Bo1953

z let your husband pick which one(s) to do and cancel the rest... bon appetit and bon voyage

tr - I Am bringing quite a few test kits so when I hear that one of my friends do not feel well, bring it out and test... Thus the reason for wanting to know about pro-ration of the fare so they will not worry about it.. Thank you again... bon voyage

I would say that the computer system is trying to scam you, intentionally at that.... There is no human behind it... Cheers and bon voyage

bl2 - I understand your position and know the challenges we all face with the changes afoot, good, bad or indifferent. Good faith is the key factor that many of us look to for on-going commitments to those companies we trust... Once broken, all bets are off until things are done to really prove trust can be given again... a reason many of us move on to other companies, for sure. Thank you for your thoughts... bon voyage

LOL - you going to be a chair hog now??? LOL bon appetit and bon voyage

z - actually we as the passenger have contracted X to take us from the point of embarkation to the point of dis-embarkation with no guarantee of accommodating us in the class for which we were told that was paid for. X has retained thier legal right to change any part of the transportation without prior notice, yet we have the right to go to binding arbitration if there is an issue with what we perceive is not in conformity with X's CoC or gross mis-conduct or gross deviation from the CoC's. We may find a sympathetic Arbiter to rule in our favour to a great degree or not. Which, while very upsetting as posters point out here, not far afield from X's rights. I Am sure if some of us make a big deal out of it, then X, in its' wisdom or charity, can make changes on a case by case basis or across the board. As for changing the contract, the contract has not changed only our expectation of what we believe, without reading the actual contract, we are due or want according to the advertizement and nothing more. bon voyage bon voyage

No worries, I fully understand... Thank you for the info provided regardless... In health and bon voyage

Thank you and were they offered a 'pro-rated' refund for days remanded to their cabin? In health and bon voyage

Reflection Barcelona to Civitavecchia embarking 2 Sept ... 13 of us on this sailing... Not being nosey, inquiring minds want to know... LOL When is your next sailing??? bon voyage

Hello All - does anyone know or have experience with what X's current C-19 policy is if diagnosed while sailing? Sadly, I have not kept up with it and want to give my friends an idea of the protocol and any additional info I/you can share. I do understand that things can change by the time we embark in three (3) weeks or so and I will reach out to X to find what their "official" policy and process is. In health and bon voyage

If The Retreat is fully booked, it may be an option if X can resell the cabin easily, which I Am sure... You may not receive cash back in lieu of an FCC for the difference. Ask your point of reservation to find out if this is possible. bon voyage

.... methinks that many of us have not been paying attention to such details... long term planning on X's part(y). LOL bon voyage

How can anyone be sure that these plans were not already in progress/place and she is only executing them, as was passed on to her??? I do not see her as being in the role long enough to work with the team to implement these items/changes. Could she have halted implementation? I Am sure, yet I do not know the business decision(s) that went into making the new policies. For example, I did know that the charge of gratuities were going up, about 90 days ago, yet there are a few here who were blind sided by it and believed they were deceived when it happened. But, be that as it may. bon voyage

w I can tell you that if The Reflection, in a few weeks, does not have a healthy stock of good bourbon and wine, it will make world wide news... LOL Cheers and bon voyage

My thoughts about the 'person/title' possibly going away, does that necessarily mean that desired 'services' are going away from those who actually and fully use the Butlers? Sounds like a consolidation to serve more cabins at the lower levels with somewhat slower service pending on what passengers call to have done. I dare say that were those of us upset by the person going away called 'the team' frequently enough for services the 'individual' performed, over and over and over on many of the ships, someone at corporate would raise the white flag and re-instate the person??? Just a thought from a passenger whose spouse would never permit me to book a suite unless I hid my credit card statement and X's invoice and said we were gifted a suite... LOL Even then suspicion and the sentencing would loom large... bon voyage

z - I will fill in the blank... ... that I will book more sky suites!!! LOL and bon voyage

I just thought of an instance when, possibly, no suite AI is included and that would be a charter sailing, either in full or in part... bon voyage

I think you may want to call X to confirm what you are seeing in the app vs email received. That would have been the first place to start the process vs posting here and asking as we would have no idea, yet there may be someone who has had a similar experience... Let us know what happens. bon voyage

ss - AI is the order of the day for suite level bookings... Only time when it may not be, is if you purchase a 'standard' verandah cabin and win a 'move up bid'.... Yet to purchase a suite straight out, no way, currently to do what you are asking about. bon voyage

My bad and My apologies for My mis-understanding of the situation... bon voyage

My question would be: what is the reason the OP did not book mother themselves OR sit with her while she tried to navigate the website, phone prompts, chat or other method of contact??? I would think, here I go again thinking, the OP would have made the reservations with the TA and had mother with them for any additional info the TA needed to complete the booking. After all it was said she was becoming 'forgetful'... Red Flag, for me at least... At any rate I trust the OP will get this sorted out... bon voyage

It is quite possible that all the info she gave was your first and last names, sailing date and ship and that she was your mother.... bon voyage

bump... No written policy concerning 'non-alcoholic beverages' only alcohol... You can do a search here on CC to read 'recent' responses to same question about bringing 'water or soda or soft drinks' even a wine search... Bring what you can carry aboard, some leave it up to the porter to tag have delivered etc... your comfort level is what counts in terms of how it is brought aboard... Cheers and bon voyage

hc - Yes, those were the days AND that was the forum with lots of decorum!!! I look to meet you as well... bon voyage