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cruise2relax

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Everything posted by cruise2relax

  1. On the kids menu is spaghetti and meatballs which you can always order as a course or a main, it is very good
  2. Had an EZ air problem this morning, would let me go to the end of rebooking my airfares (which had lowered) then it would kick me off without booking. Then by the time it worked the fares were back up.
  3. I believe that Crooners taking over the Bistro is what was reported to be happening on the Sky. Enchanted already has Crooners. It was reported that Vines was replacing the Gastro Pub, which to me makes sense due to it being empty all the time.
  4. We are looking at the same thing and found a few with good reviews but would love to hear from anyone who has a recommended on here.
  5. FYI - I called Princess today to refare one booking and make another booking for a new cruise. At the end of the call, the representative (who was very nice) began explaining this promotion to me. I declined. That said, based on my calling Princess directly, this promotion is attached to Princess.
  6. Hoping someone has experience with this. Our friends will be cruising later this Spring and we would like to gift them the Balcony Breakfast for Two. I see that I can do that online but it asks when to be delivered. My question is when delivered is it the experience or the the note of the experience that they then select the day for? Any feedback is appreciated.
  7. Princess is not perfect and the are suffering from the lack of good trained customer service and trying to adjust to the post covid world. For the record, so is every cruise line. Have you read the other lines board? The changes to RCCL menus and everyday menu items? People are outraged. This is industry wide folks. We prefer to find anything positive while on vacation not rage against the negative. Each ship is different. We have had good food, bad food, great service, good service, amenities, not so much. But I am not at work and enjoying my loved one -- ALL GOOD.
  8. I look at these changes slightly differently. The hospitality industry was devastated by the pandemic. It is not just cruiselines but hotel prices are way up, flights are way up and even restaurant prices are up. I agree it is not the same product as before but the pendulum while find its sweet spot at some point. I can roll with it for a bit and appreciate that I am able to travel, while the experience may be slightly different, I remain grateful.
  9. Not sure who you heard this from, but a count of 67 against a 50-60% full ship is a tiny number. Given the US stance on covid now, I am hard pressed to believe that rumor. That said, rumors were rampant on the ship as to the cause to miss Boston and the need to dock in NYC a day early. They ranged from the plausible to the not so much. We will never know the whole truth.
  10. Still have to stay somewhat connected...lol. still relaxing though. There were a few from Ukraine but not many. You could tour in NY, disembark or stay on through Saturday am, we stayed on. Every passenger had to do immigration Friday with a zero count so everyone off and stay off until zero passengers then we could reboard. Kind of a pain but it went quickly and smoothly.
  11. Due to both hurricanes (Danielle and Earl) we sailed a far more southernly course to cross the Atlantic to avoid significant swells and thus could not make it to Boston. That is the official word. Most passengers agreed that corporate would not let him use the fuel required to speed up to make the port of call. The ship never made it above 19/20 knots. As a result, we arrived a day earlier in NYC which thrilled very few passengers.
  12. I would not call this a full review but more quick reporting back from our Transatlantic crossing on the Enchanted Princess. As always, I read CC religiously in preparation but more so for any detail as this was our first cruise post COVID shutdown. Based on some of the topics many others have commented on and/or inquired about, I am adding to that mix. We loved the ship and the cruise. We did not feel the diminishment of the product that so many are complaining about. · Ship is stunning. We like the Royal class ships and felt that its design has evolved and they really took many things in the right direction (save for a couple of items noted herein). · Shops are no longer owned by princess, except the Princess logo branded shop and the candy shop. o 10% elite no longer works except in branded shop and candy shop o No sundries in the regular shop, now in candy/snack shop on 5 (used to be Celebrations) and the supply is not varied and quite limited. Fair warning to you all. · Good spirits o Only serves mixology drinks at night o Got the recipe cards o All priced in the plus package o Loved them! · Embarkation weird, check in 1st then through security onto ship. Fast but disorganized and odd. · Canapes in room on formal nights, - soo much better than they used to be as others have mentioned. · Food has been very good with nice presentation, we had no complaints. A couple nights the veggies seemed salty (we do not use salt in cooking) but otherwise all well done. · Internet is god awful and an embarrassment to Princess. Many of us still work and need to be connected on some limited basis. Princess will quickly lose folks to other lines that can make this happen for them. That would include long time loyalists like us. Really shameful and all this satellite nonsense they spout is just that, nonsense, ask anyone who is in that industry and they will tell you it is nothing but a pat excuse without meaning. · For those of you who have inquired of late, yes we had a pub lunch in the Crown Grill last sea day (which actually was supposed to be Boston, long boring story as to why we did not stop) · Staff worked hard and were super friendly and helpful. That has not changed since COVID for sure. · Cannot comment on lines and waiting as our cruise was only 65% full. So, no lines no waiting ever in 15 days. · We had the Plus package and did not upgrade as we figured we would test it out and had some onboard credit if we needed to spend up. We did not need to for the most part. 90% of all drinks are in the Plus package. Those that are more expensive include the bellini’s bar entire menu, wines that are more upscale, certain higher end scotches, bourbons etc (although plenty in the package). We chose to buy up wine by the glass in Crown Grill, that was it. In our experience as well, every bartender will warn you if you order something outside your package and explain that you will be charged the difference. · Ocean Terrace has moved away from the type of seafood offerings and towers like they have had into straight up sushi and sushi rolls. Not only was the food very good, it was wildly popular on this cruise. · Salty Dog Gastro Pub and Bistro Sur la Mer are both the biggest wastes of space since Curtis Stone’s Share. In 15 days, I can state I never saw more than 4 people in an evening eat at each one. BIG mistake on Princess’ part. To shift off Vines was not a smart move and the Bistro takes up a lot of prime space on deck 7 that could be much better used, even for revenue building. Come up with a restaurant concept that includes paid (reasonable) lunch on sea days. No one had a problem paying for sushi as it was packed every day for lunch, people eating there throughout the day and into the evening. Cannot wait wait to cruise again!
