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USC Adventurer

Members
  • Content Count

    427
  • Joined

About USC Adventurer

  • Rank
    Cool Cruiser

About Me

  • Location
    Phoenix AZ
  • Favorite Cruise Line(s)
    Crystal, Celebrity
  • Favorite Cruise Destination Or Port of Call
    Mediterranean, Pacific Coastal, Mexico, European Rivers

Recent Profile Visitors

479 profile views
  1. crystal, crystal, crystal would be my first and only choice. of course, i've only been on one river cruise. it was on the crystal bach from basel to amsterdam and it more than met my expectations. first of all, everything is included. yes, i mean everything: drinks, food, excursions transport to and from the ship, all tips and a generous on board credit that is hard to use up. there is open seating for dining, not assigned times. the food has got to be 7 star michelin and the service is great. the waiters and waitresses just keep working and helping all the passengers equally. they always had time to spend talking and listening and still served the meals. the butler service is phenomenal and that service is fabulous too. every room has a butler. the ship has free laundry machines and soaps. the crew is fabulous and they are always there to answer your questions and give you advice. there is always a crew member on the port excursions with the passengers and their guides are incredibly knowledgeable. i've never enjoyed myself as much as when i went on this river cruise. and afterwards, i immediately booked a danube christmas cruise for this december, 2020. unfortunately, i just didn't feel comfortable traveling the long distance by airplane and not knowing much about hotel safety and security, i decided it wasn't going to be my travel year. also, the thought of visiting lots of christmas markets with hundreds of other people milling around and shopping just didn't do it for me this year. i'm sure you can understand why. so crystal was wonderful and let me cance the cruise and rebook it for 2022. i didn't lose a penny and they were very friendly about it. perhaps in the end, they will cancel the christmas cruise but it's very very popular so i' m not sure what they will be doing. but crystal is the line for me. on departure day from amsterdam, their own bus took me from the ship to the airport. there, a crystal employee walked me to the british airways check-in counter and made sure i got checked in correctly. then they walked to the entrance to security. that type of service was way beyond what i expected. crystal is the greatest imho!!!!
  2. yes, once british airways cancels a flight, they are very good about giving refunds. so i'll just have to wait to see if they cancel my flights from phoenix to london (nov 26th) and london to budapest and then vienna to london (dec 9th) and then london to phoenix (dec 9th). hopefully they will but i'm not counting on it. glad they treated you well.
  3. i really was looking forward to my second river cruise with crystal. their danube cruise in december from budapest to vienna really excited me very much and i booked it over a year ago. however, i just canceled the cruise for a few reasons. flying from phoenix to london to budapest really didn't feel good to me. then staying in a budapest hotel for three nights before the cruise didn't feel good to me. then, being on a river ship with people from all over the world didn't feel good to me at this time. and visiting christmas markets with hundreds of people mingling through the markets didn't feel good to me. this just wasn't the time for me to take this journey this year. crystal was wonderful about giving me a refund or transferring money to a previously booked ocean cruise in 2022. they didn't charge me any cancelation fees at all. and i have some money left over in my account that i will use for another river cruise in the future. now, british airways is another story, unless they cancel my flights, i'm not entitled to a refund. if i cancel my flights, i will get back any taxes and fees that i paid. i really don't think they are going to cancel my flights in november and december, but i'm not canceling my flights until the very last minute just in case british does decide to cancel. any thoughts?
  4. thanks for your support, keith. yes, it really worked wonderfully for me and i'm sure other people too. and good to hear from you since your serenity cruise days and holiday in australia with your family. hope you and anne are staying healthy these days. cheers
  5. Roland thank you for your comment I don't think you really need to defend Kent but I'm happy with the outcome I've got money in the bank with Crystal to use however I want and I have a another Cruise completely paid in full I do feel good about the whole situation except for one horrible thing is that I can't go on the Christmas Market cruise this year but I feel good that I was able to cancel everything I just don't feel comfortable getting on an airplane 411 hours with total strangers and then flying again to Budapest stayed in a hotel for three nights and getting on a ship that I don't know anything about the other passengers then flying back to London from Vienna and then back to Phoenix from London it's just I'm just not comfortable doing it this year cheers
  6. Mighty Quinn thank you very much for your last post I appreciate it very much everything turned out fine the money from the river cruise with supplied and completely paid for my 2022 Crystal Symphony cruise and I have the money I have left over I can either apply to my 2021 Crystal Serenity Cruise or save that money as a down payment on a Christmas Market Cruise in December of 2023
  7. kent, you are an expletive deleted. i told you they put my cancellation money towards two other cruises i had booked. to me, that's like getting my money back but i don't think your brain can comprehend that. i'm done with you now.
  8. thanks for your comment, kathy. i guess we're proving the skeptics totally wrong.2021 when i canceled my dec 2nd river cruise, they applied part of the money to my 2021 canada/new england cruise and part of the money to the 2022 lisbon to rome cruise so i didn't lose any money at all. thanks again for your support.
  9. I can't believe that there's so many Skeptics among you maybe you should call Crystal for yourself and ask them to explain to you what their new cancel policy is I was told that I could have price of my cruise Fair return to my credit card or applied as a future Cruise credit to another cruise I was also told that the $500 administrative fee would also be given back to me as a future Cruise credit to use on another Cruise but I actually don't think I'm going to be waiting until November 1st I may cancel this Cruise within the next 2-3 weeks and apply it to a cruise I already have booked for 2021 or at another I have Cruise booked for 2022
  10. Actually I was told that I could cancel the cruise 30 days in advance of the cruise and still receive either a cash refund or FCC refund and I would even get an FCC refund on the administrative fee he told me I would not lose a nickel perhaps they changed their policy since March because he told me they want to be very customer friendly and helpful now
  11. I did call Crystal Cruises today and got a very good response from them my sales representative told me that I had until November 1st to cancel the river cruise and if I canceled it I would get vouchers towards another Cruise from the administrative fee and if I wanted cash back on my credit card they would give me cash back on my credit card he said crystal wants to be very passenger-friendly because of the virus pandemic that's going on so that made me feel very good now I have to call British Airways and see what they will do for me with my British Airways tickets
  12. I have a christmas market river cruise booked and all paid for departing december 2nd from budapest to vienna. can someone tell me if i cancel the cruise now, will i get 100% of my fare back or will crystal keep some of it as the administrative fee? if i wait until crystal cancels the cruise, then am i entitled to 100% of my paid fare back without paying an administrative fee? i have no idea what to do or if i can do anything about british airways flights from phoenix to london, london to budapest and vienna back to london. any ideas or suggestions would be appreciated. thanks in advance, David
  13. what a great recipe and instructions for one of my favourite meals! thanks, keith.
  14. thanks crickette i just did a post on the river cruise board and will see if someone answers me there.
  15. I have a christmas market river cruise booked and all paid for departing december 2nd from budapest to vienna. i realize its too early for crystal to cancel this cruise but can someone tell me if i cancel the cruise now, will i get 100% of my fare back or will crystal keep some of it as the administrative fee? if i wait until crystal cancels the cruise, then am i entitled to 100% of my paid fare back without paying an administrative fee? i have no idea what to do or if i can do anything about british airways flights from phoenix to london, london to budapest and vienna back to london. any ideas or suggestions would be appreciated. thanks in advance, David
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