Q
What is a guarantee stateroom and how does it work?
A
At times we may offer you the option of making a ‘Guarantee’ (GTY) booking. This means you may book a stateroom of a guaranteed category type (Interior, Oceanview, Balcony or Suite) on your chosen ship and cruise.However, the exact grade, number and location of the stateroom on the ship will be allocated by us (at our discretion) and at any time up until checking in at the port.Once your GTY stateroom has been allocated to you, we are unable to accept any changes requested by you. Guests booked in GTY cabins may not be berthed with other travelling parties due to availability. Staterooms allocated may be subject to obstructed views.
Technically the TA is correct but a good one would at least try and see on availability to move