we came back from an excursion late. We were ready to go at 9:05 pm. MDR was closed and there were no other dinner options like they have on NCL etc. that were open. We went to the buffet, and they had already closed half of it up.
I've sailed both, and like both. Royal seems to be higher in price to me, so lately we've stayed on MSC. I would try MSC as a couple first, not bringing the whole group. if you all like RCL, then go with what you know.
Did 1 bella, 2 yacht club..... all out of FL to Caribbean...... Loved all 3 cruises....
Just got back from Seattle on Celebrity.. DId Concierge class balcony. Was a nice cruise, but a few things I would have done better (only option for food after 9pm was 1/2 closed buffet)....
Service excellent on both lines....If you aren't a good customer facing person, you probably don't last long in the industry.