kitty2264

In describing the new Sanctuary Collection the Princess website shows the following description for Penthouse Suites and Sky Suites. Description of other accommodations i.e. Mini-Suites does not include the part about the Signature Lounge, Signature Restaurant and Signature Sun Deck. The Most Relaxing Accommodations at Sea Surrounding you with deluxe accommodations, a spacious Signature Penthouse Suite with balcony includes all the amenities of our Signature Collection, including access to the Signature Restaurant, Signature Lounge and Signature Sun Deck, a private area of The Sanctuary. Enjoy more living space, a separate seating area with sofa bed, enhanced amenities that range from priority embarkation and disembarkation to a complimentary mini-bar setup in suite and so much more.

It is still about as clear as mud. We received the email confirming Sanctuary upgrade, as well. We are booked in a full suite S4. There seems to be no benefit for our booking, as all the claimed benefits were present before the upgrade. One thing I did notice was the wording on the email regarding the suite lounge, (formerly the Concierge Lounge). "Personalized service, bespoke amenities, exclusive wellness activities and special events. Enjoy it all. And if you’re a Sanctuary Suite guest, you’ll have exclusive access to the Suite Lounge, the perfect place for your morning coffee, a mid-day retreat or meeting up for drinks before your evening begins." It sounds like they are indicating the lounge is still dedicated to full suite guests otherwise the underlined text makes no sense.

We can only speak for Ft. Lauderdale but we agree that there are many hotel choices near the port. We always have been using Uber from the airport to the hotel and from the hotel to the port. Uber is less expensive than the hotel shuttles in our experience and they ready when you are.

When we were on the Sky, we got specialty coffees from the Princess live Bar on deck 7. That has been our experience on all the Royal Class Ships.

We have spent 52 days aboard CB since 2016, sailing on 5 cruise itineraries. I think she has always been one of my favorite ships. We haven't experienced any problems that I can recall. There's something to be said about the design of the older classes of ships. One of my favorite parts of CB is the ability to walk the promenade to the bow. I love being up there (in the shade under cover) to view the ports as we come and go. I still think she is a great ship!

https://boards.cruisecritic.com/topic/2945935-april-3-13-2024-total-solar-eclipse-cruise-on-the-discovery…new-thread/page/104/#comment-67220189 This is Discovery Princess Roll Call that has some nice reviews, and pictures.

We were on the Enchanted a few weeks ago. The Concierge Lounge was never very crowded. Evenings around 6PM were the most busy.

You might try logging in with your booking number. That worked for me the last time I was having issues.

We have been there three times this year on Enchanted and the bow was facing out with port side at dock each time.

I noticed in the video he mentions the Signature area of the Sanctuary is accessible to suite guests via a private elevator. I see from the floor plans those elevators run to every floor on the ship, so I question whether there is any such private access to suite guests. This video

We received this call just two days ago. We are just two weeks back from an Enchanted Princess cruise. We let him go through the whole spiel. I knew of these calls from other posts in the past so I led him on for a while. He kept stressing that we were getting $6K Fut Cruise Credits and I pointed out I'm paying him $6000 for those credits so those should not be part of the equation. He was stressing that we were also getting resort credits and hotel credits none of which interested us. I had him on speaker phone so we were both enjoying the pitch and finally he asked if I wanted to give him a credit card for deposit to which I replied " of course not" and I thanked him for his call. It was kind of a fun way to kill 5 minutes.

Amen to that! Yesterday was very stressful!

We were getting ready for a b2b cruise out of Ft. Lauderdale the first leg of which departs Jan 17th. I noticed the return flight on Delta was not showing up on my Google calendar so I logged onto Delta and found the return flight had been cancelled in July, (six months ago). My Princess trip summary still showed the flights and I had paid for them at final payment date, but they simply no longer existed. We had booked two one-way flights for the b2b cruise, and had no problem with the outgoing tickets from MCI to FLL. First I called Delta who told me the money had been refunded, although not to me, so I called Princess. The customer service rep I got insisted that Delta would refund me the $$$. Back to Delta, again, I got a very nice lady who not only told me the money had been refunded to Princess travel group but she even gave me the last four digits of the credit card and the date of the refund. I went back to Princess customer service again and they finally got in touch with EZAir directly and eventually connected me into the conversation. I was told that I should have been sent an email with options for rescheduling but they admitted that they were having software issues and couldn't delete the original flights from my account so they let it drop. After 3+ hours of them working with tech support they finally got the old flights deleted from my cruise and were then able to book a new flight. The whole ordeal is a bit of a cautionary tale. We have used EZAir on every cruise for years and have had no issues, till now. In this case we would have shown up at the airport in FLL and not have a ticket. Princess admitted still had my money for the flight but since they couldn't delete the original flight from my booking they didn't refund anything to me. It ended up ok, didn't cost me anything other that 3hrs 39min of time I can't get back but every one should take note as this can happen.

We also turn off the printer, the ice maker, the automatic air fresheners and the Roomba/IRobot.

Same here! 2016, We might have been on the same Regal Princess cruise.