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BritishLandS

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Everything posted by BritishLandS

  1. That explains it - I was posting current prices on Onward. No doubt they will increase but are currently still at the old rate.
  2. On Onward? Has it changed mid voyage?! Wow.
  3. Speciality is $35 pp and Chef's Table $95pp
  4. Currently on Onward and the excursion prices have increased by up to 25% on those being sold online pre-boarding, so do try to book in advance. They are now offering a 10% discount onboard if you book 3 or more excursions for future cruises ( not B2B ).
  5. We are currently onboard Onward. The old prices for speciality dining and beverage packages prevail. 😁 Excursions, on the other hand, have increased on boarding by up to 25% on the pre-boarding cost. 🥴
  6. Rang at lunchtime to use OBC to secure shore excursions. Noticed that amount of OBC and amount available had changed overnight! OBC now included promotional OBC, B2B OBC and OBC associated with Essentials package, all available to spend. Phone answered on UK contact line within 2 rings by US agent who processed the 'payments' and has even sent me a guest ticket booklet, which I have been unable to get from my agent! Also followed up on getting OBC added for subsequent trip. Difficult to reconcile numbers when reservation over several legs and amounts charged in £, but overall looks about right, so overall a happy bunny for once!
  7. It would make a difference if there was a price increase, which is what has happened on my upcoming cruises for things like the packages of drinks, internet, etc.
  8. I thought it looked pretty dull, in as far as it's pretty much the same route as for 2024. I think they should look for a different route if they want repeat passengers.
  9. Thank you confirming Riocca. I may follow up with them on this.
  10. No I didn't book onboard. Booked from UK but asked at the time, Feb 22, whether it would be possible. My TA says they changed T&Cs in Aug 22. I think it quite possible that I was misled by my TA, although they allegedly handle the highest no of Az bookings in the UK. Yes, they did say that you can still do a change but only if you book onboard. Thanks for taking the time to reply blag!
  11. Oh I was told recently that this is still possible! Inconsistencies!
  12. Same thing has happened to us, our TA told us that Azamara had changed t&cs after we booked and we could no longer make one change (this we confirmed with agent prior to booking). We lost £1,500 as a result. It makes no legal sense to me and, at the time, I intended to follow up, not being sure whether it was down to Azamara or incorrect advice from TA, or whether it's just because we are in the UK, it all seems very inconsistent. One thing for sure is I won't be booking way in advance with them again, just pay & go from here in!
  13. BritishLandS

    OBC Issues

    Checked mine, I have 2 consecutive reservations, one with 3 B2B and then a single cruise. The reservation with the 3 B2B doesn't seem to have the OBC coupons but the subsequent one does! It's all a bit confusing, but looks like they might be getting there.....
  14. Same for me. I've sent a request for assistance to Azamara, let's see what they come back with.......
  15. When was that? This is what my uk agent saying I must do now but when I booked in Feb 22 they said I could move my bookings once foc. Agent says t&cs changed Aug 22 and I am bound by new terms!
  16. I am currently trying to get them to honour the t&cs in place when I booked 4 segments of the 2024 World cruise in Feb 22. Apparently my agent is telling me they changed their t & cs in August 22 and I am now bound by them !
  17. Hi there, Yes the same has happened to us. We have no B2B OBC credit showing for segments of the world cruise in 2024 and my loyalty points have gone completely! I'm sure they'll fix the issue before we travel though, so I'm going to give them time to do so and let those travelling more imminently contact them!
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