I think they work very very hard to keep folks happy, but what I wonder is how much true “autonomy” they have as CD on the vessel. I suspect that they have some autonomy, particularly as the cruise is going. Recently, we were on a vessel that had a show unexpectedly cancelled. I was disappointed that the CD, or someone from that staff, was unable to replace the production with at least some kind of live entertainment, and instead opted to show a movie. That made me think that they don’t have the ability to move $$s, investment, etc. around, and instead are mostly there to provide an appearance and make sure the trains run on time.