I completed the captain circle update form firing P.O. over the weekend and then sent an email to one recommended by a friend I made at a M&G. She called at 8:15 am!! Explained that she responded in whatever fashion I contacted her stating she's 'old school.' I think its fixed, anyway she's my CVP now. Booked cruise, transfers (as a solo uber & princess transfers are the same $$s), got me a much MUCH better ezair fare (nonstop) than I could see. Best yet she called!!