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Everything posted by Morgsmom
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Premium Extra Package Confusion - Currently on Seascape
Morgsmom replied to surfjock27's topic in MSC Cruises
MSC Cruises (USA) LLC operates as the sales agent only and does not own or operate any MSC Cruise vessels. MSC Cruises S.A. out of Geneva operates the vessels and sets the rules. Is it a cluster? Yup. Likely to win in any sort of court? Nope. -
Welcome to the wonderous world of MSC. First, I'd say you have no recourse with the cruise line. If you try to open that can of worms you will likely lose as they will re-fare your cruise and it probably went up (just a guess). HOWEVER what you can do, and should do, is now contact the Travel Agency that was "given" this cruise and has done NO work for you. You then ask them for some perks since they did not lift a finger and they are getting a commission now. They (the 2nd Agency) should give you OBC. That's the folks you need to talk to now.
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Traveled Dec 14, 2022 on the Mera and all the decorations were up. It was so lovely.
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I totally agree with you! We were on the Divina a couple of years ago when they "ran out of" Titos. Meanwhile the duty free store was STOCKED full of it but they didn't want to cross-inventory the product. As far as taking from other bars to stock up YC, yes please!
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Ok, we HEAR YOU and your multiple notices of wanting someone to unpack and iron for you. I'm sorry but it feels tone deaf when the YC experience is already watered down so much. (And some of us find the idea of asking a butler to unpack icky and weird and demeaning, but that's my personal opinion.) And please no champagne in the hot tub unless you have one in your suite (otherwise it's technically not allowed). As far as "emergency resupply" well that's just not how it works. OC doesn't have any extra supplies on hand - have you ever done business in the Bahamas? I have. Doesn't work like that. There are several issues, one of which is fully MSC's fault. What happens is that they have to do a hard inventory after each cruise and basically lock down stock for almost a day. They do this to report on the profitability of each cruise and to determine the booze per capita amount. Only after this is completed do they then open up the coffers and restock. There's also the issue of not knowing EXACTLY what the demographics are of each of the short cruises. If you carry 20 types of beer but there's a "run" on Peroni, you are going to run out. There is no infinite supply chest somewhere and you cannot restock mid-cruise.
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Meraviglia YC 12004 Duplex Suite… Initial Thoughts and Photos
Morgsmom replied to amygutman's topic in MSC Cruises
I could be wrong but I thought the 2 devices were for the 1st 2 guests in the cabin... -
We have OFTEN experienced issues with trying to get even "listed" glasses of wine due to "supply shortages." Unfortunately the default is to pour "down" not "up" meaning they will offer an inferior substitute even though the ships are chock full of better wines. It's frustrating at best. (There's a somm on one the ships who wanted to have a "taste off" with me insisting that I couldn't blind read the difference between a $4 bottle and $40 bottle. I declined knowing that I'd smoke him 🙂 )
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Ocean Cay yacht club cabana’s value for the $$
Morgsmom replied to OP-cruisers's topic in MSC Cruises
Sorry, not correct, but the building to the left is actually the service kitchen where the food is prepared for the YC. It’s a separate building. -
Ocean Cay yacht club cabana’s value for the $$
Morgsmom replied to OP-cruisers's topic in MSC Cruises
Hum.... when was this? I thought only the service kitchen was to the "left" -
Booking a single (actually B2B) 10 night vs. the same 4+6 ??
Morgsmom replied to Tom-n-Cheryl's topic in MSC Cruises
There's no rhyme or reason to why some cabins are not showing as being available for a B2B -- that's poor MSC technology (and capacity controls). There are several reasons to book as one B2B - you can (pretty much, but not definitely because, well, "MSC") be assured that you will be in the same cabin for both sailings. If you have 2 bookings and 2 booking numbers there's the chance that your cabin could be moved without your consent. It happens. If you book as a B2B and you have Diamond Status you would have to ask to try to get the 2nd set of goodies (prosecco, specialty dining, etc) because it will be under one reservation number. You may, or may not, get. If you are in YC chances are better that you will get. As indicated, you do have to do the whole get off the ship, walk back on, thing regardless of how you book. -
Family Group with some with Any Time Dinning & Others Fixed Time - HELP
Morgsmom replied to sjhanksaz's topic in MSC Cruises
Yes you can, it's called the BUFFET 🙂 (kidding, just kidding), but can you IMAGINE the chaos? It's already hard enough to move the herds of 1000's of guests through dining rooms at fixed times when folks show up 10/15/30 minutes late (not understanding the concept of table turns). -
Family Group with some with Any Time Dinning & Others Fixed Time - HELP
Morgsmom replied to sjhanksaz's topic in MSC Cruises
The only option would be for the family of 6 to move to "fixed" seating with you, if that is even possible. It will be at maitre d' discretion. -
Earliest Check-In Time Port Canaveral For Meraviglia?
Morgsmom replied to amygutman's topic in MSC Cruises
Lol! That’s usually when they have the talk about Ladies and Gentleman acting like Ladies and Gentlemen 🤣🤣🤣 -
Ah, but it’s likely because your wine was in a “good” yacht club wine glass and they knew they’d never get it back. If you bring a glass of wine from a “regular bar” in “ “regular” glass you won’t have a problem.
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Earliest Check-In Time Port Canaveral For Meraviglia?
Morgsmom replied to amygutman's topic in MSC Cruises
Yes, you can arrive at 9:30 but 10:30 -11:00 is likely the time you will be boarding. You will then be brought to Top Sail to be given "THE TALK" 🙂 (lol) and a welcome drink. -
Welcome! At the risk of stirring the already simmering pot, it is strongly requested that shorts/flip flops are not to be worn in the evening. The Maitre D' can, at his/her discretion, ask someone presenting in such to go back and change. (Yes, we've seen this happen). No need to get a specialty package if this is your first YC rodeo. After a few times in the YC you might tire of the menu, but for your first I'd just stick with what's included. You set sail at 3pm? There's NO WAY, as in ZERO WAY, I'd get there on a bus/train as late as 11am. Too much room for something to go wrong and that ship is sailing with or without you... Since you are in Yacht Club you can (and likely would want) to get there as early as 9am. You might have to wait around a bit having a glass of prosecco, but better to be early. Yes, the Dailies are different as they show the times for the YC TopSail, dining, etc. Otherwise it's all the same.
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Never, ever had this in our experience. The wine by the glass list is extremely limited in Butcher's Cut, even with the Premium package. We have often carried in our own. No issues at all. (And on the Grandiosa, the bar that Butcher's uses is actually that of L'Atelier so that's not an issue)
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Seaside 3 night in Yacht Club - specialty restaurant question
Morgsmom replied to Tom-n-Cheryl's topic in MSC Cruises
no prime rib.. steaks, filets, tomahawks, etc. -
Seaside 3 night in Yacht Club - specialty restaurant question
Morgsmom replied to Tom-n-Cheryl's topic in MSC Cruises
If you want to dine with your friend then you might try Butcher's Cut.