JaneStarr

We’re planning do the same for our disembarkation (3 Sep). We’ve had great experiences with Rome Cabs in the past. This time, we are 2 couples heading to FCO together so we assume a private transfer is our best option

Happy to have helped! That still doesn’t give you access to manage your reservation, but it’s no different than what I see and am able to do on my reservation when signed into the site.

🤦‍♀️

Mine is also

Try the same link https://seaware.azamara.com/touchb2c/ As @Nuts4pi posted. When you get to the “no categories found” page, try clicking on the 3 dots at the top to bring up the “search booking” option. Click on “search booking” to bring up this menu to directly see your booking using the reservation number, last name & sail date. This isn’t perfect, but it’s a back door approach to see that your booking is in the system.

Sadly, that’s not been my experience nor that of several others who have reported on the board. I really do appreciate your empathy. We actually have another United booking for this summer which I booked directly with the airline. That reservation states “Ticketed” directly below the confirmation code when I am signed in. In contrast, the reservation for our Azamara trip does not show as “ticketed”, It gives me a warning — if I try to add bags — that you can’t add extras to the flight until ticketed.

I do have a working confirmation code which shows reserved United seats BUT the reservations will disappear if Azamara fails to pay for and ticket the flights on a timely basis. Others have reported serious issues with flights being canceled by the airlines for nonpayment by Azamara. Seats have been lost when Azamara finally got the flights belatedly ticketed up to the day before travel! We’ve been told by Azamara that the former Celebrity/Choice Air reservations have not been brought over in the conversion. The last I heard, they were manually adding the air back into reservations and were up to June. I am not comfortable with their stated plan to wait to ticket flights 30 days out when they’ve had our final payment since 4 months out. GMT is now handling air for Azamara, but the travel agents have to go through an intermediary to have any contact with them. It’s an extremely inefficient process and is causing much undue stress

Unfortunately, we’re past final payment and the flights had gone up in price the last time I checked. My TA/friend is actually flying & cruising with us on this trip. She’s been staying on top of Azamara as much as possible to try to get us ticketed so we can stop worrying about our flights and seats disappearing. We need to get to the ship before allowing them straighten out most of the remaining issues onboard.

Really wish we hadn’t gone with cruise-line air. I’m unlikely to do that again.

Check this thread:

Thanks for the reassurance. Did you happen to have any ShorEx booked via CC that was reimbursed to the card? I’m concerned about not being able to use the Essentials OBC that is limited to excursions if we pay in advance with our CC for our last tour.

We have had the same experience. I save the link to the Attention to Detail form (which comes up from the QR code) and keep it handy in my “Notes” app. That facilitates submitting quick comments during the cruise. They are usually compliments and are acknowledged as sincerely appreciated by the Hotel director.

Hopefully, this hasn’t been changed since Onward joined the fleet. Hope this isn’t a Royal Caribbean number (like ChoiceAir) I see they don’t list an email address for Onward, although it would be easy enough to make an educated guess.

That matches what I’ve experienced on other cruise lines.

The info posted above seems to be just for Day of Travel for those embarking in Barcelona. Cruise lines typically have a general number to leave for family to be able to contact the ship in the even of an emergency. Usually the family member would need to give the operator the Ship Name, sail date and cabin number and a credit card to bill, as far as I’ve read. Here’s what @uktog reported on another thread: “The international number I have for Journey is (732) 335-3297. That was the number I left for family emergency contact last year” @fruitmachine replied with further useful details: “Just to add, that's a standard US number. So add 001 to the start from a UK landline, or +1 from a mobile. They take a credit card number off you, and bill that for the satellite phone charge.” I have no personal experience with Azamara on this. Usually there is a single phone number to use for all ships. My recollection is that other cruise lines typically list the Ship’s contact number to leave with families in the set sail/cruise documents. *IF* you received such documents, I would check to confirm if the above number is correct for your ship.

This is correct. Some of us did get that email about the procedure for embarking for Fusina at Marittima.

LOL;I’m actually booked on this cruise. It’s clearly an error. Possibly posted for the prior cruise. Those arriving early morning to embark on 8/22 are not likely to need a tour ENDing at Marco Polo airport. 🙃

I noticed a similar problem with our 8/22/23 Italy intensive. We embark Venice(Fusina) and disembark Rome (Civi) but the tour to the airport goes to Venice’s Marco Polo on embarkation day!

As far as I know, it’s not possible right now. I did fill out a general “contact us” ticket to request they email me a pdf of ShorEx for my upcoming cruise, but I’ve had no reply (yet). I hope somebody else has a more positive answer for us.

Yikes!

Here’s an easy short cut if using Safari browser on iPad: GoTo: https://www.cgsse.it/calendario-scioperi?data_inizio=2023-08-20&data_fine=2023-09-03&settore[]=390 Click on “aA” to left side of address bar to get the translate option to drop down. Edited to add that the link I pasted above seems to go directly to the strike Calendar and may include filters I previously applied. I intended to post @blag’s original link of: https://www.cgsse.it/calendario-scioperi

I believe the number listed in the daily newsletter is usually the Port Agent number. That would be different from the number for contacting a passenger on any of the Aza ships. Perhaps it’s a good idea to also jot down the numbers listed in that Barcelona pdf for Intercruises Shoreside & Port Services. If they are not considered the port agent, I imagine they would have a way of contacting the right people. I show these numbers for them: +34 650 274 713 +34 686 746 491 @Mrs Miggins I really hope you don’t end up needing to use any of the numbers!

I would suggest the numbers listed for Barcelona Port “Day of Travel” concerns in the info I previously posted. This is the one I’d try first for Barcelona embarkation: All others: Trip Interruption +1954-687 1074 Azamara from: https://www.azamara.com/static-assets/resources/Port-Information/Barcelona-Port-Information.pdf

I’ll be very concerned if not ticketed earlier than that! There have been reports of airlines canceling bookings for nonpayment by Azamara between 30 & 60 days from what I recall. Given how long it can take to get through to someone empowered to help at Azamara — especially with GMT air, we plan to follow up 60 days prior to outbound flight.

Let’s hope they actually ticket the air on a timely basis so that seats and reservations aren’t lost. That’s currently the main stress I have for my Aug sailing.