So If I say I spend $15000. a year with my TA what does that tell you??
We get PPG & an OBC plus if there is a problem she will help us get it resolved with management
We book A to C cabins
I usually book my own air or at least tell the TA what flight I would like
Book our own ins & hotel
Still get the same service from my TA
Not all Travel agents are created equal
JMO