder at the back of the boat." There are a lot of different kinds of ladders on boats, though. And yes, I do expect them to be able to find specific answers to questions. They can always contact the tour operator if they don't know. On another line the staff more frequently go on the excursions, and they have first hand knowledge available.
  2. I have to say, this is one of my biggest issues with the shore excursion descriptions. The vast majority of shore description excursions have the above sentence. Many also have the one that says not for people with neck or back problems. I have all of the above, except thankfully the wheelchair, and there are many excursions with these descriptions that I have no problem with. Others are beyond me, but from their descriptions, I cannot tell in which category that excursion falls. There is no sliding scale of just how bad it will be. The narrative descriptions of the amount of walking and steps are more helpful, but often just totally wrong in both the pdf and the online descriptions. I totally understand @hkparadise's frustration. There are very few sitting and "one man" excursions, none in many ports, and of course since I can do more, I usually want to. There is a huge amount of overlap between the 2 man and 3 man excursions. I have been on 2 man ones that were probably more than I should have attempted, and also on 3 man ones that I thought were quite easy. I DO read all the descriptions, but they are not as helpful as I would like. It is not unusual for them to change in the onboard list, and I read that, too. I have changed my excursions a number of times based on the onboard description. In my experience, the onboard destinations staff have not been able to answer my specific questions. For example, I love to snorkel and have done a lot of it over the years. Some boats are easier to get on and off than others, and there are some that I can no longer easily navigate on and off. The staff was unable to give me a clear picture of the types of ladders on the excursion boats. As a result, I have very sadly decided that the uncertainty involved is just not worth it to me any more to book those excursions, even though I know that many of them would not be a problem for me.
  3. In my case, it was on Splendor. They did not go "code red," and I do not know if it was norovirus. I blamed mine on foolishly drinking some fresh fruit juice from a glass on an excursion in Panama, and the timing supports that, but not from the Brunch in my case. I reported it to the medical center, and the doctor just asked both my husband and me to stay in our cabin that evening, and we could go out again the next day if we felt okay. My comment about a "lot of gastrointestinal distress" was based on a remark by the doctor and also overhearing conversations about other guests staying in their cabins on their own initiative. And perhaps a bit of projection, once I was sensitized to the issue. It had nothing to do with the caviar. I was referring to the special Sunday Brunch in Compass Rose as a possible source of GI issues (due to poor guest behavior at the buffet tables), not the caviar which is offered every Sunday in both Compass Rose and La Veranda. Any time there is a self serve buffet, it increases the risk of disease transmission.
  4. They did Sunday Brunch 3 days before you boarded. I suspect they don't like to repeat the Sunday Brunch just two weeks later, when you had a Sunday sea day. There were a lot of people on both segments for the Grand Voyage. Also, there was a lot of gastrointestinal distress on board, so that may be another reason they did not repeat it so soon.
  5. I would not expect to be able to double dip the CFAR and the 100% FCCs you would get it you cancel more than 180 days out. There is nothing to stop you from waiting until less than 180 days to get the 75% (or less) cash from the insurance instead.
  6. If it is not a new booking, you won't be able to get CFAR. Even using EI "money" might prevent that, depending on the company. The older you are, the more expensive the insurance. You can go to tripinsurancestore.com and use their "side by side comparison" link to see the cost, coverages, and options for your trip from a number of different companies. If the trip cost is >= $25,000 per person, there will be a lot less choices shown.
  7. We usually booked below PH level, but the one time we were in what is now a Serenity Classic Aquamarine, I thought there was an outlet in the bookcase next to one side of the bed???
  8. SusieQft

    App?

    I agree with @FlyerTalker. The Seabourn app was a major pain. For example, it was the ONLY way to access our excursion tickets, and mine could not get them. Fortunately, my husband could and we both had to use his app for excursions. I hope that if Crystal goes down that road, they do a much better job.
  9. Our devices will all charge on 220 with a simple adapter (not needing a converter), so for us a bedside Euro outlet is just as good as US. Is there one or the other on both sides of the bed in the Classic Aquamarine on both ships?
  10. Just make sure you don't need to board a day early instead. 😉
  11. The difference between the 10% and 20% Explorer discount for a 2025 booking more than paid for my travel insurance, including 75% Cancel or Interrupt for Any Reason insurance. True, it would not pay 100% but on the other hand, the CFAR will pay 75% up until we depart, and the IFAR will pay up to 75% even after we depart. And of course it still pays up to 100% for covered reasons. All in all, I thought it was a pretty good trade-off.
  12. It is for "Operational Reasons," obviously! IMHO, if Regent were truly interested in our feedback, they would allow the survey to be completed for at least a few days after the end of the segment. I love Regent, but this is one item that goes in my "con" column, having spent significant time working on the survey just to have it thrown away because I tried to submit it just before disembarkation time while still on the ship (and not disembarking). Very few people are going to go to the trouble to figure out who at Regent to contact and follow through with a message outside the survey, as you have done.
  13. I think it was "Seven Seas Society", $50 per person. There were other credits with the same name. It did not say "gold."
  14. Apparently this is not always true. But if I had not boarded, it would have disappeared along with my booking.
  15. Mine (for my gold-turning cruise) appeared without explanation on the invoice when I got a new invoice for some other reason (air credit change or maybe final payment, not sure). When I tried to add it onboard, they told me it was already on my account.
  16. How long do you have to wait for this? I had some "refundable" OBCs for my cruise that ended 12 days ago, and my credit card does not have it yet. Should I start making a fuss, or continue to wait?
  17. Pre-Covid and pre-company failure, Crystal also visited Monte Carlo during the Grand Prix, and offered at least 2 different levels of extra cost excursions that included the tickets. Or you could DIY. I don't know if "new" Crystal is doing anything similar.
  18. The Salmon Bake was in Juneau. If you want to do a local seafood excursion, the Crab Feast in Ketchikan was much better. It was at George Inlet Lodge, included on several different excursions. Although on that one you don't have the option of getting right back on the bus to return to the ship.
  19. I did Regent's salmon bake tour last Sepember, and I would not recommend it. The food, including the salmon, was very basic and not very good. The busses were running a loop (not sure, but I think because there was another tour shortly after ours), and several people turned around and left when they saw what was offered. I sort of wish that we had done the same. The food, including the salmon, was far, far better on the ship. JMHO.
  20. It works for Regent. Those are the sailings the need to fill up without a lot of advance notice. Hopefully they will be priced accordingly, in addition to the 30% discount.
  21. There is (or maybe was...) a bakery specializing in cronuts in Las Vegas. I have not been there, but read about its opening in the local paper.
  22. The World Cruise is on Mariner. Both ships had to reroute.
  23. Our suite on Splendor has a very bulky bedspread that the room steward removed the first evening and then it filled up the cabinet under the counter on the other side from the refrigerator. It has not gone back on the bed since. It was just for show on embarkation day. We moved ours to the top shelf in the closet so we could put our own stuff in the cabinet.
  24. No need for these. I have had one attached to my purse for 2 months. It is inside the purse I use every day, and it flops out when I open the zipper, so it is constantly abused. It is holding up very well, with a few creases but still strongly attached.
  25. The ones I posted are currently on Splendor, and in 2022 on Navigator and Mariner.
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