  13. Just finished the Enchanted crossing and they offered the Pub Lunch on the last sea day at the Crown Grill and it was in the Patter. It was beyond well attended (as in major lines for it, which is notable because there was never a line for anything as we sailed at only 65% full). We both commented that it was far superior to pub lunches in the past, bigger crispier fish. It is clear it is making its was back into rotation.
  14. We used Twelve Transfers two weeks ago and three years ago, book the car size you want right online. Never had an issue, very competitive on pricing. We would recommend them.
  15. A return of rack of lamb to the dining room menu
  16. Trying to put the pieces together...my best guess is this is an immersive dining experience. It is a round dining room with screen surrounding it, guests sit in a circle and it is immersive visually on the screens and projection to match the dining courses (think the immersive art exhibits like the Van Gogh one traveling around now). It is not exactly a brand new concept, but close. Based on the second teaser and its location in Sabatini's, I would also guess it is a tour of regional dishes of Italy tied to the visuals. I would try it.
  17. This news is not in regards to the upcoming TV show. It is specific to Discovery and Enchanted Princess. The show was filmed on the Regal. Best guess so far is that original diagram of the deck and that space. Maybe a more permanent wine dinner experience or farm to table type experience.
  18. If this is your first cruise with the medallion, they can know your name from that being in your close proximity. Or your just their favorite guests!!
  19. I agree with Ombud. The EXACT same thing happened to me today with my flight for the EXACT same cruise. PS - see you onboard. I called Princess customer service. She was stern but said she would try and reach out to EZ Air and fix it. I was on hold for 30 minutes and Princess dropped the call. I called the 1-800-545-0008 line next and got right through to EZ Air, apparently while I was on hold the first time, they rebooked me on my flight. When speaking to them, the moved up my ticketing date. This was my second issue as my first flight was cancelled by the airline. Hopefully this is the last issue but we will see.
  20. Will be doing the same thing this trip (with gentleman's clothes however...lol)!
  21. if you booked through EZair you have to go through them especially if you have not been ticketed. Since I am on the same cruise as you and this just happened to me with American, I can share what I did. You start by calling regular Customer service (the standard Princess 800#) tell them the problem and get connected to the Air department. Once there, they will rebook you onto a different flight. My tip, call when they first open for the day as the wait will be less. All told it took me about an hour between talking, holding, talking, holding etc. But it got done. Good luck! see you in September
  22. I am by no means a COVID denier. I am vax and prefer to be. I am careful and will mask up when in crowded spaces. That said, the pre-cruise test is nothing but show. It is meaningless. Many folks will test before traveling to the ship risking exposure. Every port you risk exposure. Most folks do not test positive for days after getting covid. Such testing is useless.
  23. Update for those of you in a similar situation. Called last Thursday and spoke to Customer service. Very nice but could not help as they cannot deal with flights, transferred me to "travel services" wherein I held for 90 minutes then was disconnected so I have no idea if they would have been helpful. Needing to set aside 2 hours or so to accomplish this, I tried again this morning. The customer service rep was clueless (sounded like someone who may be on her first day on the job). after putting me on hold 3 times for about 10 minutes each, she finally transferred me to "easyair" where someone actually answered right away. She put me on hold for 20 minutes to come back and tell me the flight was gone and cancelled (no kidding) is there something she could help me with? Yep, I need a flight. Another 20 minutes I hold, she came back to tell me she located a new flight an hour earlier - fine. Another 20 minutes on hold she came back to say it was booked and I would get an email. I did receive it. In short, take the advice of the boards, deal with it right away right now. Do not wait.
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