jonthomas

anyone have any info? we wont be on a ship till sept to find out anything more... looking for sailings to Bermuda, this port has been cancelled too many times, but still want an itin with it....

Update to pursuing the appropriare reduction because of the flash sale.... The diff in price was 400pp, initially O gave us 200pp OBC, since it is after final pay... Our TA after much back and forth, was able to get the correct amount of 400 pp in the form of a gift that can only be spent on board...so can't use it now for tours. Thank you to all those that said, keep trying. Not about the amount, but about trying to have a cruise line honor what they have in print. "Best Price guarantee "

are you on any sailings that we may have in common... our next one coming up is Sept 14, alaska, then it is feb 19, may 1.... johthomas100z@gmail.com

Yes I agree. So far I have not found anyone who is better than the one I have. As for trying other lines, they have all perfected their game of saying one thing and meaning something else. We love most things about O and I guess we have to pay for it as well as put up with the inconsistencies.

Yes I agree. There are very few constants in pursuing a policy with so many moving parts. The lowest price guarantee policy is a great example of this. Firstly O has it in writing that after final pay, it is up to their discretion if and how much they will honour of this policy. On top of that it all depends on who your agent is, your agency, who you deal with at O on any given day, probably your status and so many other factors that I haven't even thought of. To analyse why some get more than others when all the variables are the same on paper only leads me to believe that there is no structure or intent to deal with this policy in a uniform manner. It is haphazard, luck of the draw. Win some, lose some. On to the next sale and more inconsistencies.

I found it quite funny. Can't understand the logic. Maybe that's the point, confuse the consumer enough and maybe they will stop asking.

Well, we got an additional 4pp because of the flash sale. There is a difference of 400 pp. When the upgrade sale came along we got 200pp obc. Now we got an additional 4pp. Laughable ... So if you got more than that, enjoy. I say there will be another promo for this Alaska Sept sailing, since there is so much available. Then maybe we will get another 4pp in obcs...lol

Thank you...yes it may have to wait till Tuesday.

We are on the Alaska, Sept 14... After final pay there was a sale, 400 pp less, O gave us 200pp obc. O still can't fill the ship, so now it is 100 pp less, flash sale. On Monday I will attempt to get more, although the TA had a tough time even getting us 200 pp. So much for best price guarantee. After final pay, it's not easy.BBQ you did well. The flash sale ends in a couple more days.

Yes I agree with you. We do have a couple of others. Some have terrible reputations, some are charters, some are very limited in their schedules and yes we want NON stop, so we have a better chance at seeing our luggage again.

That does not apply if in Canada where there are very few options. We still have cruises coming up where premium econ air to Europe with O is 149pp. Even for a cruise on Allura, prem econ for April 2026, from Rome to Toronto at 499 pp prem econ, direct is a bargain for Canadians. I guess you can do all kinds of acrobatics and fly through the states, but not sure the savings would be worth the aggravation. We have had several flights through O, when doing Europe, so far so good. Yes when going to the states we always do our own air.

I will email the O rep that made this mistake, again. Last time I did that, the reply was that since it is now with a TA, he can no longer help. One piece of good advice I got from someone who does need it on this sailing, is to tell everyone on the sailing to get onto a wait list. Maybe that will help move it along. Although with the sailing being waitlisted, I don't see how that can happen. I will also post it on roll call.

I promised to give an update on this issue. I booked a French balcony, on the vista TA for May 2025. I did so on November 2, 2022. I did so with an O rep. When I checked later in the day, the cabin location, I noticed it was an accessible cabin. I contacted him right away, by then the French balconies were gone. He suggested that we get onto a wait list, surely in all that time a regular cabin would become available. Well it is 17 months later and we are still # 2 on the wait list. Now the ship is sold out, only wait list available. I have had all kinds of people reach out to me, letting me know they need an accessible cabin, their wheel chairs will not fit through the regular door. O will not talk to me, since we have turned this over to an agent 16 months ago. The agent has checked periodically and confirmed we are still #2. Because we booked two legs for this Transatlantic, a cabin may come up for one leg but not the other. We would take a regular balcony, but prices are 1500 pp more and none available for second leg. I feel awful occupying a cabin that I dont need, depriving someone who does. O has put us in this situation. I cant understand why a cabin like that is easily given away, without any checking that the client needs it. Others that are bored by this topic, please ignore it, rather that finding reasons to criticize the poster. I am posting this as an update to those who asked that I do so. Some have said, there may be some movement before final pay.

Thank you for all this. Yes needed to google what to do in Prince Rupert.

will do that, thank you....

Any suggestions for Rupert, last September we walked to Walmart ...lol

Thank you for the info on klawock. Now we have something to do there.

oh Im sure other lines have misleading information as well.... for us, we like everything about O, once we are on the ship...I am a fussy eater, there is always something for me, we like the activities, dont care about entertainment, like the shuttles, like the atmosphere, although that is changing with many now coming from Celebrity and wanting to make changes to O, like louder music, etc.

It should no longer be called a "best price guarantee" since the price is not adjusted.

Its not that they dont know, it is that they dont want to. They also know that no one will take them to task on it , legally. If we are committed to the line, then we back off once they give us something, even though that something is nothing compared to what it says in writing. It is all about promising something, they have no intention of giving you. Very shady practices but as long as they can get away with it, it continues. Hate to speak that way about our line of choice, but it is what it is.

Yes, the phrase "best price guarantee up to sailing " is just a scam phrase, but since O is our line of choice we have to put up with phrases like that and others that really mean nothing.

The old info , 2020, for best price guarantee, states that after final pay, O will give you a ship board credit, based upon their discretion. So thats that. O can do as they wish, depending on who deals with it. Could not find anything updated to 2024 for this issue. So time to move on from this .

Our TA did push back, with no result. You were fortunate. O doesn't paint everyone with the same brush. Probably just based on the mood of the rep that is handling it on any given day.

We paid it because that was our due date without penalty.

We made final pay a week ago, for an Alaska cruise that is now part of the sale. Also the price has come down 400pp. O will only give us 200pp non refundable obc, even though we booked on board with best price guarantee. Doesn't seem fair, but thems the breaks.