I am on Ritz yacht which also does not have ship crew going with us. I did ask and was told that snore ex was to busy to go.i know they need office help to call operators etc. I seen two crew members and one of those is legally from home office. The shore ex person has taken notes from me and other guests. Naturally one tour was rained out,one they had no clue we were coming. Another was call tea etc..not enough food. We got money back twice since I walked on the yacht. I tried to show pictures of the rare ones I done. I been told not enough help on ship and onky really shops,spa or future cruise could go.